Trusted Agent profile
★★★★★
4,714 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,714 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
1,995
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Showing 2,289 reviews on Google only. Show every review
5/5
GoogleIm very dyslexic and bad with technology and new to renting. I called minors and Brady and Beth helped me out from start to finish with everything.
Thank you for sharing your experience Tommy. It is really good to hear that Beth was able to support you through everything, especially with it being your first time renting. We are glad the process felt manageable with her help. Please feel free to reach out if there's anything we can help you with!
5/5
GoogleIt was a pleasure and nice experience with viewing a property with M&B. Particularly, Jamie who was excellent.
Thank you for your feedback Selim. It's great to hear that your viewing experience was a positive one and that Jamie looked after you so well.
5/5
GoogleRating only, no written review.
Thanks Caitlin for leaving us a 5-star review!
1/5
GoogleRating only, no written review.
Hi Jane, we’re sorry to see your rating and would like to understand what went wrong. Your feedback is important to us, and we’re always looking to improve our service. Please feel free to get in contact with us directly to discuss this further.
5/5
GoogleMinors and Brady have been really good reguarding the handling and sale of my mums property.They kept me up to date with everything good or bad and conducted all my viewings for me.Thank you callum for all your help in securing my sale.
Thank you for your feedback Fiona. We’re glad to hear you felt well supported throughout the sale process and that Callum’s help made things easier along the way.
5/5
GoogleCallum L at Minors & Brady was a huge help with the sale of our property and negotiating the purchase of our new home. He worked really hard to get the outcomes we wanted and made a large part of the process much less stressful than I anticipated. I am really grateful for his effort and would absolutely recommend him to friends and family.
Thank you for your feedback. We’re pleased to hear that Callum’s hard work and support helped make your sale and purchase a smoother experience. We appreciate your recommendation!
5/5
GoogleJamie met us at the property and gave us the space to view but was readily available to answer all our questions-what a smashing guy. The agents I spoke to were all very pleasant and helpful-a lovely agency.
Thank you, Tina. We’re glad to hear that Jamie and the team made your viewing experience a positive one and that you felt well looked after throughout.
5/5
GoogleWe viewed a house with Tia who was really lovely. Very friendly and knowledgeable and anything she didn’t know she was happy to find out for us. Made the viewing very enjoyable and easy
Thank you, Ruby. We’re pleased Tia’s friendly and knowledgeable approach made your viewing such an enjoyable experience.
5/5
GoogleTia was wonderful today, honest and professional opinions, wasn’t feeling her best as she’s got a stinking cold, get Well soon and thank you for today
Thank you for your kind feedback Steve. We’re glad Tia’s honesty and professionalism made a great impression, even while she wasn’t feeling her best, we’ll be sure to pass on your well wishes!
5/5
GoogleTia was really pleasant during my viewing at a potential property. Lovely bright young women. Thanks Tia
Thank you for your review. We’re pleased to hear Tia made a great impression during your viewing.
5/5
GoogleAlex was incredibly helpful throughout, going above and beyond for us! The mortgage broker they recommended was also incredibly helpful, so we look forward to progressing this all further
Thank you for your feedback Myah. It's great to hear Alex’s support and our recommended broker made a great impression.
5/5
GoogleWe have just completed our house purchase. The team at Minors are fantastic,especially Julia who gives such a full after service to enable the transaction to complete. They are all very pleasant and ready to share your problems. Great Agents!!!
Thank you for your review Philip. We’re glad Julia and the team helped make your purchase a smooth and positive experience.
5/5
GoogleEmma was very informative helpful and knowledgeable . A very pleasant non rushed viewing experience . Many thanks
Thank you, Andy. We’re glad Emma’s knowledge and approach made your viewing experience so positive.
5/5
GoogleSarah has been amazing throughout our sale process. We have now secured a buyer and have been passed over to the next stage, but throughout she has been very helpful with my many questions, keeping me updated and was very attentive with arranging bookings. She has been the supporting foundation throughout and you will be extremely happy if you are assigned her, as I have been.
