4/5
GoogleWe was shown around a student apartment today by Steven, he was amazing. Very friendly and clearly understood our needs in a property.
Trusted Agent profile
Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more
★★★★★
4,732 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,732 reviews on four platforms, rated 4.9 out of 5 overall.
2,295
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,008
Reviews on Trustpilot
Business-wide
Our offices
Minors and Brady's five offices, most reviewed first. Each has its own page.
- Minors and Brady Lowestoft142 London Road North, Lowestoft, NR32 1HB, NR32 1HB2,616 reviews · 306 on Google (4.9)148 in the last 90 days
- Minors and Brady Norwich107 Unthank Road, NR2 2PE2,375 reviews · 588 on Google (4.9)172 in the last 90 days
- Minors and Brady WroxhamChurch Road, NR12 8UG2,287 reviews · 547 on Google (4.9)134 in the last 90 days
- Minors and Brady Caister-On-Sea48 High Street, NR30 5EH2,273 reviews · 493 on Google (4.8)131 in the last 90 days
- Minors and Brady Dereham9a Market Place, NR19 2AW2,135 reviews · 361 on Google (4.8)138 in the last 90 days
Reviews on Google
Showing 2,294 reviews on Google only. Show every review
Google4/5
GoogleIn my quest to secure a befitting accommodation, I interacted with many of letting agents, Minors & Brady is highly professional with the cream of amazing staff perticularly Tyler Eastall. Qudos to you guys.
5/5
GoogleClaire was amazing and super helpful! She kept us updated regularly and was always available to talk if we needed advice! Thanks!
5/5
GoogleProfessional services provided by Samuel. He closely followed up my cases and let me know the progress at all times. It really gave me all pace of mind throughout my property letting out
5/5
GoogleI viewed a property today with Steven and I liked it because he was punctual, I met him at the property 10mins before time, he was very professional and took me through the renting process clearly and I left feeling like I could potentially get the house.
5/5
GoogleSteven hosted us at a viewing and was incredibly friendly and helpful. It made us feel so at ease as we started the process of moving in to our new home.
5/5
GoogleReally great experience, friendly and professional staff, Beth was really lovely and showed us our now to be new home and Tylar is sorting out the legal side. Would 100% use Minors & Brady again.
5/5
GoogleViewed a couple of properties today in the company of Alfie from Minors & Brady. Alfie was very friendly helpful and, most importantly, punctual. Good communication in the lead up to the viewings.
5/5
GoogleMy experience with minors and Brady has been great so far, Having booked a viewing this weekend I was greeted by Alfie who was super friendly. He was very happy to answer any questions I had, overall a good experience.
5/5
GoogleSteven was very polite and honest. He was more than happy to show my partner and I two properties despite the fact we weren’t available until gone 7pm. Can’t fault
5/5
GoogleI had a viewing for an address in Caister with Steven. Due to not being able to make it, he stayed later to show me around. He was extremely friendly, knowledgeable, and really down to earth. Definitely rate him high and the company he was representing, I am really impressed. 10 out of 10. Thank you Steven.
5/5
GoogleWe went to view our property in Carlton Colville, lovely house. Steven hill greeted us outside was very helpful and polite. He was happy to answer all our questions and made us feel very comfortable.
5/5
GoogleI cannot thank the team enough, Samuel Carpenter has been extremely helpful and professional. He updated and explained to me each and every process which made everything simple for me. Not forgetting James Roe who also kept me well informed. You guys were fantastic. Thank you for making my experience less stressful. I'm gratetful.
5/5
GoogleSteve is a nice and Amazing person. I'm glad I met him. My hope renewed know meeting him. I will recommend Minors and Brady to my friends, they are really lovely people.
5/5
GoogleWe were looking for accommodation, M&B were advertising, we contacted them, within 48 hours we had viewed the property, the process of agreeing the rental period was started immediately, We were dealt with by Sam Carpenter, who was helpful, with advice and support through out the process. It was a pleasure to work with him. we now have the keys and organizing moving in.. thank you.
5/5
GoogleI cannot recommend Minors and Brady enough. They helped with my house sale. Claire Wilson/Norwich was an absolute star throughout the process. Well done and thank you for your hard work.
5/5
GoogleWe couldn't be happier with the service we received from Claire Wilson and would highly recommend her to anyone in need of a dedicated and knowledgeable estate agent. Thank you, Claire, for helping us throughout the sale process. You’re a star!
5/5
GoogleMy partner and I viewed a property yesterday, currently for sale with Minors and Brady. We wanted to pass our sincere thanks to Joe, who took us around the property. Joe was brilliant, unlike other viewings (there's been a few) at no point did we feel rushed or that we took too much time. He was patient when we asked questions, he spoke very informatively about the property, and while professional was unpretenious. Thankyou Joe
5/5
GoogleWe have just rented a property through Minors & Brady. I was first shown the property by Steven who was very thorough and answered all my questions. Sam has also been so helpful with everything, keeping us updated with and making sure things went smoothly.
5/5
GoogleVery impressed with how quickly prospective viewers were found to see our property. James was very helpful with the initial set up and Sam Carpenter has been polite and informative with the final arrangements and tenancy agreements. Thank you!
5/5
GoogleI had Claire Wilson deal with my after sale and I must say she kept me up to date at least once or twice a week chasing for updates on the move. Was very informative and friendly and if I had any queries she was happy to help out. Would definitely recommend.
5/5
GoogleAs first time buyers this was our first experience with Minors and Brady's Wroxham and I cannot thank the team enough. They went above and beyond to ensure that both myself and partner felt supported throughout the process and I cannot recommend them enough. A massive thank you to Chris, Abi & Lee who again throughout went above and beyond with their service and communication. Will definitely be recommending Minors and Brady's Wroxham.
1/5
GoogleListed my home with Minors and Brady signing up for a higher fee than competitors due to them promising the best customer service. All my viewings I had to do myself, cancelled viewings blaming our availability despite not even knowing about a viewing, buyers wanting to view house but told cannot facilitate. Worst customer experience I've ever had, salesman who promises the world and delivers nothing!
5/5
GoogleHad A appointment with Steven today ! He was so professional and super friendly definitely preferred dealing with him than previous members of the team! He definitely makes it easier and takes an understanding approach! Such a warm welcome and maintained a great attitude throughout the appointment! An absolute credit to the team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: East of England Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Minors and Brady is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Minors and Brady
Which Minors and Brady office has the most reviews?
Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,375.
Where are the Minors and Brady offices?
The five Minors and Brady offices, by town:
- Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
- Dereham: 9a Market Place, Dereham, NR19 2AW
- Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
- Norwich: 107 Unthank Road, Norwich, NR2 2PE
- Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
