Trusted Agent profile

Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more

4.9

★★★★★ Excellent

4,725 reviews across 5 offices and 4 platforms

Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,725 reviews on four platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

2,290

Reviews on Google

All 5 offices

Facebook logo

4.8 / 5

424

Reviews on Facebook

All 5 offices

Yell logo

3.4 / 5

5

Reviews on Yell

All 5 offices

Trustpilot logo

2,006

Reviews on Trustpilot

Business-wide

Our offices

Minors and Brady's five offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,289 reviews on Google only. Show every review

5/5

Google

Rosie was absolutely fantastic from the second we first spoke. I have never known someone in after sales who is so dedicated to through seeing the sale of a property. She ensured that the entire process was as smooth as possible by providing frequent updates, going above and beyond with chasing all parties and doing everything in her power to get this through quickly. Such a delight to deal with and truly an asset to Minors and Brady! Next house going on the market soon and I wholeheartedly trust her to look after that one too! Thank you so much to the entire team at M&B - fantastic service throughout!! :)

Kayleigh · 5 September 2025 · Minors and Brady Norwich

Agent replied · 9 September 2025

Thank you for your 5-star review, Kayleigh. We're happy to hear how much Rosie’s dedication and persistence meant to you, and that her updates and hard work made the whole process feel smooth. We’re delighted you’d trust her again with your next sale and appreciate your kind words about the whole team.

5/5

Google

Connie Staff - Very friendly and professional. Kept me up to date all the time.

Alex · 4 September 2025 · Minors and Brady Norwich

Agent replied · 9 September 2025

Thank you, Alex. We’re glad you found the service friendly and professional, and that you were kept well updated throughout.

5/5

Google

We had a viewing with Tia to view a house we were really interested in. She was lovely, very helpful and answered any questions we had. Also the planning from the people in the office to arrange our viewing was extremely smooth. At the we haven't gone any further, but are hoping to due to the great experience we have had so far!

Taila · 3 September 2025 · Minors and Brady Wroxham

Agent replied · 9 September 2025

Thank you, Taila. Great to hear Tia made such a positive impression at your viewing and that the office team helped everything run smoothly. We’re glad the experience has been a good one so far and wish you the best with your next steps.

5/5

Google

Rating only, no written review.

Leo · 3 September 2025 · Minors and Brady Wroxham

Agent replied · 9 September 2025

Thank you for your 5-star review Leo!

5/5

Google

Connie dealt with my initial call professionally and kept in touch regularly throughout. I felt happy with every stage of the process, having just moved to sold STC

Steven · 3 September 2025 · Minors and Brady Norwich

Agent replied · 9 September 2025

Thank you, Steven. It’s great to know Connie’s professionalism and regular updates gave you confidence throughout and helped you reach sold STC smoothly!

5/5

Google

Rosie Turley needs a medal for her determination with helping getting our purchase through! She was amazing! There were a couple of scary moments in what should have been a straight forward cash purchase but she worked her magic and resolved it all and we've got the keys today! Whoop whoop. Special mention to Abi at Wroxham too who also went above and beyond. Grateful thanks Karen and Nick Bowers xx

Karen · 2 September 2025 · Minors and Brady Norwich

Agent replied · 9 September 2025

Thanks so much, Karen and Nick. It’s brilliant to hear Rosie’s determination got everything over the line for you, even with the bumps along the way, and great that Abi was there to back things up too. Huge congratulations on getting your keys today!

5/5

Google

When we chose our new home with Minors and Brady, we were naturally unsure of how long the buying process might take. However Rosie our estate agent was amazing at consistently keeping in contact with us as to what was happening and pushing both parties to do what they needed to do. We were over the moon to be in our property within 3 months of accepting offer and I'm sure a lot of that was due to Rosie's hard work and dedication!

Pippa · 2 September 2025 · Minors and Brady Norwich

Agent replied · 9 September 2025

Thank you for your review, Pippa. It's great that Rosie’s dedication and regular communication helped keep everything moving and made it possible for you to be in your new home so quickly.

5/5

Google

Rating only, no written review.

Trudi · 2 September 2025 · Minors and Brady Norwich

Agent replied · 9 September 2025

Thank you for your 5-star review Trudi!

5/5

Google

Recently purchased a property where Minors and Brady were the estate agents All the sale staff I can only remember Mollies name(sorry)were approachable and professional in their jobs and communication was great Connie in the after sales has been superb,all queries dealt with professionally and prompt Thank you for your work so far

Darren · 2 September 2025 · Minors and Brady Norwich

Agent replied · 9 September 2025

Thank you, Darren. We’re glad to hear the sales team made a good impression throughout your purchase and that Connie’s prompt, professional support has been such a help after the sale.

5/5

Google

We have been very happy with Minors and Brady- they have been particularly helpful with letting our property. Sam Sykes- Drinkell and Ellie Stiff have kept us well informed along the way and are always ready to help.

Catherine · 2 September 2025 · Minors and Brady Lowestoft

Agent replied · 23 September 2025

Thanks for your feedbacck, Catherine. We’re pleased to hear Sam and Ellie’s support and regular updates have made the letting process straightforward and helpful for you.

