5/5
GoogleClaire Wilson has provided fabulous after-sales support! She has provided regular updates and it's been great to have her on our side, keeping up the momentum!
Trusted Agent profile
Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more
★★★★★
4,732 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,732 reviews on four platforms, rated 4.9 out of 5 overall.
2,295
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,008
Reviews on Trustpilot
Business-wide
Our offices
Minors and Brady's five offices, most reviewed first. Each has its own page.
- Minors and Brady Lowestoft142 London Road North, Lowestoft, NR32 1HB, NR32 1HB2,616 reviews · 306 on Google (4.9)148 in the last 90 days
- Minors and Brady Norwich107 Unthank Road, NR2 2PE2,375 reviews · 588 on Google (4.9)172 in the last 90 days
- Minors and Brady WroxhamChurch Road, NR12 8UG2,287 reviews · 547 on Google (4.9)134 in the last 90 days
- Minors and Brady Caister-On-Sea48 High Street, NR30 5EH2,273 reviews · 493 on Google (4.8)131 in the last 90 days
- Minors and Brady Dereham9a Market Place, NR19 2AW2,135 reviews · 361 on Google (4.8)138 in the last 90 days
Reviews on Google
Showing 2,294 reviews on Google only. Show every review
Google5/5
GoogleClaire Wilson of Minors & Brady Estate & Lettings Agents in Wroxham. From start to finish, their dedication, professionalism, and attention to detail surpassed our expectations, making the entire process as stress free as possible. Claire was readily available, promptly responding to our inquiries and ensuring we were well-informed every step of the way. Claire kept us well-informed at every stage, providing regular updates. We would Highly recommended.
Agent replied · 17 June 2024
Hi Gillian, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Claire, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleWe have just sold my dads house with minors and Brady. We would highly recommend. Excellent service especially from Claire Wilson in aftersales, who was so helpful keeping us updated every week and sorting things out for us Thank you to everyone involved
Agent replied · 17 June 2024
Hi Kelly, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Claire, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleContacted Minors and Brady to discuss letting out a property, after having a bad experience and being nervous about re-letting. From the start, to getting a new tenant move in, the team at Minors and Brady were a pleasure to work with. Samuel kept me well informed and upto at every stage.
Agent replied · 17 June 2024
Hi Nigel, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Samuel, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in your letting process. Kind regards, Team M&B.
5/5
GoogleFrom the onset Minors & Brady have been very helpful with the sale of our house and renting a property. Really couldn’t have coped on the day of moving without Samuel Carpenters help, Would highly recommend. Thankyou for making it a smooth process.
5/5
GoogleFantastic service from Claire Wilson. She has been fantastic from start to finish. Supporting us and our enquiry’s as well as chasing the vender and solicitors when needed. She has been a fantastic help at getting Move the our new home.. Would recommend
5/5
GoogleWe let out property with Minors and Brady and have found their service to be fantastic. We recently had new tenants into our property and Sam was very communicative throughout the process, with sound advice and keeping our minds at ease.
5/5
GoogleClaire has been brilliant during our sale. She has kept us updated every week and made communication between all parties very easy. Thank you very much Claire!
5/5
GoogleClaire Wilson the Senior Aftersales Progressor who progressed our property purchase has been highly professional at all times and also as important has been friendly and polite. She has always been available to answer any queries we have had. Based on this interaction I would recommend Minors an Brady for property sales and purchases.
5/5
GoogleMinors and Brady helped my parents sell their house during the Summer. The help and advice which was offered throughout was excellent, and my parents could not have been happier with the service provided at what can often be a very stressful time. My parents have said they would highly recommend Minors and Brady to anyone looking to move home.
Agent replied · 17 June 2024
Hi Matthew, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our team. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleI must say Minors and Brady have been excellent in selling my property as previously it had been on the market for nearly two years with another agent. Claire Wilson has been amazing keeping me well informed of the process not just by ringing me once a week but at every progression I really cant fault her work and thank her whole heartedly for everything also to the rest of the team.
Agent replied · 17 June 2024
Hi Lucille, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Claire, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleI'm incredibly happy with the service received from Minors and Brady in Wroxham. We sold our house quickly and had great communication throughout. Lee has been particularly helpful and we look forward to working with them again if we are ever to buy or sell in the area.
