Trusted Agent profile

Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

4,738 reviews across 5 offices and 4 platforms

Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,738 reviews on four platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

2,295

Reviews on Google

All 5 offices

Facebook logo

4.8 / 5

424

Reviews on Facebook

All 5 offices

Yell logo

3.4 / 5

5

Reviews on Yell

All 5 offices

Trustpilot logo

2,014

Reviews on Trustpilot

Business-wide

Our offices

Minors and Brady's five offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,294 reviews on Google only. Show every review

5/5

Google

I have just bought my first property through Minors and Brady and I have received such an excellent service. This has been very stressful due to the solicitors. Lauren Newby in the after sales team has been so brilliant at chasing everything up, being very thorough, keeping me updated every step of the way and doing everything she could to push through to completion! It is clear that Lauren really enjoys her job and is very invested her clients. She has been an absolute god send in what has been a very stressful few months. I would highly recommend Minors and Brady, they are a very friendly, helpful and cheery bunch and it has been a pleasure having bought my first property through them!

Hannah Β· 17 June 2023 Β· Minors and Brady Norwich

5/5

Google

Jasmine Fitt and 3 others at Minors & Brady helped my Husband and I find our new home in Norwich after we had a nightmare situation happen with another agency leaving us homeless the day before our move! I immediately started looking for another property as we had all our belongings packed up in a van ready to move from London to Norwich the following morning. When I called M&B to enquire about viewing the property and explained our situation to Jasmine, she moved with so much urgency and organised a next day viewing of the property. Her colleague Elliot Stubbs who was in office on Coronation Bank Holiday day received our offer and put it through to the landlord. We were then was handed over to Luke Savins who confirmed the landlord accepted our offer and then spoke with him to sort out paying our deposit. He was super attentive to the the urgency of the situation and efficient with any questions we had about the entire process. Once everything was received, I then liaised with Beth Linden to complete the rest of the application and everything was processed in one week she ensured everything was super speedy! Overall had an amazing experience with everyone at Minors and Brady and we are so grateful for them saving us and finding our new home here in Norwich. They not only have great staff, but really good properties. My Husband and I will definitely be using their services in the future when we start looking for our forever home to buy here in Norfolk. Thanks for your amazing teamwork!

Yidah Β· 17 June 2023 Β· Minors and Brady Norwich

Agent replied Β· 16 June 2024

Dear Yidah, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with a number of our team members and you had a quick and easy process with us. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Google

We both bought and sold our properties with Minors&Brady. Rosie's support following offers were instrumental to the final success. Our agents Joe and Chris were also highly professional in the process. They are the best estate agency we have ever used.

Fan Β· 17 June 2023 Β· Minors and Brady Norwich

5/5

Google

Rosie on the after sales team helped us so much with our move. She was a driving force with our exchange and completion without her help we wouldn’t have been able to move as quick. She always kept us in the loop and kept communication between us and the solicitors. Would recommend Minors and Brady! Hayley and Sam

Sammy Β· 17 June 2023 Β· Minors and Brady Norwich

5/5

Google

Minors & Brady Norwich office handled the sale of my house & the service I received from them was second to none. I was impressed by the seamless integration of the team members handling each phase of the process. I must take my hat off to Rosie the Relationship Manager who navigated the ups & downs of the sale with professional aplomb, tact & charm, thank you Rosie. Honourable mentions must also go to Kris for his approachable professionalism, Kirsten for her welcoming attitude & Jack for his unbridled enthusiasm. I can only speak for my experience of the Norwich office but it strikes me that the company ethos of Minors & Brady is very much about teamwork & first class customer service & I would expect to find the same level of service at any of their branches. I would highly recommend Minors & Brady to anyone considering selling their house in Norfolk. Brendan E

Sammath Β· 17 June 2023 Β· Minors and Brady Norwich

5/5

Google

We are hoping to find a property in Norwich. Minors and Brady were our first port of call. We were shown around two properties by Lewis, who was on time, friendly and knowledgeable. He was able to explain to us clearly what a bisected garden was which we had been puzzled about. He didn't rush us and was engaging with his local knowledge. We will definitely be using Minors and Brady again in our quest to find our new home.

Julia Β· 17 June 2023 Β· Minors and Brady Norwich

Agent replied Β· 16 June 2024

Dear Julia, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Lewis, we'll be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Google

I bought a house advertised by Minors & Brady recently. From the first viewing all the way through to completion it was a really smooth process. Great communication throughout. I especially appreciated Rosie's help in her role as Relationship Manager. She explained many things that were unclear to me as a first time buyer.

