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Miller Metcalfe estate agents in Bolton and Bury

4.5

★★★★★ Excellent

769 reviews across 3 offices and 3 platforms

Miller Metcalfe has three offices, in Bolton (two offices) and Bury. Together they have 769 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.7 / 5

633

Reviews on Google

All 3 offices

Yell logo

3.0 / 5

2

Reviews on Yell

All 3 offices

Trustpilot logo

134

Reviews on Trustpilot

Business-wide

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Our offices

Miller Metcalfe's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

Miller Metcalfe branches are among the ESTAS 2026 winners.

ESTAS 2026: 1 Best in Postcode across one branch.

  • Best in PostcodeESTAS Best in Postcode 2026: BL9, SalesBury

ESTAS winners in two years, the group and its branches: 2026, 2025.

ESTAS awards by year, 2025

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

The British Property Awards

Miller Metcalfe and its branches won awards at The British Property Awards in one year, most recently 2025.

British Property Awards winners in one year, the group and its branches: 2025.

British Property Awards by year, 2025

Source: The British Property Awards winners lists, as published, linked by year.

Reviews on Google

Showing 633 reviews on Google only. Show every review

5/5

Google

Very happy with the team at the Harwood branch. Sam in particular was very professional and very helpful. Would recommend 100%

Paul · 16 December 2025 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 13 January 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Great initial impression from my interactions with Sam at Miller Metcalfe in Bradshaw. My mum’s house sale has some complexities but these are all being smoothed over by the team. We feel supported and in safe hands. Well managed hand off to conveyancers as well.

Paul · 14 December 2025 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 13 January 2026

Hello, thank you for your review of our team. It is greatly appreciated!

4/5

Google

Good service, all done promptly and efficiently with good communication.

Stephen · 14 December 2025 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 13 January 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Chelsea at the Harwood office is an exceptional estate agent She was knowable informative and very easy to communicate with Chelsea ensured the best outcome from our house sale Five star rating thank you Chelsea at miller Metcalf

Eileen · 14 December 2025 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 13 January 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Very helpful and professional

Craig · 14 December 2025 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 13 January 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

I recently used Miller Metcalfe for two house sales and they provided an excellent service from start to finish. They were consistently professional, thorough and efficient. It was a please to have such a quality team taking care of matters. Bravo to you all and specific thanks to Alice Picton, and Katie Critchley for your excellent work.

Wiggy · 10 December 2025 · Miller Metcalfe Bolton (Burden House)

Agent replied · 12 December 2025

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Alice made our purchase experience very transparent and smooth. She was with us all the way and made each step so seamless. Her effort made the progress of the purchase rolling and gave us with no doubt that the property process will be completed in no time. She was resourceful, always available, patient, calm and of the most, very responsive. Alice really made the purchase with Miller Metcalfe a success and a stressfree one. We would be glad to purchase another property with Miller Metcalfe or highly recommend to a family or friend. Thanks for your support Alice. Regards.

Chukwuemeka · 10 December 2025 · Miller Metcalfe Bolton (Burden House)

Agent replied · 12 December 2025

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Just bought our first property and couldn’t ask for a better agency, Miller Metcalfe has been super efficient throughout the whole process. A special thanks to Alice ! We couldn’t do it without you♥️ she has helped us along the way, through all the challenges and made it happen. Even on the days she was off , she was always responding and trying to help us get the house on time. Super grateful. So glad that she was the one on our journey ☺️

Laura · 10 December 2025 · Miller Metcalfe Bolton (Burden House)

Agent replied · 12 December 2025

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

What an amazing, diligent and transparent company to deal with. From the start, marketing was key and concentrated which meant that it kept the price competitive. Within a week or two I had offers and accepted one. Unfortunately my potential buyers buyer dropped out a few weeks later. I still had another very interested buyer who was happy to take on the sale, they had been kept in the loop should anything unforeseen crop up. The Bolton team, Katie, Amanda and Shakira were very keen, diligent and knowledgeable. They provided updates almost day by day. The office phone was always answered in seconds and any messages immediately passed on and responded to quickly. They listened to my needs as I wasn’t living locally and this was a probate sale. They made the whole experience less stressful and I would recommend Miller Metcalfe’s service for anyone wishing to sell their property. Thank you all for making the whole process from start to finish as smooth as possible.

G · 10 December 2025 · Miller Metcalfe Bolton (Burden House)

Agent replied · 12 December 2025

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Katie was especially very helpful within the whole process of the move. From updates and information I may need before moving in. When the firm say they will call at a specific time they will, same via email. Extremely helpful and satisfied all of my requirements and needs. Very good service

Jameel · 9 December 2025 · Miller Metcalfe Bolton (Burden House)

Agent replied · 12 December 2025

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Amanda at this estate agent was great after the first buyer pulled out for no reason, she pulled out all the stops to get the sale through with the new buyer on time within a few weeks chasing all sides through to the completion.

