Trusted Agent profile
★★★★★
4,741 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,741 reviews on four platforms, rated 4.9 out of 5 overall.
2,295
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,017
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Showing 2,294 reviews on Google only. Show every review
5/5
GoogleLauren Newby has been amazing through our buying experience we are an older couple and have not moved for 37 years so we’re very naive with the process, she was patient with us and always made us feel no questions were silly ones, she was always lovely to deal with, thank you Lauren …. Sue & Ray x
5/5
GoogleWe can’t thank Lauren Newby enough for her perseverance and patience with completing our first house purchase! Very proactive and kept me updated with everything! Thankyou so much to Lauren and the team!
5/5
GoogleThank you Amber for showing us around. With plenty knowledge of the house and the area, it was very helpful. It was such a pleasant experience. Especially she also speak some Mandarin, makes me feel more welcome.
5/5
GoogleWe bought through Minors and Brady recently. The agents before, during and after were great and Rosie pulled a great service out of an otherwise quite stressful situation. Thanks!
5/5
GoogleLauren Newby deserves a massive thank you from us for our house purchase. Brilliant communication and dedicated to getting the best outcome. I would highly recommend!
5/5
GoogleRosie is the best pound for pound sales negotiator in the county. In fact Im surprised she's not stepped up to International level! Very pleased with the service and support!
Hi Peter, Many thanks for leaving such a great review for Rosie. She'll be over the moon to hear your kind words. - The M&B Team.
5/5
GoogleOur viewings with Amber and Tina were well organised, on time, and very friendly. Contact afterwards was also prompt and courteous, while we didn't choose those properties, I can't fault the service.
5/5
GoogleRosie from minors and brady was a huge help throughout the whole process of our move and we cant thank her enough for making this so much easier for us! Great service and would 100% recommend!
Dear Sam, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRosie looked after me for the whole of the journey, my enquiries were dealt with a speedy response. Nothing was too much trouble for Rosie .She is an asset to the team. Thank you Andrew
5/5
GoogleVery happy with the service provided by Minors & Brady - we SSTC in less than a week and completed in just over 2 months! A super smooth process end to end and the team (Lauren in particular) were brilliant!
5/5
GoogleWe Have finally exchanged contracts today. There has been all sorts of hold ups but at long last the sale has gone through. Lauren Newby has been pushing all the time to the extent I think the solicitors were getting annoyed. With her persistence the deal has finally been done.
5/5
GoogleMinors and Brady helped me purchase my first home. Rosie was helpful and supportive throughout the process. Thank you ☺️
Dear Ewan, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with us finding your first home. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleAbsolutely brilliant from start from finish! Would especially like to thank Cassandra Creak ! She has been soo supportive and been there for us every step of the way, going back and beyond with communication for us and our buyers, helping to get our two properties sold and over the line as our purchase was delayed, cass was exceptional every step of the way !!!
Hi Patricia, Thanks so much for leaving Cass such a lovely review, she'll be over the moon when we show her what you've written. Congratulations on the sale of both properties. - The Minors & Brady Team
5/5
GoogleI was provided excellent customer service. All responses were prompt and professional. Great cutomer support from Amber.She is really informative and goes the extra mile at every stage. I would definitely recommend this agency.
5/5
GoogleRosie has been amazing from start to finish. Great service all round and very understanding with us as first time buyers. Thank you Rosie!
5/5
GoogleLauren and the team at Minors and Brady were always very helpful and kept me up to date with the progress of my property purchase, and always promptly dealt with any issues I raised. Many thanks.
5/5
GoogleRosie was amazing - she kept me up to date on the sale process and was fantastic towards the end of the process to ensure a smooth completion. First class service. Highly recommend. Thanks
5/5
GoogleWe recently sold through Minors and Brady. Great service from start to finish, from Rosie and the team. With great communication and support.
Dear Steven, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with Rosie and the team, we will be sure to share your kind words with them all. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleI had a very pleasant and relaxed viewing with Amber. Bright and friendly without being over the top. She also didn't try to drown me in the usual estate agent speak trying to convince me that the property was something it wasn't. Thank you for a good start to a long afternoon.
5/5
GoogleRosie Turley at Minors and Brady looked after the purchase and sale of my old home and new home. Making the process slick and sorting out any glitches we had along the way. She was a star
5/5
GoogleAmber at Minors and Brady is an excellent agent. She was very knowledgeable about the property, and made the experience of viewing a house with the intention to buy enjoyable and very helpful. Would recommend her as an agent if you are looking to buy.
5/5
GoogleRosie Turley! If I could give you 10 stars I would. Thank you seems inadequate but that's all I have. You have been an absolute star, and at times I have felt the passion from you to get this over the line as though it was your house, not ours. Cool, calm, thoroughly professional, and clearly very experienced at dealing with our frustration, supporting us through the process. One thing that stands out for me is your patience. I think, in the face of some of the challenges, I might have been a lot more animated … Minors and Brady have been great and I would have no problem in recommending them to any of my friends wanting to move. They have been an absolute pleasure to deal with from the start of the process to now with just a week to go. Ian
5/5
GoogleRosie has been an absolute star, she's more like a friend than 'the lady I've been dealing with' - she's listened to me basically stressing the whole time and hasn't complained once. I cannot recommend her enough!!
5/5
GoogleLauren Newby has been absolutely amazing in our house sale, from start to finish. She has picked us up when we needed it most and has been the most fantastic chaser for so many things. Thank you so much ❤️
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The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
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Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,380.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