5/5
GoogleClaire W at the Wroxham office took care of my purchase and I can say categorically and without hesitation that I have never experienced such a level of service in terms of estate agency before. First and foremost, she is a master communicator. I never felt out of the loop, she was always available and with regard to my purchase there were numerous unforeseen obstacles, which Claire tackled with total confidence. She is brilliant. James
5/5
GoogleMinors & Brady at the Wroxham office have been amazing during my time with them. Samuel who was supporting me throughout the letting process was extremely helpful and couldn’t be anymore understanding. It was a stressful time for me but he was always reassuring and genuine. I am still in contact with the Wroxham office with Lexi who is also very helpful and supportive! Thank you very much!
5/5
GoogleWe were really pleased with our experience with Minors + Brady. Gina Page was our contact. We have just re-located from Yorkshire to Stalham and Gina was so helpful right from the start. In our opinion Gina went above and beyond our expectations throughout our house purchase, on occasions doing what the solicitor should have done to ensure it kept the sale moving. We would definitely recommend Minors + Brady. Many thanks again Gina for all your help.
5/5
GoogleMinors and Brady are the best estate agents I have ever had the pleasure to deal with. The reason is because of the after sales support from Gina Page who went above and beyond to support us through a stressful time. If it wasn’t for her I don’t think we would have got to the finish line. If you are looking to sell or buy you will be in safe hands and I highly recommend. Also thank you Claire for your support covering whilst Gina was enjoying a well deserved holiday. There is always someone on hand to help with resolving any issues. If I could give 1000 stars ⭐️ I would.
Agent replied · 17 June 2024
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleagues Gina and Claire, we will be sure to share your kind words with them. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
4/5
GoogleWelll organised and professional estate agents
Agent replied · 17 June 2024
Hi Keith, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our team. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleCasandra Creak - great service and always keeping up to date.
Agent replied · 17 June 2024
Hi David, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Cassandra, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleHuge thank you to minors and Brady caister for all their help with our purchase and especially to Mia Staff, who worked extra hard to secure the purchase for us
Agent replied · 17 June 2024
Hi Janiene, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Mia, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleI was delighted with the excellent service I received from Minors and Brady Caister. Cassandra dealt with my house purchase efficiently and professionally, keeping me up to date throughout with the whole process. Everything was completed smoothly and quickly because of this.
Agent replied · 17 June 2024
Hi Stephanie, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Cassandra, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleVery happy with the constructive support leading to a sale of our property from Abi in Minors and Brady (Wroxham) office and Cass who dealt with the close out of the sale. Both worked hard to get the job done and with considerable patience !
Agent replied · 17 June 2024
Hi Paul, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleagues Abi and Cass, we will be sure to share your kind words with them. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
3/5
GoogleI am struggling to comprehend all the brilliant 5* reviews as our experience with M&B was far from excellent. Considering we were first time buyers, getting the keys to our property took 6 months and went right down to the wire before our mortgage offer was due to expire. The main issues experienced were - Started off on the wrong foot, the young man who done our first viewing knew nothing about the property when we asked questions and said he would find out and email - which never came. He then had to rush off from the viewing as he had finished work for the day. - Whenever we called to speak to aftersales, they were on the phone/busy (understandable) and promised to return the call ASAP. This return call never came and resulted in having to call back multiple times and wait on hold. - Asking them to contact sellers/solicitors seemed like too much effort and we were an inconvenience to their day - Lack of regular updates, even an email/call to say had nothing but I'm still working on it would have been appreciated rather than leaving us in the dark. - More phone etiquette required. Comes across quite rude when you are supposed to be providing a service. I would say Nagila who picked our purchase up, in the absence of the aftersales person who went on leave, was brilliant in dealing with our situation.
5/5
GoogleI have been asked to leave a review for Minors and Brady and as we have only just had an offer accepted we will hold off writing a review until we reach completion. Have so far found Bradley Stark to be pleasant and informative and hope this continues as we head towards a hopefully speedy exchange and completion.
Agent replied · 17 June 2024
Hi Denise, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Bradley, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleGina was amazing kept us up to date with progress every step of the way. Wouldn’t hesitate to recommend Minors & Brady to anyone. Thank you so much for all your hard work.
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Awards
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: East of England Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Minors and Brady is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Minors and Brady
Which Minors and Brady office has the most reviews?
Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,375.
Where are the Minors and Brady offices?
The five Minors and Brady offices, by town:
- Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
- Dereham: 9a Market Place, Dereham, NR19 2AW
- Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
- Norwich: 107 Unthank Road, Norwich, NR2 2PE
- Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
