Trusted Agent profile
★★★★★
4,732 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,732 reviews on four platforms, rated 4.9 out of 5 overall.
2,295
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,008
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Showing 2,294 reviews on Google only. Show every review
5/5
GoogleMinors were very good but in particular Gina Page was amazing. My situation was a difficult one but Gina kept me updated all the way though. Always replying either by call or email. I genuinely believe if it wasn't for Gina chasing my solicitors (which were useless by the way) crossing the t’s and dotting the I’s the sale wouldn't have got over the line! I defiantly recommend minors but more so dealing with Gina. She’s amazing and a credit to minors!
5/5
GoogleChris Fulcher dealt with my offer and now the start of my purchase on a property sale with minors and Brady . he was helpful, professional and responded to my offer promptly which avoided a stressful wait , He also recommended a very reasonably priced solicitor.. I am looking forward to progressing to completion. Thank you .. I recommend M&B
5/5
GoogleClaire Wilson was very helpful, keeping me up to date at least weekly, more if anything was progressing more quickly. She is professional, friendly and engaged readily with my client needs
Hi Gill, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Claire, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleMinors and Brady have just recently found me a tenant for my property. Samual Carpenter in the Wroxham branch was the agent who handled my rental. His service was both exemplary, professional and friendly. I would definitely recommend him and Minors an Brady as excellent estate agents.
5/5
GoogleMany thanks to Claire Wilson at Minors & Brady for your patience and professionalism during our recent sale. We really appreciate the service and communication that you have provided over the past months. Many thanks, Jon
5/5
GoogleGina Page was absolutely fantastic. We had a long chain with lots of moving parts and she really helped us to cross the line. What could have been incredibly stressful Gina calmly sorted all the issues and was always quick to respond to my MANY calls and emails! Thank you so much Gina you were FABULOUS. Rosie and Alex x
5/5
GoogleBrilliant service from Samuel Carpenter at minor’s and Brady! The letting process has been stress free which was required due to moving abroad. Always happy to answer questions and take numerous calls from me daily! Thank you for everything!
Hi Abby, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Samuel, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleClaire Wilson from Minors & Brady was fantastic from the onset. She kept me up to date with any progress made during the purchase of my house, even faster than my solicitor. Nothing was too much trouble. Thanks Claire!
Hi Terri, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Claire, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleI’m new to all of this. Moving into a rental after 20 years of being in my own home was a daunting prospect. Sam made the process much easier for me. I pestered him with silly questions and he always responded with kindness and patience. Sam is a credit to Minors and Brady. I would highly recommend the company to anyone who is looking to sell/rent. And particularly Sam. Very professional and knowledgeable. And a human touch which people need when going through such a stressful time. The man deserves a pay rise 😉
5/5
GoogleChris was instrumental in securing our dream property. His exceptional communication skills and dedication were evident in how he effectively liaised with the property owners, persuading them to accept our offer. His professionalism and unwavering support are invaluable. We're immensely grateful for Chris's efforts, and we highly recommend him to anyone seeking a knowledgeable and proactive real estate agent!
5/5
GoogleMinors and Brady dealt with both the sale of our property and the purchase of the new one. We are so pleased with everything they have helped us with! They were honest and transparent throughout all the process and nothing was to much trouble, great communication throughout always calling to keep us updated. We loved the guy that showed us around the property we purchased I wish I knew his name but he literally rearranged his day and stayed later on a few occasions throughout to allow us extra viewings and was able to answer all of our questions about the property, Abi was a gem at making sure we got the offer we required and great at negotiating the purchase price for us also, we were in a tight timeframe to get a sale and purchase agreed and Abi we are so grateful for all your hard work getting things done in such a short space of time allowing us to get our perfect home ❤️ Gina in the after sales department I’m sure is some kind of wizard that just makes everything happen! She was so knowledgeable about absolutely everything and took extra time to explain through ALL the solicitors paperwork with us in ‘people words’, this was really kind and appreciated so much that she took the initiative to call us and ask if we needed any clarification with anything because we had no idea!! she done so much chasing between solicitors and keeping us updated throughout. Always keeping her promises thank you for everything genie Gina Sophie and Josh x
5/5
GoogleI have dealt with a few Estate Agents for letting my properties in the past but my recent experience with Minors & Brady Estate & Lettings Agents is the best so far. Samuel Carpenter who is allocated to deal with the process is the most organised and polite estate agent I have ever come across. He guided me through the entire steps and provided all the documentations that are necessary, answering all my queries in a professional and timely manner. This is definitely a 5-star experience and I will recommend them to anyone!!!!!!
