5/5
Excellent service after offer accepted

Trusted Agent profile
★★★★★
4,719 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,719 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,000
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Showing 2,289 reviews on Google only. Show every review
5/5
Excellent service after offer accepted
5/5
Nagilla was fantastic from the after sales team. She held a long chain together giving us constant updates settling any nerves we had. Couldn’t recommended minors and Brady higher! Great 5 star service
5/5
Nagilla provided solid service as our Aftersales Progressor. Friendly and professional. Always willing to explain the process and answer our questions.
5/5
Jack Denny, Nagilla Santos and the team have been proactive in the sale of my property and very supportive and kind at a very difficult time. Great estate agents
Dear Louise, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Jack, we will be sure to share your kind words with him and his team. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
Exceptional service from daniel emery went above and beyond to help my family achieve our dream move even tho we didnt quite get over the finish line through no fault of minors and brady just change of heart with seller .Also put us in contact with a great mortgage broker who saved the day after we lost our mortgage offer.After lots of stress we did finally succeed so big thanks to Daniel and the team!
Hi Lee, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Daniel, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
4/5
After a lot of miscommunication I had a lovely viewing with Louis. He was super helpful knew lots about the property and made my grandparents travel worth it. Thank you very much to Louis and George.
5/5
Louis has shown us around a number of properties, he has always been on time and respected the properties that he has shown us. He is very friendly and happy to answer any questions that we have.
5/5
Nagilla was amazing from start, to even after we completed. Even when we faced difficulties with our buyers solicitors Nagilla was there for help and advice. Communication was always quick and clear. Highly recommended.
5/5
Used these agents to view a property. We were greeted and shown around by Megan, who was very friendly and helpful. She answered our questions and called us back promptly with additional info from the vendor to help with our decision making.
5/5
Just at the start of our house hunt and Megan has showed us two properties so far. Megan is friendly and professional and we will definitely be happy to do more viewings through Minors & Bradey based on the good service we have experienced.
5/5
Nagilla is such an asset to the after sales team at M&B, she’s made the whole process after having our offer accepted right through to our exchange so easy and straight forward. Thank you for not putting me off ever buying a house again! You’re a star x
5/5
We found these agents good communicators and helpful with the sale of our house. We were clear with them that we wanted a realistic valuation for a reasonably fast sale in the current market, and so with this understanding we did well. They called us every week with an update. The photographs they took of our house were excellent, and the photographer did a great job as she found some brilliant angles to show off the features of the place. After sales care was good; Nagilla communicated well with solicitors and kept us in the picture with what she knew. Overall, we were happy with these agents.
5/5
Excellent service provided by Minors and Brady, Dereham. Professional and efficient from start to finish in securing our new home. Particular thanks to Nagilla for keeping the purchase on track and for her prompt and cheerful response to any questions we had. I would definitely use Minors and Brady again and do not hesitate in recommending them.
5/5
Mia has been really helpful and nothing is too much trouble.
5/5
Louis took us around hill house and was very informative and answered all the questioned we had. Minors and Brady provided a great service from booking the appointment to actual viewing of the property
5/5
Megan was really positive, respectful and professional. She made the experience relaxed and friendly. She was accommodating, patient and kind. Just brilliant! Thank you. Charlotte Halls
5/5
Myself and my partner want to thank those at M&B for their support and hard work in helping us find and secure our first home. We wanted to extend our heartfelt gratitude in particular to Kyle. He has gone above and beyond for us and his guidance and knowledge has been unmatched. Alongside this, the customer service provided has been impeccable. The phone is always answered within two rings, nothing is ever too much of an ask and the communication is top tier. As we all know, buying a home can be incredibly stressful. Rest assured, those at Minors & Brady will alleviate any concerns and make buying your home a positive experience. Thanks again, Kyle!
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
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5/5
Rating only, no written review.
5/5
Great service from Connie and good communication. very happy with everything so far!
5/5
Rosie Turley was really helpful, always quick to respond at any stage in the process - would recommend!
5/5
Matthew Lee has excellent knowledge on the local area and was efficient with answering any questions for a property that my partner and I had shown interest in. Thank you for your help!
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The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.

Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
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Lowestoft has the most, with 2,612 reviews rated 4.9 out of 5, followed by Norwich with 2,366.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.