5/5
GoogleGreat experience from start to finish. Special thanks to Rosie for all the aftersales help! Highly recommend!
Trusted Agent profile
Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more
★★★★★
4,741 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,741 reviews on four platforms, rated 4.9 out of 5 overall.
2,295
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,017
Reviews on Trustpilot
Business-wide
Our offices
Minors and Brady's five offices, most reviewed first. Each has its own page.
- Minors and Brady Lowestoft142 London Road North, Lowestoft, NR32 1HB, NR32 1HB2,616 reviews · 306 on Google (4.9)148 in the last 90 days
- Minors and Brady Norwich107 Unthank Road, NR2 2PE2,380 reviews · 588 on Google (4.9)178 in the last 90 days
- Minors and Brady WroxhamChurch Road, NR12 8UG2,292 reviews · 547 on Google (4.9)140 in the last 90 days
- Minors and Brady Caister-On-Sea48 High Street, NR30 5EH2,288 reviews · 493 on Google (4.8)151 in the last 90 days
- Minors and Brady Dereham9a Market Place, NR19 2AW2,139 reviews · 361 on Google (4.8)145 in the last 90 days
Reviews on Google
Showing 2,294 reviews on Google only. Show every review
Google5/5
GoogleJoe was really helpful with our viewing process. Very accommodating & responsive. Thanks again Alex
Agent replied · 16 June 2024
Dear Alex, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Joe, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleKirsten and the rest of the team I have spoken to have been fantastic in guiding me through the process of putting our home on the market. Thank you
5/5
GoogleReally good service from Rosie. Great communication to make sure sale progressed quickly. Thanks so much!
Agent replied · 16 June 2024
Dear Alex, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleFantastic friendly service from all but with special praise for Kirsten and Chris!! I would recommend them in any property purchase! They are willing to help in any way they can!!!
5/5
GoogleLauren Newby was a absolute pleasure to work with !! She’s always been so helpful when we have needed anything thank you again Lauren mr and Mrs Penn xx
5/5
GoogleLauren Newby was very pleasant to deal with and helped us feel more at ease with the whole sale process. Many Thanks
5/5
GoogleViewed a property with Amber. She was incredibly bubbly and helpful. Would definitely recommend! Thank you again!!
5/5
Googlegreat company - we had Lewis show us around a property today, he was great and gave us lots of information.
Agent replied · 16 June 2024
Dear Daisy, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Lewis, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
1/5
GoogleCalled them to book a viewing appointment was told they will call back soon. Never did. Emailed them asking what's going on with my appointment query no response whatsoever. Poor customer service and simply unprofessional.
Agent replied · 16 June 2024
Hello, We are really sorry to hear your experience has not been up to the usual standards we'd like to set. Due to your profile we aren't able to match you up to any of our records to follow this up for you. We also have no record of your email on our system to cross-refrence it against. We'd really like to get this sorted for you as it is not up to our standard, please email norwich@minorsandbrady.co.uk for us to be able to help. Thank you , The Minors & Brady Team
5/5
GoogleI highly recommend Rosie Turley. Very professional, kind and patient Helped us a lot, definitely the best estate agent!
5/5
GoogleWe have had a very stressful time moving but Lauren from Minors and Brady has been extremely helpful every step of the way and we really have appreciated her help
5/5
GoogleJames was so much help during the process of getting a uni house. I would HIGHLY recommend Minors&Brady.
Agent replied · 16 June 2024
Dear Hannah, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague James, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRosie and the rest of the team have all been very helpful and responsive. The purchase and hand over were all very easy and straightforward. Thanks guys.
Agent replied · 16 June 2024
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our team. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleGreat work by Kirsten Stimpson, Property Administrator, who complied a well detailed brochure of the property we asked Minors & Brady to market for us.
5/5
GoogleSuperb service from Minors and Brady - couldn't have asked for anything more!!! Rosie Turley [relationship manager] is absolutely fantastic!!
5/5
GoogleReally good experience! Amber who did our viewings was very bubbly, super professional - showed us around and recommended us more options too!
5/5
GoogleRosie was brilliant, always kept me up to date. Called me with updates, and always called me back. No question was too much trouble. Thank you
5/5
GoogleRosie our after sales contact did a thorough job of chasing the whole chain regularly and made sure that despite delays, we were still able to complete in a decent time frame.
5/5
GoogleA huge thank you to Lauren Newby for all her help with the purchase of our new home. It was a pleasure to deal with Lauren, highly recommend.
5/5
GoogleGreat service from Minors and Brady Norwich branch, especially Rosie (relationship manager) who helped with every aspect of the after sale. Would highly recommend!
Agent replied · 16 June 2024
Dear Joe, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our Unthank branch and giving special kudos to our colleague Rosie. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRosie delivered an extremely professional service and had made the purchase of our first home a very positive experience. Thank you for all your hard work.
5/5
GoogleI found Minors & Brady to be very helpful in all aspects of the sale,and a special thanks to Rosie for keeping me updated at all times.
Agent replied · 16 June 2024
Dear David, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleBeth Linton at Minors & Brady was a great help in sorting out my new flat. Would highly recommend her and the team.
Agent replied · 16 June 2024
Dear Joseph, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our lovely colleague Beth, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: East of England Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Minors and Brady is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Minors and Brady
Which Minors and Brady office has the most reviews?
Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,380.
Where are the Minors and Brady offices?
The five Minors and Brady offices, by town:
- Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
- Dereham: 9a Market Place, Dereham, NR19 2AW
- Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
- Norwich: 107 Unthank Road, Norwich, NR2 2PE
- Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