Hi Rotimi, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Samuel, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleBradley Stark has been most helpful and keeping me updated with the stages of my house purchase
Hi Lisa, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Bradley, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRecently I have had one-to-one dealings with Mr. Bradley Stark from Minors & Brady at their Caister Branch. I have never found ANY other agent as diligent, fastidious or as helpful as Bradley. Any questions, issues or dramas have been dealt with swiftly and thoroughly by him. If you are looking to for someone to help you with your move, buying etc. then I would absolutely recommend that you speak with Bradley Stark (and he’s got a cool sounding name).
Hi Paul, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Bradley, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleSarah Clifton has been an absolute pleasure and incredibly helpful when looking and buying my first house. She is super friendly and has made sure I’m aware of what the next steps are and understanding this process. A very valuable member to the team that’s for sure!
Hi Sarah, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Sarah, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleI have just purchased my first house with minors and Brady. Being a first time buyer I was very out of the picture what i had to do and the step by step guides to buying and viewing houses. Bradley Stark of minors and Brady was fantastic in all aspects of the steps to buying, viewing and negotiating on the property. I can’t thank him enough for the amount of stress he took of my shoulders. I would highly recommend this company and also Bradley Stark to other buyers like my self.
Hi Jackson, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Bradley, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleI have been more than impressed by the team at Minors and Brady. Matthew has been in regular touch, and been of great help, and I really couldn't have asked for more.
Hi Angelika, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Matthew, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleWe are so pleased with the service that Nagilla gave us in the STC process. She was very supportive and informed us of all steps when our first sale fell through and then when we then sold again she kept us right up to date. She has fabulous customer service skills. A very professional and kind person.
Hi Maria, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Nagilla, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleMinors and Brady are excellent Very professional and very polite Rosie turly is a very professional kept us updated on the process of selling our property nothing was too much trouble for her She’s a very bubbly character and is very approachable and excellent at her job Highly recommend
Hi Lisa, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleThe staff are great and communication is good. We met with their representative/agent Sophie Wright for a number of viewings. We found her both friendly and helpful.
Hi Bea, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Sophie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRosie Turley at M&B did a sterling job in ensuring that our purchase completed smoothly and effectively. Despite conveyancer complications she held things together and diligently chased up and down the chain regularly keeping the house sale on everyone’s radar. Her experience and honesty was massively appreciated. A great professional to have to have onboard. Thanks Rosie and to everyone at Minors & Brady.
Hi Luke, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRosie was fantastic as our Relationship Manager and sped the process along effortlessly, allowing us to complete quickly and on our ideal date. Further, she was a pleasure to deal with throughout and we would welcome the chance to deal with her again in future :)
Hi Katie, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRosie Turley of Minors and Brady was a great help during the buying of our house. The solicitor we used was not that helpful and caused everyone in the chain a lot of stress. Rosie managed to communicate with everyone in the link and kept us all sane.
Hi Helen, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleThe purchase of our first home has been a complete whirlwind. The first property we viewed, we are now moving into this week! All within the space of 8 weeks - Crazy! Rosie has been our rock at Minors and Brady going above and beyond to help us push our purchase over the line - couldnt have done it without her. She is a real asset to the M&B team!
Hi Amber, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
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Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,375.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
