5/5
GoogleGreat service from Bev and her colleagues from initial enquiries about a property through to purchase and completion. Friendly, professional service and they made the process simple.Would not hesitate to use them again.
Trusted Agent profile
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Miller Metcalfe estate agents in Bolton and Bury
★★★★★
769 reviews across 3 offices and 3 platforms
Miller Metcalfe has three offices, in Bolton (two offices) and Bury. Together they have 769 reviews on three platforms, rated 4.5 out of 5 overall.
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Our offices
Miller Metcalfe's three offices, most reviewed first. Each has its own page.
- Miller Metcalfe Bolton (Burden House)Burden House, 2-10 Bradshawgate, BL1 1DG420 reviews · 284 on Google (4.7)16 in the last 90 days
- Miller Metcalfe Bury9-11 Market Street, BL9 0AH335 reviews · 203 on Google (4.6)29 in the last 90 days
- Miller Metcalfe Bolton (87a Lea Gate)87a Lea Gate, Harwood, BL2 4BQ278 reviews · 146 on Google (4.7)12 in the last 90 days
Awards
The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews on Google
Showing 633 reviews on Google only. Show every review
Google5/5
GoogleMyself and my husband have recently let a property from MillerMetCalfe and they have been amazing! Amy the lettings manager is so helpful and nothing is ever too much trouble! Always polite and professional and above all honest! I would 100% reccomend!
Agent replied · 28 August 2024
Hi Felicity, thank you for your review of our Bury branch. We wish you all the best in the future :)
1/5
GoogleEverybody knows moving house is stressful, and thanks to Miller Metcalf it was 10 times more stressful than it needed to be. They lied to us about their policy about picking up the keys, and other things. Emotionally, it was easily the worst experience I’ve ever had with an estate agent and would avoid like the plague.
Agent replied · 28 August 2024
Dear Becca, We are sorry you feel like this and had a negative experience. … More
5/5
GoogleBought a house off Miller metcalfe. Karen was the one who dealt with our case. I couldn't of asked for better she was absolutely brilliant on the ball with everything and always had our best interest. Worth 5 stars !
Agent replied · 28 August 2024
Hi Jemma, thank you for your review of our Bury branch. We wish you all the best in the future :)
5/5
GoogleKaren and the staff at Miller Metcalfe were fabulous throughout our sale and purchase process. They kept us well informed and went above and beyond for us. We’re now happy and settled in our new home!
Agent replied · 28 August 2024
Hi Kate, thank you for your review of our Bury branch. We wish you all the best in the future :)
1/5
GoogleRating only, no written review.
5/5
GoogleExcellent professional service at all times
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleVery professional approach throughout the whole process. Made our lives a lot easier.
1/5
GoogleI made a call for a genral enquirey for full lettings landlord deal around the worsley leigh rd highliting a current concern was told nothin t do with head office.
5/5
GoogleYvonne at the Horwich Branch is friendly, very helpful and has been excellent with her communication throughout, at a particularly difficult time for me.. Thanks.
5/5
Googlefirst time house buyer, service was great from start to finish, Kelly kept me updated with everything i needed to do, a stress free estate agent.
5/5
GoogleVery professional service. Callum and Jason were great and kept us up to date every step of the way. Would not hesitate to recommend to anybody based on my experience.
1/5
GoogleIf I could rate zero stars i would. Appallingly experience from start to finish with the Worsley Branch (lettings) No communication unless it is in their interest and a maintenance depart that are as much use as a chocolate fireguard. I certainly wont recommend or use them again.
1/5
Googleworst estate agents I have ever had the misfortune of dealing with - there was no communication and we had to contact every step of the way. They were unaware of fees involved and continually referred to someone else. Could never get a straight answer...... awful avoid if possible!
5/5
GoogleHighly recommended. