Trusted Agent profile
★★★★★
4,741 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,741 reviews on four platforms, rated 4.9 out of 5 overall.
2,295
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,017
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Showing 2,294 reviews on Google only. Show every review
5/5
GoogleI cannot recommend enough! Our purchase was through minors and Brady and they couldn’t of been more supportive throughout the process. Claire would call every week with a great update which left us feeling informed and up to date! If you need an estate agent Minors and Brady are in their own league! Thank you for all your help!
5/5
GoogleClaire Wilson has been absolutely fantastic! Communication has been outstanding. Selling a property is sometimes stressful but Claire has made it easy for me, even in times of uncertainty. I wouldn’t hesitate to use Minors & Brady in the future. Thanks Claire and the team!
5/5
GoogleClaire in the after sales team has been fantastic. She has been so responsive to emails and phone calls and has managed the property chain fantastically. No problem too small, good communication and great at chasing solicitors and other agents to get things moving and keeping everyone informed of changes. Claire is a credit to Minors & Brady and I am glad she was dealing with my purchase.
5/5
GoogleWe just purchased a property being sold through Minors and Brady. They were excellent from start to finish and I would use them again if we ever needed to. Claire in the after sales team was always very helpful which was really appreciated as a first time buyer where I probably needed support. Highly recommend.
5/5
GoogleWe brought our first house and couldn't be so grateful to Minors and Brady specially Nagilla Santos who dealt with our transaction. We had few issues with our solicitors that hold us a little bit but she was very very keen to get it sort it for us and chase them and guide us and finally we have our lovely place. We called lots of time and she was very happy to answers all our questions and concerns as first time buyers. Highly recommend, very professional, friendly polite, outstanding customer service.
Dear Ticutza Thank you for choosing Minors & Brady for your first house purchase, and for taking the time to share your experience. We're grateful for your kind words and thrilled to hear that Nagilla provided exceptional service throughout. We're delighted that you're now in your lovely new home and happy that we could address your questions and concerns as first-time buyers. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Best regards, Minors & Brady
5/5
GoogleWe received a very caring and professional service from Minors and Brady with our purchase recently. I cannot recommend Gina Page and the team enough! They were super helpful and responsive all the way through. Everyone we dealt with in the offices were great. Thank you to you all!
5/5
GoogleClaire Wilson in after sales at Minors & Brady has been brilliant. We have really appreciated her weekly phone calls to keep us updated with our house purchase. Claire has regularly backed up her phone calls to us with emails and her regular communication has kept us informed at all times. Claire has also liaised with both our solicitor and the seller's solicitor to further hold everything together. Claire has been positive, professional and helpful at all times.
5/5
GoogleWe have just purchased our stunning new home through Minors & Brady and have been really pleased with the service they've provided. We were particularly impressed by Claire in the aftersales department who was both friendly and professional, and kept us regularly updated on the progress of our purchase, and supported us with getting updates from the solicitors and all parties involved. Claire really helped alleviate some of the stress from the process and we are very thankful for this!
Dear Georgina, Thank you for choosing Minors & Brady for your recent home purchase and for taking the time to share your experience. We couldn't agree more; Claire in the aftersales department is truly an asset to our team. We're glad to hear that her friendly and professional approach, along with regular updates and support, helped alleviate some of the stress from the process. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Congratulations on your gorgeous new home! Best regards, Minors & Brady
5/5
GoogleWe completed on our property just before Christmas. Everyone at Minors and Brady were great. The communication was fantastic. Claire Wilson kept us updated regularly, chased up solicitors and kept things moving, doing her best to help us complete in the time we wanted. All round, a very positive experience with Minors and Brady.
Dear Gemma, Thank you for sharing your Minors & Brady experience. We're thrilled to hear that our team provided great support and communication throughout your property completion before last Christmas. We understand the importance of meeting your desired timeframe, and we're glad that Claire's enthusiasm helped make that possible. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Best regards, Minors & Brady
5/5
GoogleAs 1st time buyers we were so nervous about this whole process but Connie has been great. Really good communication, kept us updated and informed all the way through. Then Gina took over from the after sales team and we had the same great experience. And now we're in our lovely 1st ever house 😊 If ever needing to sell I would definitely go to Minors & Brady!
Dear Sue, Thank you for sharing your wonderful experience as first-time buyers with Minors & Brady. Communication is key, and we are delighted to know that both Connie and Gina kept you updated and informed every step of the way. Congratulations on your first-ever house! We hope it becomes a home filled with beautiful memories. Best wishes, Minors & Brady
5/5
GoogleRating only, no written review.
5/5
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5/5
GoogleRating only, no written review.
5/5
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5/5
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5/5
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5/5
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1/5
GoogleVery let down
5/5
GoogleGood
Dear Stella, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with us. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleExtremely professional and friendly advice
Dear John, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our services. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleDone several viewings with maddy and has always been a pleasure
5/5
GoogleDone a viewing with maddy, she was informative and professional.
5/5
GoogleChloe was very friendly, knowledgeable and helpful.
5/5
GoogleVery happy with the preliminary pre-sales work of Shania
Dear Alex, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Shania, we will be sure to share your kinds words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
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Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,380.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
