5/5
GoogleClaire Wilson and team have been fantastic, the whole process has been smooth with excellent communication all the way. Thanks all.
Trusted Agent profile
Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more
★★★★★
4,732 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,732 reviews on four platforms, rated 4.9 out of 5 overall.
2,295
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,008
Reviews on Trustpilot
Business-wide
Our offices
Minors and Brady's five offices, most reviewed first. Each has its own page.
- Minors and Brady Lowestoft142 London Road North, Lowestoft, NR32 1HB, NR32 1HB2,616 reviews · 306 on Google (4.9)148 in the last 90 days
- Minors and Brady Norwich107 Unthank Road, NR2 2PE2,375 reviews · 588 on Google (4.9)172 in the last 90 days
- Minors and Brady WroxhamChurch Road, NR12 8UG2,287 reviews · 547 on Google (4.9)134 in the last 90 days
- Minors and Brady Caister-On-Sea48 High Street, NR30 5EH2,273 reviews · 493 on Google (4.8)131 in the last 90 days
- Minors and Brady Dereham9a Market Place, NR19 2AW2,135 reviews · 361 on Google (4.8)138 in the last 90 days
Reviews on Google
Showing 2,294 reviews on Google only. Show every review
Google5/5
GoogleChris was amazing he kept us updated throughout the process. Top class service!
5/5
GoogleThis is the second time I’ve used this company for my letting all the staff are so helpful I dealt with Beth Tyler and Sam all so helpful and was so quick at sorting things for me once again thank you and I’m sure I will be back soon Mrs Penn
5/5
GoogleTyler Eastall and Samuel Carpenter have been particularly helpful, and my experience with Minors & Brady has been very positive.
Agent replied · 17 June 2024
Hi James, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Tyler, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleAbsolute please to work with. Steven was absolutely brilliant and answered all my questions regarding the property we are applying for. Highly recommend!!
5/5
GoogleSamuel was in charged of the rental of our flat, friendly and professional chap, service was good, photography was also very good, everything was done efficiently. Thanks for the support we received.
5/5
GoogleClaire was relentless for the vendor (and ourselves) in the purchase process. If you need a sales progressor and agency to support to get it all completed - definitely consider these guys.
5/5
GoogleWe could not praise this company enough! They did everything they could for us regarding the sale of our house, and as for Claire Wilson in after sales, she went above and beyond to make things happen and we could not be more happy with how she dealt with things, I could not recommend this lady enough! Claire Wilson you are a supserstar!!!! The Daveys
4/5
GoogleSamuel Carpenter was excellent and professional throughout my dealing with him. He was persistent and made sure there was no time lapse on the agreed letting date.
5/5
GoogleJust wanted to say a BIG thank you to minors & Brady for helping with my purchase on my first house! Also want to say a MASSIVE thank you to Samuel for helping and guiding me through the whole process !
5/5
GoogleVery professional and helpful Letting agency who helped to findy new home in norwich. A big thanks to Samuel Carpenter who has been answering all my queries and made sure that the moving process will be all smoothly.
5/5
GoogleNagilla was amazing. Really helped push for an early completion for me. She contacted me regularly and I never had to chase her. Made my home buying experience a pleasure 🙏 …
5/5
Google2024: I've used Minors and Brady since 2020 for sales and now liaise with them regularly for the ongoing letting of my property. During my most recent tenant transition, Beth L was very on the ball to secure my new tenant in just under a week after my previous tenant handed in their notice. She communicated and negotiated efficiently with all contacts, and kept me informed regularly with the progress - thank you Beth! Also a big thank you on the admin side with prompt daily responses from both Lexi M and Samuel C. It's clear that Lexi is a knowledgeable and highly competent Property Manager when it comes to routine inspections, rental statements, legal documents and she can always answer any of my queries with clear certainty. Samuel continued to keep me informed during the lettings admin process, including amendments required in the tenancy agreement, deposit disclosure, prompt communication with the upcoming prospective tenants with regards to their queries to ensure a smooth transition - overall he acted a great medium throughout with all important communications giving peace of mind as landlord. Thanks again all! 2020: As a first time buyer, I was amazed with how quickly my sale went through with my Minors & Brady's point of contact, Brooke Kelly. After lots of admin going back and forth, she did everything in the best possible way to make this a minimal stress experience. She kept me up-to-date with the latest progress of my sale, and the agency in general is so 'on it' with keeping in contact and returning calls at times of extreme pressure. Thank you very much Brooke, I'm so happy with the property I have secured - I wouldn't have been able to do that without your insightful knowledge of the development! I strongly recommend this lot!
