5/5
GoogleRating only, no written review.
Agent replied · 13 June 2025
Hello, thank you for your review of our team. It is greatly appreciated!
Trusted Agent profile
Verified
Miller Metcalfe estate agents in Bolton and Bury
★★★★★
773 reviews across 3 offices and 3 platforms
Miller Metcalfe has three offices, in Bolton (two offices) and Bury. Together they have 773 reviews on three platforms, rated 4.5 out of 5 overall.
Our offices
Miller Metcalfe's three offices, most reviewed first. Each has its own page.
- Miller Metcalfe Bolton (Burden House)Burden House, 2-10 Bradshawgate, BL1 1DG424 reviews · 288 on Google (4.7)20 in the last 90 days
- Miller Metcalfe Bury9-11 Market Street, BL9 0AH335 reviews · 203 on Google (4.6)29 in the last 90 days
- Miller Metcalfe Bolton (87a Lea Gate)87a Lea Gate, Harwood, BL2 4BQ278 reviews · 146 on Google (4.7)12 in the last 90 days
Reviews on Google
Showing 637 reviews on Google only. Show every review
Google1/5
GoogleAbsolutely impossible to get hold of. Not ideal at all when trying to buy a property on auction that expires in a few hours.
Agent replied · 26 July 2025
Hi Shannon, thank you for taking the time to leave your feedback. We’re really sorry to hear you struggled to get through to us. Due to the high volume of calls, particularly around auction deadlines, our team can sometimes be tied up, but we do respond to all voicemails as quickly as possible. If you ever have difficulty reaching us by phone, you can also contact us via email or live chat, and we’ll be happy to help. We appreciate your comments and will continue working on improving our response times.
5/5
GoogleSamantha from Miller Metcalfe as been brilliant, taken all the stress and anxiety out of selling a property, photo's were brilliant, she is so caring and understanding
Agent replied · 25 April 2025
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleSam has been great, she's made the whole process of putting our house on the market easy and stress free.
Agent replied · 25 May 2025
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleRating only, no written review.
Agent replied · 28 August 2024
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleAbusilute amazing team highly profession smiling caring understand listening perfect will use them again n again n again best service in 20 years I have had with over 25 agents
Agent replied · 28 August 2024
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleReally good communication. Excellent service provided by all the team. I would highly recommend Miller & Metcalfe.
Agent replied · 28 August 2024
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleAll the staff at Miller Metcalfe have been fantastic, really gone above and beyond to get my house on the market and sold after only a few days. I look forward to there support till the sale has gone through and I have purchased my new property.
Agent replied · 28 August 2024
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleRating only, no written review.
Agent replied · 24 March 2026
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleGreat service and valuable advice from Matt. Very friendly and responsive to our questions.. Ist class !
Agent replied · 8 December 2024
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleVery helpful
Agent replied · 28 August 2024
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleGreat service from Amy and the team! Highly recommend
Agent replied · 28 August 2024
Hi Gerard, thank you for your review of our Bury team. It is greatly appreciated!
5/5
GoogleRating only, no written review.
Agent replied · 24 March 2026
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleWonderful Estate Agents, especially Katie Jones, our agent! She’s been so attentive and supportive throughout our renting journey. Would certainly recommend this EA to anyone looking to rent, the quality of the house and urgency to make sure everything is top quality for us, is not taken lightly.
Agent replied · 24 March 2026
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleKay is always on hand if we need her and gets any issues resolved with no fuss. We are very well looked after!
Agent replied · 24 March 2026
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleRating only, no written review.
Agent replied · 24 March 2026
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleRating only, no written review.
Agent replied · 24 March 2026
Hello, thank you for your review of our team. It is greatly appreciated!
4/5
GoogleRating only, no written review.
Agent replied · 24 March 2026
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleAmanda is such a true professional lady . She always tried help me to find property which is best suitable for my requirements. Very cooperative and hardworking personality. I will definitely recommend her .
Agent replied · 24 March 2026
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleGreat valuation visit by Leanne Fogg and swiftly followed up by email. Very professional throughout will not hesitate to use in future.
Agent replied · 9 December 2024
Hello, thank you for your review of our team. It is greatly appreciated!
2/5
GoogleCompared to rhe other estate agent unfortunately I felt she was rushing, she did not ask me many valid questions like rhe other
Agent replied · 25 October 2024
Hi Anita, thank you for taking the time to share your feedback. We’re sorry to hear that you felt your experience didn’t meet your expectations. Leanne, as part of our team, always strives to provide a thorough service, ensuring that … More
5/5
GoogleMy 6 month search for a property, I had interactions with a lot of estate agents and none like Miller Metcalfe… from the lady at the viewing, to the team giving me advice on the phone and Ellie through email. There’s a real genuineness about these guys, which I found rare during my search. Big thank you 😊 …
Agent replied · 25 October 2024
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleHandled it perfectly. No drama and good communication. (Ellie)
Agent replied · 19 June 2024
Hello, thank you for your review of our lettings team. It is greatly appreciated!
5/5
GoogleChloe from Miller Metcalfe Bury was amazing throughout the entire home-buying process. She responded promptly to every email and went above and beyond to ensure everything progressed quickly to meet tight deadlines. I would highly Miller Metcalfe to anyone purchasing a property☺️
Agent replied · 12 April 2025
Hello, thank you for your review of our team. It is greatly appreciated!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Miller Metcalfe branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
- Best in Postcode (1)ESTAS Best in Postcode 2026
ESTAS winners in two years, the group and its branches: 2025, 2026.
ESTAS awards by year, 2025
2025 1 Best in Postcode ESTAS 2025 winners
- Best in Postcode (1)ESTAS Best in Postcode 2025
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
The British Property Awards
Miller Metcalfe and its branches won awards at The British Property Awards in one year, most recently 2025.
British Property Awards winners in one year, the group and its branches: 2025.
British Property Awards by year, 2025
2025 1 Gold and 1 Silver The British Property Awards 2025 winners
- SilverThe British Property Awards 2025: Regional Estate Agent, North West (Manchester)Bury
- Local Gold (1)The British Property Awards 2025
Source: The British Property Awards winners lists, as published, linked by year.
Want Miller Metcalfe to help?
Send Miller Metcalfe a message.
Questions about Miller Metcalfe
Which Miller Metcalfe office has the most reviews?
Bolton (Burden House) has the most, with 424 reviews rated 4.4 out of 5, followed by Bury with 335.
Where are the Miller Metcalfe offices?
The three Miller Metcalfe offices, by town:
- Bolton (87a Lea Gate): 87a Lea Gate, Harwood, Bolton, BL2 4BQ
- Bolton (Burden House): Burden House, 2-10 Bradshawgate, Bolton, BL1 1DG
- Bury: 9-11 Market Street, Bury, BL9 0AH
Has Miller Metcalfe won any awards?
Yes. In The Trusted Agent 2026 awards, Bolton won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Best in Postcode award. The group and its branches have also won 3 other industry awards since 2025.
