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★★★★★
769 reviews across 3 offices and 3 platforms
Miller Metcalfe has three offices, in Bolton (two offices) and Bury. Together they have 769 reviews on three platforms, rated 4.5 out of 5 overall.
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Miller Metcalfe's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 633 reviews on Google only. Show every review
5/5
GoogleThe team at Miller Metcalfe have been kind and patient throughout the business of house buying, thanks to all the team. Gordon & Madeleine Davies
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5/5
GoogleExcellent service. Very professional and fabulous communication. Aimee, Kay and Katie have been amazing throughout the process. Thanks to everyone for fantastic service.
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5/5
GoogleAmazing experience with miller metcalfe couldn't be any more happier. Katie Jones was amazing and available to speak me through anything I was having trouble with couldn't have asked for a better experience
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5/5
GoogleAmy was delightful, explained the selling process well. Extremely polite and considerate, she’s an asset to Miller Metcalfe!
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4/5
GoogleService is great . Aimee and Katie were professional. They handled the rental procedures smoothly . Highly recommended.
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3/5
GoogleIt was a good start but as time went on I felt it went off the boil. Lots of time wasters coming to view with no intention of buying, communication from Roxy and Thomason was great, as this lengthy period went on I emailed to take it off the market, this never happened, eventually a buyer was found and again a lengthy process of silence, we’d given up if I’m honest, then received a call to ask us to be out in one week, when I said this was impossible they asked Why? I then agreed personally with the buyers a reasonable date to vacate and complete. I did a lot of the negotiation myself. I do repeat though that Roxy & Thomason are a credit to your business
Hi Philip, thank you for your feedback, we really appreciate you taking the time to share your experience. It’s great to hear that Roxy and Thomason supported you well and made a positive impression. We’re sorry to hear that things felt inconsistent as your sale progressed, particularly around communication and the handling of your request to take the property off the market. We understand how frustrating that must have been and this isn’t the level of service we aim to provide. We’re pleased a buyer was ultimately found and that a completion date could be agreed that worked for you. Your feedback has been shared with the team so we can improve moving forward. Thank you again, and we wish you all the best for the future.
5/5
GoogleFirst class service from start to conclusion from both the valuation team and the sales service. Chelsea has kept me completely up to date with appointments and feedback from the viewings. I would be very happy to recommend the Miller Metcalfe team to future sellers.
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3/5
GoogleThe service was excellent but they can’t keep your information safe, anyone can ask them about the information of sale and purchase.
Hi Rizwan, thank you for your feedback, we’re really pleased to hear you found the service excellent. We’re very concerned to read your comments regarding the handling of information, as protecting our clients’ data is something we take extremely seriously. We have strict procedures in place to ensure confidentiality at all times. We’d appreciate the opportunity to look into this further, so please contact us directly with more details and we can investigate this for you.
5/5
GoogleAbsolutely amazing from start to finish Katie Jones was so nice and very professional in helping me get my rental property…Thanks again Katie you’re a star
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4/5
GoogleKatie was very helpful whilst I was going through the process of renting and always got back to me as quick as possible. Thankyou.
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5/5
GoogleI had a really positive experience with Miller Metcalfe Estate Agent Bolton, Katie Jones as an estate agent negotiator between myself and my landlord. From the very beginning, Katie was professional, approachable, and highly responsive. She took the time to understand my concerns and communicated everything clearly, which made the whole process far less stressful than I had expected. Thanks to Katie’s efforts, we were able to reach an agreement that I felt comfortable with, and the entire process was handled smoothly and efficiently. I would highly recommend her to anyone needing a reliable and skilled agent negotiator. Hassan Aroyehun
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5/5
GoogleI would like to say a huge thank you to the team at Miller Metcalf. Everyone was so professional and no matter who picked up the phone, they knew all the details about my property. I was always able to get through to someone straight away and my house sold in a matter of weeks. Thanks to the Miller Metcalf team, I would 100% recommend them!
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5/5
GoogleMy experience with Miller Metcalfe Estate Agents Bolton was a very awesome one of the team were respectful, patient, understanding and greatly professional. The responses were true to words and helpful. I'm happy to recommend them continuously, and keep up the good work
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5/5
GoogleChelsea is a fantastic Sales Rep. Very active, organise, fluent communication and always ready to help. I recommend her.
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5/5
GoogleUpdated regular, kept us informed very professional great service.
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5/5
GoogleI recently completed the purchase of a house with miller metcalfe harwood and the communication and service was excellent.
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5/5
GoogleMatt provided a fantastic service, thank you. I can highly recommend Miller Metcalfe in the valuation of your home.
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5/5
GoogleMathew Very helpful and informative , friendly and relaxed.
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4/5
GoogleRating only, no written review.
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5/5
GoogleSelling my property and Chelsea has been absolutely brilliant, keeping me constantly updated with every viewing, and feedback from the potential buyers. I cannot recommend Miller Metcalfe enough, especially Chelsea 5*****
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5/5
GoogleGreat experience working with Katie and Miller estate agents. The service was professional and efficient from start to finish, highly recommend using this estate agent
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5/5
GoogleRating only, no written review.
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5/5
GoogleRating only, no written review.
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleKatie was absolutely amazing throughout the whole process. She was kind, polite, positive and always incredibly helpful. She was very quick to respond to phone calls and emails, which made such a difference during what can be a stressful time. We had quite a few issues during the move, but Katie was very hands-on and supportive throughout. I always felt like she was on my side and genuinely had my best interests at heart, which meant a lot. I also had brief dealings with Shakira and Amanda, who both seemed lovely and just as helpful. Thank you all for making a difficult process much easier.
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A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bolton (Burden House) has the most, with 420 reviews rated 4.4 out of 5, followed by Bury with 335.
The three Miller Metcalfe offices, by town:
Yes. In The Trusted Agent 2026 awards: Miller Metcalfe, Bolton won Trusted Agent.
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