Trusted Agent profile
★★★★★
4,741 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,741 reviews on four platforms, rated 4.9 out of 5 overall.
2,295
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,017
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Showing 2,294 reviews on Google only. Show every review
4/5
GoogleWe would like to say Cass was with us every step of the way helping to buy and sell our properties, chasing up people to get stuff done when it went quiet, any issues we had she helped sort them. Very pleased with Minors & Brady in general and would definitely recommend them.
5/5
GoogleCassandra Creak at Minors & Brady was always there for me with a sunny disposition she kept my spirits up when conveyancing was problematic. Having not moved for eighteen years the experience of moving home has changed a lot, but nothing was too much trouble for her. Minors recommendation to instruct Foster’s solicitors was with the benefit of hindsight at times frustrating. In my opinion please don’t make the same mistake for future clients. Overall very happy with the marketing and more importantly after sales care. Well done Cass and Minors.
5/5
GoogleWe have just completed on our home and are delighted as this is absolutely life changing for me and my husband. We would like to thank Mia Staff for initially suggesting this property. We thought it was out of our price range so thank you so much for negotiating the price for us. A big thank you to Mel who took us to view properties. That was very kind and most importantly thank you to Gina Page for getting the deal done. Gina has been so helpful and reassuring throughout the process. We are very grateful for the way you all steered this through. Absolute top marks. Many thanks.
Hi Jenny, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleagues Mia, Mel and Gina we will be sure to share your kind words with them. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleBig thanks to Nagilla for always answering our many questions as we navigated the house buying process!
Hi Emma, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Nagilla, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleKirsten has been fantastic and very helpful, as has all the team I've been dealing with.
Hi Colin, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Kirsten, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleVery helpful throughout the whole process so far, Kirsten Stimpson was fantastic when listing our property. Very fast and efficient.
Hi Tara, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Kirsten, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRosie Turley been very helpful throughout my house purchase and has kept the ball rolling through out the process between all the parties.
Hi Waqar, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRosie was fabulous - helped us get a tricky sale sorted with minimal stress. Thank you so much Rosie!
Hi Kayte, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRosie was very helpful during our process, mostly getting back to us within hours of asking questions and communicating efficiently with the sellers. Thank you!
Hi Annabel, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleExcellent communication from Rosey turley regarding the sale of our house. was kept up to date with the whole process . she was very professional and curtious would recommend to all ...thank you
Hi Lorraine, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRosie Turley has looked after our house purchase in a professional and friendly manner. She was quick to respond to queries via email and always happy to talk on the phone.
Hi Andrew, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRosie Turley was fantastic, she kept us up to date at all times regarding our buyers. I would definately recommend Minors & Brady. Thank you so much
Hi Sandra, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleSophie Wright was an extremely helpful agent. She picked us up at the train station and took us to the viewing and back again to the station. Concerning my questions concerning the thatched roof, she got back to me very quickly with a reply. A very pleasant person .
Hi Jane, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Sophie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRosie has been very supportive and professional throughout our long jurny of buying our first property. Thank you. Highly recommend minors and brady to anyone thinking of buying or selling.
Hi Raz, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleI have a friend living in London and would like to have a viewing for apartments in Norwich. Sophie, the property agent was able to arrange viewings despite the very short notice. I am impressed with her professional attitude, warm smiling and patience. Thank you Sophie and keep on your good work.
Hi Wai, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Sophie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleSold my property thru Minors n Brady would like to thank Rosie Turley from the aftersales team from the moment you came on board to help, things started to look up you have been very informative, helpful, & persistant, you kept up contact on a daily basis. Rosie i felt you had my back at a difficult time. You defently go that extra mile. I would recommended you to anyone selling with minors n brady thank you
Hi Dee, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleI've worked with many of Norwich's estate agencies to buy and sell houses over 15 years. Quite frankly none are close to matching the knowledge, attitude and professional service I've experienced at Minors & Brady. Whether it's Sam at viewings, Matthew, Connie and Charlie setting up viewings and skillfully negotiating the price, or Gina managing sales through to completion...all the team fully support you through the process. There's a very good reason why every street in Norwich has atleast one Minors & Brady sale board, they are market leaders!
Hi James, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our team at Unthank and they gave you a positive experience, we will be sure to share your kind words with them. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleThoroughly recommend Minors & Brady especially Rosie. She has been excellent throughout the process of our first house purchase. Great communication and advice. Thank you!
Hi Angelika, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRosie has been so helpful during the process of our purchase. She's made all the difference in pushing things along and ensuring it all stayed on track. Always really communicative and supportive. A great service! Thank you.
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleThoroughly recommend Minors & Brady as an agency that is fast and responsive. I wanted multi agency to sell my property in this market, but I could have saved myself the bother. Charlie came and assessed the flat and gave good advice on pricing, had the paperwork back in 24 hours and sold within a week!
Hi Jacqueline, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Charlie, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRosie has been so helpful during the sale of us buying our very first house. She has kept us informed and updated at every step of the way and her service has always been friendly and efficient. Would highly recommend to anyone looking to buy in the future!
Hi Ciara, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleAll at Minors & Brady were great throughout my sale, but this is a particular mention for the wonderful Rosie Turley, who was the very necessary midwife (After sales manager) to the sale of my house. Everything you want in the best possible midwife! Calm, wise, efficient, extremely empathetic, genuinely so, with both vendor and purchaser, which is how she ensure that both sides remained in touch, and in pursuit of a good outcome, during a really tricky process. It was a very long and wearing struggle and at times it looked really vulnerable. Rosie has been amazing. Her patience tact and thoughtful skill in her management of the people involved and the process was outstanding. Rosie’s enormous capacity for well-expressed, genuine, empathy, and her ability to keep all sides on board no matter how frayed tempers became has saved this sale. She has managed to maintain a really great relationship with both sides throughout, and without that I think it would have fallen through. Solicitors can be tough to understand in their arrangements and Rosie was great, prodding where necessary and talking us all down when things were stressful. Rosie’s unusual ability to combine real professionalism with great sensitivity is exceptional - and she is such a pleasure to deal with. I think Rosie will by now be blushing adequately so I will just say also that Minors & Brady have been the best estate agency experience I have ever had. The pricing was right, the photography was wonderful, the marketing was perfect, and the communications have been excellent all through.
Hi there, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleFrom start to finish Caitlin Cannell has been impeccable. Extremely professional with great communication skills, she kept us informed every step of the way even when others failed to pass on information. An asset to the company.
5/5
GoogleOver recent months I’ve had a lot of dealings with Caitlin Cannell of minors and Brady Est Agents . I have always found her to act in a very professional manner and very refreshing in this day and age that she always phoned back when she said she would . an excellent Ambassador for the company
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
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Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,380.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
