Trusted Agent profile

Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more

4.9

★★★★★ Excellent

4,732 reviews across 5 offices and 4 platforms

Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,732 reviews on four platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

2,295

Reviews on Google

All 5 offices

Facebook logo

4.8 / 5

424

Reviews on Facebook

All 5 offices

Yell logo

3.4 / 5

5

Reviews on Yell

All 5 offices

Trustpilot logo

2,008

Reviews on Trustpilot

Business-wide

Our offices

Minors and Brady's five offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,294 reviews on Google only. Show every review

5/5

Google

Minors & Brady have been excellent in selecting the right tenants for my property, and especially for Samuel Carpenter who has kept me informed on how the whole process was going. Wonderful service. Thanks.

Lyn · 19 January 2024 · Minors and Brady Wroxham

Agent replied · 17 June 2024

Hi Lyn, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Samuel, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Google

This will be mine and my partners first time renting a property, our agent Beth has been extremely helpful throughout the whole process and made the process a lot less stressful than I should imagine it can be!

Adam · 19 January 2024 · Minors and Brady Wroxham

Agent replied · 17 June 2024

Hi Adam, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Beth, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Google

Thank you to all the staff in the Sales Team who where extremely helpful. We would like to give a special thank you to Claire Wilson, in the after sales support team. We had lots of problems along the way but thanks to Claire's perseverance and hard work we eventually completed 7th December 23.

Patricia · 19 January 2024 · Minors and Brady Wroxham

Agent replied · 17 June 2024

Hi Patricia, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Claire, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Google

We had many problems moving from our current rental to one we saw through Minors & Brady and we can't thank Samuel or Stephen enough for the patience they had with us while we were trying to sort out previous tenancy out. Very professional, happy to help attitude from the both of them!

Ashley · 19 January 2024 · Minors and Brady Wroxham

Agent replied · 17 June 2024

Hi Ashley, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleagues Samuel and Stephen, we will be sure to share your kind words with them. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Google

Very professional service throughout from advertising, selling , house viewing and after sales. Claire Wilson in after sales has been wonderful, keeping us regularly informed every step of the way during this emotional time. Many thanks to all.

Paul · 19 January 2024 · Minors and Brady Wroxham

Agent replied · 17 June 2024

Hi Paul, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Claire, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Google

Beth was fantastic when showing us around the property. Was extremely easy to work with and has sorted everything out efficiently. Sam was also very helpful with the progression of the rental. 5/5

Billy · 19 January 2024 · Minors and Brady Wroxham

Agent replied · 17 June 2024

Hi Billy, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleagues Beth and Sam, we will be sure to share your kind words with them. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Google

I went to view two flats to rent in the same block. Steven was extremely friendly and professional and accommodated my early arrival by showing up early himself. The flats weren’t for me but I was nevertheless impressed by Steven and the follow up calls by his colleagues.

Neil · 19 January 2024 · Minors and Brady Wroxham

5/5

Google

Very friendly and helpful team. Beth guided me through the process of securing a let agreement on a property I was looking at. She had excellent communication, was very friendly and easy to contact. She kept me updated along the way!

Freddie · 19 January 2024 · Minors and Brady Wroxham

Agent replied · 17 June 2024

Hi Freddie, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Beth, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Google

Samuel helped me to let my property in Norwich. He was an absolute pleasure to deal with and responded promptly and efficiently to all my enquiries. The service from Sam was very professional and I would not hesitate to recommend.

Sophy · 19 January 2024 · Minors and Brady Wroxham

5/5

Google

Finding a rental home is certainly no easy feat, but thanks to this agency, I was able to navigate the process seamlessly. Samuel Carpenter was the agent who handled my tenancy agreement, and he was absolutely helpful, and adept at resolving all my doubts and concerns. It's worth noting that I am Italian, and almost the entire process took place remotely, which makes the experience even more commendable. I highly recommend this agency, Samuel and the team have proven themselves to be reliable, accommodating, and professional.

Giulia · 19 January 2024 · Minors and Brady Wroxham

Agent replied · 17 June 2024

Hi Giulia, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Samuel, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Google

Purchased our new home through Minors & Brady. Claire Wilson, who was our Aftersales Progressor, has been extremely helpful. She has provided weekly updates on the progress of our purchase and kept us informed of any developments. It's been a pleasure to deal with Claire.

Greg · 19 January 2024 · Minors and Brady Wroxham

Agent replied · 17 June 2024

Hi Greg, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Claire, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Google

The service from Minors and Brady has been excellent. M&B have been helping me to sell a property for a few months now and have worked diligently throughout to ensure viewing were planned and managed. After every viewing the follow up was prompt and thorough. I was impressed that I was advised in cases were the potential buyer had not provided feedback (nothing to report), this made sure we were never wondering what was going on. Once it became clear a sale wsn't possible in the current climate, the rental department took over and the standard of service and support was just as outstanding as the sales departments. Secial mention to the M&B team members Samuel Carpenter and the whole team at Unthank Road.