5/5
GoogleWe recently sold our property through Minors & Brady, and the whole experience has been fantastic from start to finish. The agent who came to do our valuation had clearly done his research on our home and the local area. He gave us complete confidence that the valuation we received was accurate and reflected the true value of our property. Our photographer was also brilliant! His photos were absolutely stunning and captured our home perfectly. The pictures were so good that I could have bought my own house all over again! After many viewings, we successfully sold our property with the massive help of Lauren, who has been nothing short of amazing. She truly went above and beyond to ensure we were happy with our sale price and kept us informed every step of the way, making the entire selling journey as stress-free as possible. We really felt she was on our side. Lauren has also been a huge help in finding our next home. She seems to understand exactly what we’re looking for and has sent us a number of great properties to consider. What we really appreciate is that she never tries to push anything on us, she genuinely wants to help us find our perfect next home. Speaking with Lauren feels like chatting with a friend even if we’re her hundredth call of the day, she always makes us feel like we’re her first. As someone who works in sales myself, I really value her genuine, caring approach. If you’re thinking of buying or selling a property, look no further than Minors & Brady, and ask for Lauren. You’ll be in the best hands!
Thank you for sharing your experience Daniel. We’re so pleased to hear you had such a positive experience from start to finish and that Lauren’s care and professionalism made the process so smooth for you.
5/5
GoogleIt has been an absolute pleasure to work with Sarah on the sale of the property. I wholeheartedly recomend her and the team at Minors and Brady for both buying and selling. Sarah has been amazing throughout this process.
Thank you, Chris. We’re pleased to hear Sarah’s support made the selling process such a positive experience.
5/5
GoogleMinors & Brady are simply amazing. I have and will have going forward absolutely no hesitation in recommending this company to anyone who either needs to buy or sell their property. From the first conversation I had with Sarah C in the Caister on Sea Office, through to the other staff I have since spoken to during my selling journey with them, I can categorically state that they are all friendly, professional and knowledgeable. Its also such a breath of fresh air these days that one can call the office at any time and they actually answer the phone and help with any query immediately !! Sarah C, you have proven to be patient, friendly, professional at all times, as well as always making yourself available to help and guide us through the process and for that, I am very grateful. You are an asset to the company. Thanks again.
Thank you for your kind words Barbara. We’re very happy to hear Sarah and the team made your selling experience positive and straightforward. We appreciate your recommendation!
5/5
GoogleMy experience with Minors & Brady Estate & Letting Agents was great. Sarah Clifton was very friendly, polite and professional arranging viewings, communication, negotiation, etc.
Thank you for your feedback Kelvin. We’re glad Sarah’s professionalism and friendly approach made your experience a positive one.
5/5
GoogleThanks Emma, professional throughout and very helpful with the viewing
Thank you for your feedback Laura. We’re glad Emma’s professionalism and support made your viewing a positive experience.
5/5
GoogleHighly recommended agents. Sarah has been brilliant with us while purchasing our new home. Very helpful and friendly Thank you for everything
Thank you for your review Nichola. It's great to hear Sarah’s support helped make your home purchase a positive experience.
5/5
GoogleJamie was brilliant when showing us around the property. We had our two young children with us and he really took the pressure of a house viewing with kids. Thanks for the great service.
5/5
GoogleSarah has been extremely helpful and patient with me navigating the process of buying our new home. Thankyou
Thank you for your feedback Kathie! We’re glad to hear Sarah’s support and patience helped make your home-buying experience a positive one.
5/5
GoogleFantastic customer service from Callum and was helpful throughout the sale.
Thank you, Ryan. We appreciate your kind words and are delighted that Callum provided helpful support throughout your sale.
5/5
GoogleM&B are a very efficient, friendly and effective estate agent. From the first evaluation visit to supported viewings they have shown the organisation has an ethical core that drives clear concise and honest communication (as well as environmental stance by planting a tree for every property sold). Callum Lester, who is their property consultant, not only identified with his team the right people to view but also negotiated on our behalf for a good offer. We would recommend them to help you sell your property.
Thank you, David. We appreciate your kind words and are pleased that you found our service efficient, friendly, and ethically driven. It's great to hear that Callum and the team supported you throughout and helped secure a strong offer. Wishing you all the best in your next chapter.
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The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
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Lowestoft has the most, with 2,606 reviews rated 4.9 out of 5, followed by Norwich with 2,360.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
