Trusted Agent profile
★★★★★
4,714 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,714 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
1,995
Reviews on Trustpilot
Business-wide
Tell us what you need and up to 3 trusted local agents will be in touch.
Minors and Brady's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2026, 2020.
2020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
Showing 2,289 reviews on Google only. Show every review
5/5
GoogleGreat service from Connie Staff, very friendly. Connie kept us informed and updated with the progress. Very quick process.
Thanks for your review, Heidi. Great to hear Connie kept things moving quickly while keeping you fully updated, and that her friendly approach made the process feel easy!
5/5
GoogleI was supported by Senior Property Consultant Connie to complete an offer on a beautiful home in Norwich. Her communication was clear and transparent, and she was very responsive and helpful. Excellent service.
Thank you for your review, Jamie! It’s great to hear Connie’s clear and transparent communication helped make the offer process feel straightforward, and that she was so responsive throughout.
5/5
GoogleConnie Staff was extremely professional efficient and communicated everything. Outstanding support from all of the team. I have only just gone on the market I had my first viewing and the house sold, brilliant would highly recommend. Thanks again Charlene Corr Papila .
Thank you for your review, Charlene. It’s fantastic to hear your home sold so quickly after going on the market. Connie’s professionalism, efficiency and communication clearly helped make the experience a positive one, and it’s lovely to know you felt supported by the wider team throughout. We appreciate your recommendation!
5/5
GoogleExcellent first time buying experience helped by Connie, lightning fast responses and process quickly under way. Highly recommend!
Thank you for your review, Jack. It’s fantastic to hear your first time buying experience has been such a positive one. Connie’s quick responses and proactive approach clearly helped get everything moving smoothly, and we appreciate your recommendation!
5/5
GoogleBoth Lara and Connie have been great throughout the process as a FTB. Lara was really helpful during the viewing, and Connie made the buying and memorandum side of things fast and straightforward. Excellent service, highly recommend.
Thank you for your review, James. As a first time buyer, having the right support can make all the difference, so it’s great to hear Lara and Connie helped make the process feel straightforward from start to finish. We’re happy to hear Lara was so helpful during the viewing and that Connie made the buying process quick and efficient. Thank you for your recommendation!
5/5
GoogleRating only, no written review.
Thank you for your 5-star review Samantha!
5/5
GoogleAbi’s been great. Really impressed with the speed, clear communication, I’ve not had to chase for responses and she’s been friendly to deal with. Been impressed with my dealings with the company so far from the viewing to sale.
Thank you for your feedback Keir! It’s great to hear Abi’s quick communication and proactive approach have made things feel straightforward, without you needing to chase anything up. We're happy to know the experience has been positive from viewing right through to sale!
5/5
GoogleFriendly, fast and efficient thanks
Thank you for your review Diana, we're glad to see you were happy with the level of service received.
5/5
GoogleI was very impressed with the promptness Samuel Sykes - Drinkell contact a plumber to sort the problem of my overflow running outside of the flat .Also impressed with the plumber ,very nice friendly man. I felt like he knew what he was talking about. Hopefully it's sorted now . Thank you to both of them .
Thank you for your feedback, Irene. It’s good to hear Samuel acted quickly to get the issue addressed and that the plumber left you feeling confident it’s been sorted!
5/5
GoogleSam performed my inspection this morning. He was friendly and professional. :)
Thank you for your feedback, Freya. It’s good to hear Sam made your inspection a positive experience with his friendly and professional approach.
5/5
GoogleI will always recommend minors and Brady to people, very friendly service and always kept well informed and they send you very helpful information in general living, Sam come out the other day and was very nice and informative about general things, a big credit to your company
Thank you for your recommendation Andrew! It’s great to hear you’ve felt well informed and supported throughout, and that Sam was helpful and informative during his visit.
5/5
GoogleWe just collected the keys to our new home today and I want to thank Brooklyn for having been a credit to the Outlon branch. The entire experience has been so easy and he's been attentive, highly responsive and above all patient with us the entire time. We look forward to minors and brady being our point of contact moving forward.
Thank you for your feedback, Ellie. Congratulations on collecting the keys to your new home! It’s great to hear Brooklyn made the experience feel easy and supported you with such patience and responsiveness throughout.
