5/5
GoogleVery proactive and professional in meeting customers’ needs.
Agent replied · 15 May 2026
Hello, thank you for your review of our team. It is greatly appreciated!
Trusted Agent profile
Verified
Miller Metcalfe estate agents in Bolton and Bury
★★★★★
773 reviews across 3 offices and 3 platforms
Miller Metcalfe has three offices, in Bolton (two offices) and Bury. Together they have 773 reviews on three platforms, rated 4.5 out of 5 overall.
Our offices
Miller Metcalfe's three offices, most reviewed first. Each has its own page.
- Miller Metcalfe Bolton (Burden House)Burden House, 2-10 Bradshawgate, BL1 1DG424 reviews · 288 on Google (4.7)20 in the last 90 days
- Miller Metcalfe Bury9-11 Market Street, BL9 0AH335 reviews · 203 on Google (4.6)29 in the last 90 days
- Miller Metcalfe Bolton (87a Lea Gate)87a Lea Gate, Harwood, BL2 4BQ278 reviews · 146 on Google (4.7)12 in the last 90 days
Reviews on Google
Showing 637 reviews on Google only. Show every review
Google1/5
GoogleDoesn’t even deserve one star, offer accepted, proof of funds and mortgage in principle sent over, they carried on doing viewings and rang me and tried to get me in a bidding war, avoid them at all costs, bad practice by an estate agent
5/5
GoogleI have used Miller Metcalfe twice. They are so professional and efficient, honest and reliable. They keep you updated on everything. Each and every member of staff I have spoken to are so knowledgeable, polite, good to speak with and nothing is too much trouble for them. They definitely go above and beyond giving help and advice. I can't thank them enough. I definitely recommend them to anyone.
Agent replied · 22 October 2024
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleExcellent service. Professional, friendly and quick to chase things up.
Agent replied · 9 September 2025
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GooglePunctual appointment, very professional inspired confidence . Explained about prices in my location. Didn't feel pressured A pleasant experience
Agent replied · 9 September 2025
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleThanks to Katie Critchley (bolton town centre branch), exceptional member of staff who went above and beyond and made us feel at ease. I cannot thank her enough for all the hard work and patience and thanks to the team for the smooth service on the day😊 …
Agent replied · 9 September 2025
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleReally good experience - I was updated regularly and Amanda birkshaw and all the team worked so hard! Thank you so much 😊 …
Agent replied · 9 October 2025
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleWe have recently sold our home with Miller Metcalfe, Bury & they were exceptional throughout the whole process. They took away any stresses & concerns we had & helped with every step of the way. Always friendly & approachable, nothing was too much trouble for them. Would highly recommend!
Agent replied · 27 October 2025
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleVery helpful and friendly staff. Would highly recommend
Agent replied · 24 August 2025
Hello, thank you for your review of our team. It is greatly appreciated!
1/5
GoogleShocking practice from this estate agent. Accept offers in writing, have proof of funds, say they wont do more viewings. Then go on to do more viewings and accept other offers and try to create bidding wars! Totally unethical practice!
5/5
GoogleRating only, no written review.
Agent replied · 10 August 2025
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleRating only, no written review.
Agent replied · 15 May 2026
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleRating only, no written review.
Agent replied · 15 May 2026
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleI am selling my mums house and the service and treatment by Miller Metcalfe, Samantha in particular, as she is dealing with the sale, has been exceptional and she has made the process so easy for me, she has gone through everything on details and is always on hand if I need to speak to her
Agent replied · 15 May 2026
Hello, thank you for your review of our team. It is greatly appreciated!
4/5
GoogleI recently had a valuation by Sam and was very happy with the service and I would recommend her. Great communication and very friendly, helpful and approachable.
Agent replied · 15 May 2026
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleSam was excellent!
Agent replied · 15 May 2026
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleSam came to give us a valuation of my mums house. She was very understanding and considerate. She was informative and reassuring and helped us every step of the way
Agent replied · 15 May 2026
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleRating only, no written review.
Agent replied · 28 August 2024
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleSpot on what we needed. No telling me just what I wanted to hear. Nice chilled vibes and look forward to work with them again soon.
Agent replied · 24 March 2026
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleVery supportive throughout the process of getting my house. I will definitely recommend friends.
Agent replied · 9 September 2025
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2025
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2025
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleOutstanding service , outstanding staff. Highly recommend miller Metcalf in bury . Chloe, Abbi , Rox and the team you have been brilliant!!! Thank you Dean
Agent replied · 13 June 2025
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleFinally decided to put my house up for sale after living here over many years. Contacted Miller Metcalfe Harwood for a valuation, Sam was very helpful with both information provided and making the arrangements to put my house on the market. Thank you
Agent replied · 13 June 2025
Hello, thank you for your review of our team. It is greatly appreciated!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Miller Metcalfe branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
- Best in Postcode (1)ESTAS Best in Postcode 2026
ESTAS winners in two years, the group and its branches: 2025, 2026.
ESTAS awards by year, 2025
2025 1 Best in Postcode ESTAS 2025 winners
- Best in Postcode (1)ESTAS Best in Postcode 2025
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
The British Property Awards
Miller Metcalfe and its branches won awards at The British Property Awards in one year, most recently 2025.
British Property Awards winners in one year, the group and its branches: 2025.
British Property Awards by year, 2025
2025 1 Gold and 1 Silver The British Property Awards 2025 winners
- SilverThe British Property Awards 2025: Regional Estate Agent, North West (Manchester)Bury
- Local Gold (1)The British Property Awards 2025
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Miller Metcalfe
Which Miller Metcalfe office has the most reviews?
Bolton (Burden House) has the most, with 424 reviews rated 4.4 out of 5, followed by Bury with 335.
Where are the Miller Metcalfe offices?
The three Miller Metcalfe offices, by town:
- Bolton (87a Lea Gate): 87a Lea Gate, Harwood, Bolton, BL2 4BQ
- Bolton (Burden House): Burden House, 2-10 Bradshawgate, Bolton, BL1 1DG
- Bury: 9-11 Market Street, Bury, BL9 0AH
Has Miller Metcalfe won any awards?
Yes. In The Trusted Agent 2026 awards, Bolton won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Best in Postcode award. The group and its branches have also won 3 other industry awards since 2025.