Barry · 19 January 2024 · Minors and Brady Wroxham

5/5

Google

I had a great experience with Minors and Brady. They were quick to respond to my emails and quick to get me the property I needed. The process was very smooth with them doing much of the work for me. I am new in Norwich and I was dreading the house hunting but thanks to Minor and Brady I have managed to secure a house.

Judy · 19 January 2024 · Minors and Brady Wroxham

Agent replied · 17 June 2024

Hi Judy, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleagues at the Wroxham branch, we will be sure to share your kind words with the team. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Google

The is the first time I have used this company, and I researched around before choosing them. I have been very impressed with their exposure and fast capture of a tenant for my property. Samuel Carpenter, the letting agent, was particularly helpful and clear over the details and conditions necessary to rent out my property. This is important as you need clarity for both yourself and a potential tenant. I have been a landlord before and had used other local estate agents, so have some past experience with letting a property. Therefore, I wanted to ensure that I chose an agent who would be both supportive to both parties and ensure that all of the rules and conditions were adhered to protect the tenant and landlord. This was all clearly explained together with the agents service charges. Finally, I checked the main online property pages to view my property and was again impressed with the professional layout and attractive presentation. This was all quickly mounted on to the websites having finalised the arrangements with Sam. Good effort by the team and especially Sam Carpenter and I had a tenant inside the property within 3-4 weeks. I would highly recommend them to both relatives and friends.

Steven · 19 January 2024 · Minors and Brady Wroxham

Agent replied · 17 June 2024

Hi Stephen, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Samuel, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Google

Having recently purchased a house through Minors and Brady, I was very impressed by Claire, who rang every week to update me and, towards the end of the process, was instrumental in ensuring completion happened in a timely manner. It made the whole process very easy for me and I appreciated being kept informed. The “New Home” card and bottle of wine that came with the keys were a pleasant surprise too! I would happily recommend this estate agent.

Margaret · 19 January 2024 · Minors and Brady Wroxham

5/5

Google

First time using Minors and Brady, I’m new to the area and I’m always a little hesitant about which agents to approach regarding properties. Saw a lovely cottage on their website, rang them up and was greeted very politely and kindly to a chap called Steven, he booked me in very quickly and with no faffing around which was brilliant. The following day viewed the property with Steven and I was greeted with a warm smile and a nice firm handshake. He was very knowledgeable of the surrounding areas and very happy to help where needed. So far Minor’s and Brady have been very helpful between all the team. Would highly recommend Minor’s and Brady.

Connor · 19 January 2024 · Minors and Brady Wroxham

Agent replied · 17 June 2024

Hi Connor, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Steven, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Google

Great service from the office, especially from Cassandra who dealt with our sale, always polite and helpful, nothing was too much trouble and the sale progressed smoothly from offer to exchange of contracts, thank you Cassie!

Steve · 19 January 2024 · Minors and Brady Caister-On-Sea

Agent replied · 17 June 2024

Hi Steve, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Cassandra, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Google

Cassandra Creak has been lovely and helpful, throughout the purchase of our new home, and kept us updated as and where needed. Thanks, cass for all your support

HAZEL · 19 January 2024 · Minors and Brady Caister-On-Sea

Agent replied · 17 June 2024

Hi Hazel, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Cassandra, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Google

Absolutely delighted with the service provided by Cassandra Creak, was 1st class and made our purchase as seamless as possible and was completely professional throughout the process would def recommend their services.

Jan · 19 January 2024 · Minors and Brady Caister-On-Sea

Agent replied · 17 June 2024

Hi Jan, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Cassandra, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Google

Cass was great throughout the whole process,chasing up things that needed moving on! Mel was also great showing us many properties at the outset too.

Colin · 19 January 2024 · Minors and Brady Caister-On-Sea

Agent replied · 17 June 2024

Hi Colin, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Cass, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Google

5 star customer service from Minors & Brady in particular Sarah who handled our sale and simultaneous purchase professionally and were extremely helpful in assisting in negotiations and providing advice on the selling and buying process. I would definitely recommend them.

Brad · 19 January 2024 · Minors and Brady Caister-On-Sea

Agent replied · 17 June 2024

Hi Brad, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Sarah, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Google

I recently bought a property through minors and brady. Just like to share how professional and helpful all the team were from start to finish. I would especially like to mention Cassandra in the adtersales team who was very helpful kept me informed and her friendly positive attitude was a credit to the company. Thank you minors abd brady

Caroline · 19 January 2024 · Minors and Brady Caister-On-Sea

Agent replied · 17 June 2024

Hi Caroline, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Cassandra, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Minors and Brady is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Minors and Brady is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2020, 2026.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The British Property Awards

Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.

British Property Awards winners in one year, the group and its branches: 2023.

British Property Awards by year, 2023

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Minors and Brady

Which Minors and Brady office has the most reviews?

Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,375.

Where are the Minors and Brady offices?

The five Minors and Brady offices, by town:

  • Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
  • Dereham: 9a Market Place, Dereham, NR19 2AW
  • Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
  • Norwich: 107 Unthank Road, Norwich, NR2 2PE
  • Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?

Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.

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