5/5
GoogleM&B have doe a great job for us and Claire Wilson in particular has been amazing in helping us through the process. Her communication and liaison have been second to none.
5/5
GoogleThe team at Minors and Brady Wroxham have been extremely helpful with letting our house for us, particularly Samuel Carpenter and Luke Savins. They went out of their way to be helpful, kept us informed every step of the way, and found us a new tenant very quickly. The whole process was problem free. We would highly recommend them.
5/5
GoogleMinors and Brady at Hoveton have been great throughout the whole sale process. Lee and the sales team were polite and professional. They organised appropriate viewings, kept us informed and gave us honest feedback. They reassured us when things didn't quite go to plan and didn't put us under pressure. Claire was our after-sales contact and she could not have been more helpful. She was professional and understanding and we felt she had our best interests in her mind throughout the process. Again, she did not put us under any pressure and reassured us throughout the process. All in all our experience of Minors and Brady at Hoveton deserved 5 stars and we would recommend them to anyone thinking of selling their property.
5/5
GoogleMinors and Brady have handled my sale and purchase absolutely first class! A pleasure to deal with, very informative throughout! Special mention to Chris who dealt with both my sale and purchase always going above and beyond! Also to Alfie who was very professional and answered all questions I had on the viewing and let me take my time looking around! Thankyou
5/5
GoogleI just want to give a shout out to Minors & Brady who assisted with helping me find a beautiful rental home in Norwich. A special Mention and huge thanks to Samuel Carpenter for his patience, guidance and support during this journey. Also a big thanks to Steven too for showing us around and his great attention to detail. Thanks so much guys. We are so happy in our new home.
5/5
GoogleWe couldn’t fault the service we received from the Claire at Minors and Brady for the purchase of our new house. She was absolutely brilliant - she helped us out loads and explained a lot of the process in the unfortunate absence of communication from the solicitor! I wouldn’t hesitate to use this agency when buying or selling a property - 5 stars all the way!
5/5
GoogleI’ve a had a very pleasant experience with Minors and Brady and it’s all thanks to Steven Hill!! Steven went above and beyond to explain every detail of the rental process to me. At the viewing of the property he was very professional and truly opened my eyes to the great potential of the home. Steven is also very patient and took his time with me through the entire application process. If you’re looking for estate agents definitely check out Minors and Brady and be sure to ask for Steven!! You won’t regret it!
5/5
GoogleJames is very professional and polite. Exceptional service, accommodating special requests. Very satisfactory.
5/5
GoogleSarah is amazing , gave the best advice to a tricky situation we were in in regards to selling our house Her advice and support was amazing and if we ever decide to sell in the future will go straight to her
5/5
GoogleSelling a house through M&B, they have been super helpful and friendly throughout the process. I needed some help and Sarah was more than happy to meet in the Caister office and sit with me to work through it all and explain everything. Not that i have lots of houses to sell but id definitely get them to help me again if/when needed
5/5
GoogleThis company have been the most helpful estate agents i have ever know. Sarah Clifton has been so knowable and helpful, Hope minors and brady know just how lucky they are to have such a good person i would give Sarah 6 stars if i could. she goes the extra mile .
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Awards
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: East of England Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Minors and Brady is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Minors and Brady
Which Minors and Brady office has the most reviews?
Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,375.
Where are the Minors and Brady offices?
The five Minors and Brady offices, by town:
- Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
- Dereham: 9a Market Place, Dereham, NR19 2AW
- Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
- Norwich: 107 Unthank Road, Norwich, NR2 2PE
- Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