Stefanie Β· 17 June 2023 Β· Minors and Brady Norwich

Agent replied Β· 16 June 2024

Dear Stefanie, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Google

I have had an excellent experience with Minors and Brady and all of the staff involved with my house purchase. However I do need to particularly mention Rosie who regularly kept me informed regarding the progress of my purchase; she quickly and efficiently followed up on any queries, always in a friendly, helpful and professional manner. Thank you very much you made the whole process much less stressful than I had anticipated.

Hilary Β· 17 June 2023 Β· Minors and Brady Norwich

5/5

Google

Minors and, Brady sold my aunts house for us. I really found this small company excellent. They kept us up to date every week. They communicated very effectively with both solicitors and we're generally very pleasant. Highly recommended.

Hilary Β· 17 June 2023 Β· Minors and Brady Norwich

Agent replied Β· 16 June 2024

Dear Hilary, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our team. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Google

We had a really positive experience selling our flat through Minors & Brady and everyone we worked with was really helpful and friendly. Rosie in particular did a fantastic job as the Relationship Manager helping us to come to a mutually agreeable time to hand over our keys after our delivery driver/ moving company fell through at the last minute. She even looked into options for us to find a replacement. Her help was greatly appreciated during a stressful time and in the end we had no issues with the move.

David Β· 17 June 2023 Β· Minors and Brady Norwich

5/5

Google

Rating only, no written review.

Nicolae Β· 15 June 2023 Β· Minors and Brady Dereham

2/5

Google

You advertise property that is 'no longer available ' within seconds of the advert being posted????

Maurice Β· 15 June 2023 Β· Minors and Brady Dereham

5/5

Google

Excellent service. Friendly and efficient. Great marketing πŸ‘ …

Kevin Β· 15 June 2023 Β· Minors and Brady Dereham

Agent replied Β· 14 June 2024

Dear Kevin, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our services overall. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Google

Gina was brilliant the entire way through the process. Really recommend πŸ‘ …

Claire Β· 15 June 2023 Β· Minors and Brady Dereham

5/5

Google

It took a long time to have our property completed but Cassandra Creak continued to call me and keep me updated.

Jane Β· 15 June 2023 Β· Minors and Brady Dereham

5/5

Google

Would definitely recommend these guys for selling a property. Nagilla in after sales kept us up to date with all the goings on.

S Β· 15 June 2023 Β· Minors and Brady Dereham

4/5

Google

Site offers good range of properties and shows excellent recommendations. Sent email and awaiting a response re interest in a particular property.

Dorothy Β· 15 June 2023 Β· Minors and Brady Dereham

5/5

Google

The staff are just amazing. Head is Dr Dan along with Jacky Potter & Road kill Posh totty Dyson to name a few.

Mark Β· 15 June 2023 Β· Minors and Brady Dereham

5/5

Google

Excellent sales support on the bungalow I bought. I should have used them to sell mine as well. Thanks Cass

Rob Β· 15 June 2023 Β· Minors and Brady Dereham

5/5

Google

Great service and loads of patience. Cass really looked after us and stepped up. Rough ride but she was with us all the way.

John Β· 15 June 2023 Β· Minors and Brady Dereham

5/5

Google

Cass at minors and brady Dereham what a legend has had the most frustrating time sorting out our move but we are overjoyed with what she has done super lady xx c yah soon

Chris Β· 15 June 2023 Β· Minors and Brady Dereham

5/5

Google

Thank you Minors and Brady for their work and guidance through our house moving process, and in particular to Cassandra to whom we had weekly contact with, supporting us and guiding us where needed

Adam Β· 15 June 2023 Β· Minors and Brady Dereham

5/5

Google

Charlie has been helping us recently with the purchase of our house. He has been amazing, very understanding of our situation and has listened the entire time.

Olivia Β· 15 June 2023 Β· Minors and Brady Dereham

5/5

Google

Cass Creake kept us fully informed throughout the after sales process, advising on what was happening and when. Exceptionally helpful and would fully recommend.

Geoff Β· 15 June 2023 Β· Minors and Brady Dereham

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Minors and Brady is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Minors and Brady is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2020, 2026.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The British Property Awards

Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.

British Property Awards winners in one year, the group and its branches: 2023.

British Property Awards by year, 2023

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Minors and Brady

Which Minors and Brady office has the most reviews?

Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,380.

Where are the Minors and Brady offices?

The five Minors and Brady offices, by town:

  • Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
  • Dereham: 9a Market Place, Dereham, NR19 2AW
  • Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
  • Norwich: 107 Unthank Road, Norwich, NR2 2PE
  • Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?

Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.

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