Satish · 6 December 2025 · Miller Metcalfe Bolton (Burden House)

Agent replied · 12 December 2025

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

I met with dean today to evaluate my grandmas property. He was there on time and very friendly. He explained everything to me and his customer service was fantastic. We have now decided to go with miller metcalfe to sell the property.

Lucy · 21 November 2025 · Miller Metcalfe Bolton (Burden House)

Agent replied · 12 December 2025

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

The property I was selling for my sister was anything but straightforward, Alice Picton went above and beyond with her help and advice and was lovely to deal with. Would highly recommend.

Susan · 14 November 2025 · Miller Metcalfe Bolton (Burden House)

Agent replied · 12 December 2025

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

I found the Miller Metcalfe team to be very helpful and proactive in helping me find a property, and guided me through the process afterwards.

Colleen · 14 November 2025 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 13 January 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Extremely helpful from My first viewing to collecting the keys. Highly recommend

Dan · 14 November 2025 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 13 January 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Rating only, no written review.

Muhammad · 11 November 2025 · Miller Metcalfe Bolton (Burden House)

Agent replied · 12 November 2025

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Absolutely fantastic service. As first time buyers we had absolutely no idea on buying our first property and miller Metcalfe made it completely effortless and kept us updated each step of the way. We cannot especially thank Katie for her patience’s with us being clueless and her incredible knowledge. Would advise anyone to use them. Thanks again Tom & becks

Thomas · 10 November 2025 · Miller Metcalfe Bolton (Burden House)

Agent replied · 12 November 2025

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Amazing customer service! As a first time buyer I had no idea what I was doing. Myself and my partner dealt with a lovely lady called Katie who was amazing throughout the whole process. Her knowledge, reassurance and communication skills were outstanding. Nothing was too much to ask! Any issues or questions we had she acted on straight away. I would 100% recommend buying a property with Miller Metcalfe. We have now settled into our new home and we couldn’t thank Katie and the team at Miller Metcalfe enough.

Becky · 10 November 2025 · Miller Metcalfe Bolton (Burden House)

Agent replied · 12 November 2025

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Fantastic service friendly quick and professional

Laura · 5 November 2025 · Miller Metcalfe Bolton (Burden House)

Agent replied · 12 November 2025

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

All the staff at the Harwood branch were really helpful. Mandy & Chelsea were great in arranging all the viewings and keeping us up to date with everything and agreeing the sale of our property.

Darren · 15 October 2025 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 13 January 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Rating only, no written review.

Niamh · 15 October 2025 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 13 January 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Great service from the team so far. I’ve been in contact with Matt who’s been really helpful and efficient with getting my house on the market for me.

Louise · 13 October 2025 · Miller Metcalfe Bolton (Burden House)

Agent replied · 12 November 2025

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

I can’t rate the Bolton team enough, especially Shakira. We were buying our first home and didn’t really know what to do or what to expect. Shakira and the team were always easy to get in touch with, really helpful and reassuring, always replied to our emails. They couldn’t do enough to help us, even talking us through things our solicitor should really have been explaining. Buying a house in the UK is a stressful experience, but having such good communication from the agent was so helpful.

Kirsty · 10 October 2025 · Miller Metcalfe Bolton (Burden House)

Agent replied · 9 October 2025

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

I would like to say a massive thank you to Katie Critchley. The service i’ve had from Katie has been absolutely outstanding. I cannot thank her enough for all her support and guidance throughout this stressful process. There has been multiple occasions where Katie has gone above and beyond to help me and explain things to me as i was clueless with some matters. She genuinely does go the extra mile and has always been professional. I’m glad i had someone like her deal with me and she is a credit to the team at Miller Metcalfe.

Asad · 10 October 2025 · Miller Metcalfe Bolton (Burden House)

Agent replied · 9 October 2025

Hello, thank you for your review of our team. It is greatly appreciated!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Miller Metcalfe

Which Miller Metcalfe office has the most reviews?

Bolton (Burden House) has the most, with 420 reviews rated 4.4 out of 5, followed by Bury with 335.

Where are the Miller Metcalfe offices?

The three Miller Metcalfe offices, by town:

Has Miller Metcalfe won any awards?

Yes. In The Trusted Agent 2026 awards, Bolton won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Best in Postcode award. The group and its branches have also won 3 other industry awards since 2025.

Reviews may appear on more than one platform.

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