5/5

Google

Emma done a great job showing us round on the 20th August ,answered all our questions which was apparently 😀 …

Reg · 26 August 2025 · Minors and Brady Wroxham

Agent replied · 9 September 2025

Thanks for your review, Reg. We’re pleased Emma was able to answer all your questions and made your viewing a positive experience.

5/5

Google

Myself and Mandy met Emma to view two properties with she an absolute pleasure to deal with helpful knowledgeable proactive and friendly A credit to minors thank you Emma

Karl · 26 August 2025 · Minors and Brady Wroxham

Agent replied · 9 September 2025

Thank you, Karl. It’s great to hear Emma made such a positive impression during your viewings!

5/5

Google

Emma is a lovely sunny smiley person. She was very informative when showing us round the property we viewed and clearly understood our requirements.

Liz · 24 August 2025 · Minors and Brady Wroxham

5/5

Google

Sam was exceedingly helpful in supporting us in getting an issue in our new rental fixed. He was able to put us in touch with someone really quickly who came out the same day and the issue was resolved very quickly. Thank you again for the help!

Holly-Louise · 24 August 2025 · Minors and Brady Lowestoft

Agent replied · 23 September 2025

Thank you, Holly-Louise. We’re glad Sam was able to assist quickly and get the issue in your new rental resolved the same day.

5/5

Google

Thank you Rosie,Brad,Dan,Laura and all the team for a smooth, professional and personal service nothing was too much trouble 😀 Want a professional, caring service? Then look no further throughly recommend, thank you all! 😊

Kim · 22 August 2025 · Minors and Brady Caister-On-Sea

5/5

Google

Rating only, no written review.

Tony · 19 August 2025 · Minors and Brady Wroxham

Agent replied · 9 September 2025

Thank you for your 5-star review Tony, we appreciate it!

5/5

Google

As a first-time buyer, I wasn’t sure what to expect when putting in an offer, but Connie made the process feel much less daunting. From the moment my offer was accepted, they were clear, supportive, and quick to guide me through the first steps. They explained what would happen next in plain language, helped manage communication with the seller, and reassured me whenever I had questions. It really made me feel confident moving forward in what can otherwise be quite an overwhelming process. I’m at the very start of my journey, but I already feel in safe hands. I’d highly recommend Minor' and Brady to anyone taking their first steps into buying a home.

Mel · 18 August 2025 · Minors and Brady Norwich

5/5

Google

Caister Minors and Brady were very professional and easy to communicate with when it came to selling my Great Yarmouth house. Viewings were notified in advance and feedback given in a timely manner. Whilst I dealt with several staff, it … More

David · 9 August 2025 · Minors and Brady Caister-On-Sea

5/5

Google

After a few rocky months, I couldn’t thank mollie ruff enough for her support throughout all of it, by far the only estate agent I’ve come across so far that goes above and beyond for their clients! Mollie made me feel so supported and helped me in so many ways

HannahHarajda · 8 August 2025 · Minors and Brady Norwich

5/5

Google

I purchased a property through Minors and Brady, from the viewing to the after sales, it was a really smooth and easy experience. A very special mention to Anya in aftersales, she kept us updated throughout the whole process and phoned us weekly with our update. Massive thank you Anya!

Harrison · 7 August 2025 · Minors and Brady Dereham

Agent replied · 25 August 2025

Thanks for taking the time to leave a review, Harrison. We’re glad to hear the process felt smooth from start to finish, and it’s great to know you felt well looked after throughout.

5/5

Google

Met with Emma for a viewing today with Minors and Brady very professional and a lovely demeanor. As to were the people in the office making the appointment Well done Emma and minors and Brady. Impressed.

Bradley · 3 August 2025 · Minors and Brady Wroxham

5/5

Google

Callum and the team at dereham has been extremely helpful in getting the process going

Luke · 26 July 2025 · Minors and Brady Dereham

Agent replied · 12 October 2026

Thank you, Luke. We appreciate your feedback and are pleased that Callum and the team at Dereham were able to help get things moving for you.

5/5

Google

Excellent service from Connie Staf. We were very pleased with her efforts and communications. Thank you!

Mahnaz · 26 July 2025 · Minors and Brady Norwich

5/5

Google

Excellent service yesterday with a brilliant result. Well done to Emma who showed us round the property with great knowledge and charm - she couldn't have been more helpful. Chris continued the great work back at your office in Hoveton with speed and efficiency . What a great team!

N · 22 July 2025 · Minors and Brady Wroxham

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Minors and Brady is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Minors and Brady is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2020, 2026.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The British Property Awards

Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.

British Property Awards winners in one year, the group and its branches: 2023.

British Property Awards by year, 2023

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Minors and Brady

Which Minors and Brady office has the most reviews?

Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,370.

Where are the Minors and Brady offices?

The five Minors and Brady offices, by town:

  • Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
  • Dereham: 9a Market Place, Dereham, NR19 2AW
  • Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
  • Norwich: 107 Unthank Road, Norwich, NR2 2PE
  • Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?

Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.

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