Trusted Agent profile
★★★★★
4,732 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,732 reviews on four platforms, rated 4.9 out of 5 overall.
2,295
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,008
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Showing 2,294 reviews on Google only. Show every review
5/5
GoogleWe purchased our new house through Minors and Brady and Rosie and anyone else we dealt with at the firm were always very helpful. Rosie was great at liaising with our Estate Agent to ensure that every thing was moving in the right direction (our estate agent said Rosie was a little diamond). She always replied to any queries really quickly and was very friendly and informative which was great as we had not moved before. Rosie is a great asset to the team.
5/5
GoogleMinors and Brady at Hoveton have been great throughout the whole sale process. Lee and the sales team were polite and professional. They organised appropriate viewings, kept us informed and gave us honest feedback. They reassured us when things didn't quite go to plan and didn't put us under pressure. Claire was our after-sales contact and she could not have been more helpful. She was professional and understanding and we felt she had our best interests in her mind throughout the process. Again, she did not put us under any pressure and reassured us throughout the process. All in all our experience of Minors and Brady at Hoveton deserved 5 stars and we would recommend them to anyone thinking of selling their property.
5/5
GoogleKyle and Jack have been amazing with the purchase of our new home, friendly approach to the biggest purchase of your life.
5/5
GoogleHannah showed me around a properly north side of Lowestoft last week, she was very informative, friendly and helpful, would recommend.
5/5
GoogleRating only, no written review.
5/5
GoogleRuby was so helpful on showing us around 3 properties went above and beyond for us very knowledgeable on all properties we visited she is a real credit to the team you have!
5/5
GoogleI had a great viewing with Hannah - she was professional, helpful and very friendly! I look forward to viewing more properties with her.
5/5
Google2 Great viewings with Hannah! Hannah was polite professional and had good knowledge and info of the property we were viewing. Thanks Hannah
5/5
GoogleHannah was exceptionally helpful during the viewing, offering valuable insights and additional resources that will prove beneficial for any future property purchases.
5/5
GoogleViewed a lovely property today shown round by Hannah Graver. Hannah was very welcoming and answered all questions asked. Hannah knew all information regarding the property.
5/5
GoogleWe have had viewings with both Ruby and Hannah over the past week, both were very accommodating and made us feel comfortable as we are new to the process. No questions were too much trouble and we got the answers in good time.
5/5
GoogleHannah showed us around 2 properties. She was knowledgeable of the area and she wasn't pushy like other agents we have dealt with in the past. No question was too difficult and she was super quick to search something on her internal system if she was unsure. Very good experience and we would feel comfortable purchasing with Hannah and Minors and Brady.
Hi Daniel, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Hannah, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleChris F. was very helpful with processing the sale and provided regular updates. Thanks Chris for you support.
Hi Ryan, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Chris, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleVery pleased with the excellent service from Tyler Eastall. He made the whole process of signing up to booking for viewing very smooth.
Hi Rue, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Tyler, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleSamuel Carpenter sourced a tenant for us. He was very professional and through with all documents and communication, Thanks again for the smooth operation.
Hi Garrick, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Samuel, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleWe had a viewing on a property in Caister-On-Sea and Steven showed us around he was really helpful and let us know all the information we needed at the time
5/5
GoogleHad a viewing today for a lovely property, Stephan who showed us around was so friendly and helpful. Was very informative and couldn’t do any more to help me in finding my first place to move into. Thank you!
Hi Chloe, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Steven, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleWe loved the house we were shown round today, very friendly estate agent who demonstrated the property and explained everything significantly well. Thank you Steve you were great!
Hi Lucy, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Steven, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleOverall our house purchase went very smoothly. Claire was very helpful in keeping us up to date on progress.
Hi David, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Claire, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleMB sold my house and I've now used their rental team too. Simply great people that care and support you. Dont go anywhere else. Thanks Team MB
Hi Peter, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleagues here at our Wroxham branch. we will be sure to share your kind words with them. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleI viewed a property with Minors and Brady yesterday and the service from start to finish was exceptional. Luke and Steven a credit to the firm
Hi Stephen, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleagues Luke and Steven, we will be sure to share your kind words with them. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleI asked Tyler to find a new tenant for a property i let out on the same day i was given notice by the existing tenant. I had the advert on rightmove same day then the following day we had viewings booked. I had the choice of 3 tenants and the one o chose has already paid the full deposit and 1st months rent ready to move in the day after exisitng moves out. Cant ask for more. Thanks
Hi James, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Tyler, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleWe are 5 uni students who were looking at accommodation for a house next year. Tyler was so helpful and answered any questions that we had. He also kept me informed all the time about what was going on and the application process. A very kind man.
5/5
GoogleGreat and very professional service by Chris Fulcher who has been extremely helpful, knowledgable and friendly which therefore made our selling experience through Minors and Brady stress free and smooth running. Highly recommend!
Hi Amanda, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Chris, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
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Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,375.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