5/5
GoogleWhat a rollercoaster it’s been a long battle 7 months not anything to do with minors and Brady but Ange was the one she didn’t actually sell my house we brought one from minors and Brady in Lowestoft but every step of the way Ange was there she is fantastic kept in touch every week even put up with me swearing at times because of the frustration of the chain she chased daily and there by my side the hole way even on her day off she would be on it I owe that lady everything as if wasn’t for her I don’t think I would be sitting in my house today we are so much happier and she is a real Credit to your team thank you so much for everything ange you made this happen
Thank you for your feedback, Hilda. Seven months is a long and difficult journey, so it’s great to hear Ange stayed by your side throughout and kept everything moving despite the challenges in the chain. It’s lovely to hear you’re now happily settled in your new home!
5/5
GoogleThe organisation and communication from holly Starks has been amazing. She is an absolute asset to the team and the company. Polite and a pleasure to work with!!
Thank you for your feedback, Luke. It’s great to hear Holly’s organisation and communication made such a strong impression, and that she’s been a pleasure to work with throughout!
5/5
GoogleWe cannot recommend Connie highly enough! Her professionalism, knowledge of the local market, and dedication made selling our home of 15 years easy. She provided excellent communication throughout, was always available to answer questions whether it was by telephone or email. If you are looking for a trustworthy and hardworking agent get in touch.
Thank you for your review, Lee. It’s great to hear Connie’s knowledge and approach made such a long term home sale feel straightforward. Being available and keeping communication clear clearly made a difference throughout!
5/5
GoogleConnie was fantastic - as first time buyers we found the process quite daunting & she was brilliant at guiding us through and keeping us informed during the offer to STC process. She was always available when we called (which was many times) and kind, knowledgeable and friendly. Thank you so much for everything!
Thank you for your feedback, Victoria. It’s great to hear Connie helped guide you through what can feel like a daunting first purchase, and that she was always available to answer your questions and keep you informed during the offer stage!
5/5
GoogleFrom first meeting my agent Tristan to then be sold within 24 hours was truly amazing, my hard work preparing the flat for sale and Tristans great advice was worth the effort, Connie has been amazing dealing with the sale and was on the phone daily during the process, you get what you pay for, i couldn't recommend any one else
Thank you for your review Stewart! Selling within 24 hours is a fantastic result, and it’s great to hear Tristan’s advice helped make that happen. It’s also good to know Connie stayed closely involved throughout the sale and kept everything moving with regular contact. We appreciate your recommendation!
5/5
GoogleGreat help with selling my property, efficient and informative. Connie Staff, Liam Upton and others have been particularly helpful.
Thank you for your feedback, James. It’s great to hear the team made the sale of your property feel efficient and well informed throughout, and that Connie and Liam were particularly helpful along the way!
5/5
GoogleSam potts is a star. My previous experience of Sam was last year when I asked minors and Brady to value my house in the golden triangle. Sam was warm helpful and professional. Job was done promptly Because of that experience when my wife and I decided to sell our barn in Stokesby I decided to give it to minors and Brady because of my previous experience. Same again Sam was so helpful in arranging everything even though it was the Caister office who took over the responsibility of the sale. Everybody else was also good professional and helpful.
Thank you for your feedback Naji! It’s great to hear the positive experience you had with Sam previously gave you the confidence to return when it came time to sell your barn in Stokesby. His helpful and professional approach clearly left a lasting impression, and it’s good to know the wider team continued that level of service throughout the sale!
5/5
GoogleRosie was incredibly supportive, responsive and professional during our house buying and selling process, including through some difficulties in our chain. I also thought the photography of our house was very well done by one of the in-house photographers.
Thank you for your feedback, Jane. It’s great to hear Rosie’s support and communication helped during the more difficult stages of your chain, and that the photography of your home also stood out so positively!
5/5
GoogleJamie was brilliant!
5/5
GoogleWe have just completed on our property today, Julia Pauluch was the lady who dealt with this property. She was very friendly, professional and helpful. Julia kept us regularly updated and resolved an issue we had with key collection.
Thank you for your feedback, Danielle. We are pleased to hear your purchase completed smoothly and that you felt supported and kept well informed throughout the process!
5/5
GoogleAbsolutely brilliant company so helpful and friendly.always go that extra mile.would recommend very highly.. thank you so much
Thank you for your review! It’s good to hear you found the team helpful and easy to deal with throughout. We appreciate your recommendation!
5/5
GoogleThanks to Holly at the Lowestoft branch for her help and support recently She is brilliant, professional and always keeps in touch
Thank you for feedback Julie! We're happy to hear Holly provided such good service and support!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Lowestoft has the most, with 2,606 reviews rated 4.9 out of 5, followed by Norwich with 2,358.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
