Trusted Agent profile
★★★★★
4,719 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,719 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,000
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Showing 2,289 reviews on Google only. Show every review
5/5
GoogleFabulous service by the team especially Rosie who deals with all the hard work sorting out between all the solicitor's and myself. She made every thing very clear. Am so happy that it is now all sorted and looking forward to a bottle of wine.
5/5
GoogleYesterday we collected the keys to our first home. We started house hunting in December 2023 and have dealt with several agents in this time. Minors & Brady were by far our favourites. From the first viewing with Ellie, who was professional and friendly to completion with Nagilla who is also very good at her job. We highly recommend Minors & Brady due to their honesty and professionalism. Thank you so much!
5/5
GoogleI am so pleased to have the opportunity thank the Minors &Brady team who were all professional friendly and supportive. A special mention to Rosey Turkey who kept us well informed throughout, had a positive attitude and looked after us all the way through the process. I thoroughly recommend Minors & Brady to anyone thinking about moving house. They will be in good hands.
5/5
GoogleMy experience of Minors & Brady has been absolutely fantastic, thus far. The whole Team have been responsive, knowledgeable and really helpful during the purchasing process. A specific shoutout to Connie, who has dedicated her time to communicating so clearly and promptly between parties - making the whole process that little bit easier! Thank you!
5/5
GoogleRating only, no written review.
5/5
GoogleJames was very professional and answered all our questions quickly and authoritatively, ably assisted by Izzy. A great viewing and very professional.
5/5
GoogleIzzy showed us around a house we wanted to view, and was very helpful and friendly. She was very informative, and overall provided a smooth viewing experience!
5/5
GoogleIzzy showed us around a home and answered any questions we had an gave us useful additional information. Kind, friendly and professional. Connie has helped us through offers on properties and is always a pleasure to talk to on the phone.
5/5
GoogleUpdate regarding my experience at MINORS & Brady and in particular Connie STAFF. Agent conducting the property viewing was great review left. Connie was polite and effective and communicated information clearly so I understood it. Made the experience pleasant not stressful.
5/5
GoogleMagenta was very helpful showing us the property we were viewing. Having provided general feedback, I asked a few supplemental questions so hopefully M & B will get back to me soon. Generally informative without sales pressure so good :-)
5/5
GoogleI was lucky to deal with Sarah Clifton in the negotiation to purchase a new house which was very successful so I can only thank her very much for her skilful, her professional and her friendly personality
5/5
GoogleHad a great experience today with Melanie, thank you for taking your time to show us properties and really listen to what we're looking for. Look forward to viewing more properties with you until we find our perfect home. Thank you
5/5
GoogleI am so impressed with the friendliness of all the staff that I have dealt with so far but the outstanding person as far as I am concerned is Sarah (Clifton), she has been truly amazing and very helpful in our sale. She has given excellent advice. I would definitely recommend your company to anyone. Thank you.
5/5
GoogleDealt with Rosie at the Norwich branch. She was a true superstar going over and beyond to get my transaction completed. Great experience.
5/5
GoogleVery happy with the service provided by Minors and Brady and especially Connie Staff. Unlike other agencies I’ve used in the past that give no information, she kept me up to date every week with how things were progressing and was quick to respond to any queries I had. Would definitely recommend.
5/5
GoogleI have had a really positive experience with Minors and Brady, from a valuation from Liam, to discussions with Matthew and excellent customer service from Connie through dealing with the buyers. I thoroughly recommend using Minors and Brady. What I particularly like is their fast response to questions regarding the sale to emails and follow ups via the telephone. Having dealt with many agents in Norwich, Minors are without doubt the best I have come across.
5/5
GoogleLouis was lovely! Despite me keeping him waiting half an hour he was friendly and enthusiastic. Unfortunately the house wasn’t for me but still a great experience
Hi Nicola, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Louis, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleWe were shown around a property by Louis who was friendly, warm, informative and professional. He was able to answer our questions about the property and very accommodating to us! He even stayed a little longer for us to have a deep look around
Hi Rosie, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Louis, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleThankyou Louis, From Minors and Brady. For coming out at such short notice and out of normal office hours. That flexibility makes such a difference to us working mums. I appreciated your knowledge and professionalism regarding our viewing. Thankyou for taking the time to discuss the property with me and my plans moving forward. Well done.
Hi Jennifer, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Louis, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleNagilla Santos has gone above and beyond to help secure my Mother”s move to be closer to her family. I would highly recommend to use her most professional service and support when buying or selling your home. Her commitment to customer care has been 100% at all times throughout the process and she genuinely does care about her customers.
Hi Julia, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Nagilla, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleKyle and Jack have been amazing with the purchase of our new home, friendly approach to the biggest purchase of your life.
5/5
GoogleNagilla provided an excellent with weekly updates and kept us informed on progress and what was happening throughout the process
1/5
GoogleRating only, no written review.
5/5
GoogleSuperb professional and friendly service.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Lowestoft has the most, with 2,612 reviews rated 4.9 out of 5, followed by Norwich with 2,366.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
