Trusted Agent profile
★★★★★
4,725 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,725 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,006
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Showing 2,289 reviews on Google only. Show every review
5/5
GoogleI had a few viewings with Hannah Graver whom I found to be friendly, professional, personable, and proactive. She let me roam around and examine the properties and was ready for any of my queries. Whilst I didn't have many questions I had no doubt she would have been able to answer them. My overall experience with the team has been great and I look forward to further viewings and hopefully a purchase in the future.
5/5
GoogleHannah Graver from Minors and Brady made our viewing experience great! She was professional, well informed of the property’s details and made the whole process seamless. We would definitely recommend working with Hannah and would like to thank her for helping us get our dream home.
5/5
GoogleWe went for a house viewing yesterday. We were disappointed with the house, but Hannah was brilliant. She arrived early to the property, like ourselves. She gave us a friendly greeting on arrival and was a model professional throughout the viewing. We were very impressed with her approachability and friendliness. Hannah is a credit to your company.
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleHad a viewing a few weeks ago with Steven, he was very polite, professional and happy to answer all of my questions. Thank you!
5/5
GoogleViewed a property today with Alfie Sutton and we couldn’t fault him. Very professional and attentive. Answered all the questions asked. A big thank you to Alfie to hopefully showing us our dream home!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAs much as I was not interested in the property Steven was very informative and helped me to decide what sort of property I would be happy with. 10/10 for customer service
5/5
GoogleStephen was very helpful and detailed in explaining the property. And I would recommend minors and Brady.
5/5
GoogleOut of all the agencies that I had contact with I found them to be the best. If I was to sell a property in the future I would go through them as I found the staff helpful and professional.
5/5
GoogleExcellent, Went for a veiwing on a rental property in Caistor on sea, Steven was very professional, curtious and polite and helpful, explained everything,would highly recommended Thanks again Richard and Claire
5/5
GoogleGet communication by Sam Carpenter, keeping us fully updated and helping with all questions regarding a letting. Very professional and an efficient service.
5/5
GoogleSteven was really great at showing us around the property. He went out of his way to resolve our queries/issues so many thanks Steven!
5/5
GoogleWould definitely recommend, Steve was very clear, covered all basis, exceeded all questions and information and very polite in doing so. Wishing him all the best! Oliver
5/5
GoogleI just want to thank you to our move in progressor, "SAM" he's very kind and considerate. He always keep our conversation updated, replies when we have questions.
5/5
GoogleAlfie was most helpful and did an excellent job of promoting the property I viewed. There was just enough information and questions were answered to my satisfaction.
5/5
GoogleI really like the agency’s hospitality. Especially Steven that I met at one their properties for viewing. He is awesome and very patience.
5/5
GoogleGreat viewing in Gt Plum yesterday with Steven. Very informative and clear on the conditions of letting and look forward to future collaborations.
5/5
GoogleBeen renting since last May. They are always very helpful and professional and willing to give help and advice from their friendly staff, such as Steven who came to do my recent routine inspection.
4/5
GoogleWe was shown around a student apartment today by Steven, he was amazing. Very friendly and clearly understood our needs in a property.
4/5
GoogleIn my quest to secure a befitting accommodation, I interacted with many of letting agents, Minors & Brady is highly professional with the cream of amazing staff perticularly Tyler Eastall. Qudos to you guys.
5/5
GoogleClaire was amazing and super helpful! She kept us updated regularly and was always available to talk if we needed advice! Thanks!
5/5
GoogleProfessional services provided by Samuel. He closely followed up my cases and let me know the progress at all times. It really gave me all pace of mind throughout my property letting out
5/5
GoogleI viewed a property today with Steven and I liked it because he was punctual, I met him at the property 10mins before time, he was very professional and took me through the renting process clearly and I left feeling like I could potentially get the house.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
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Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,370.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
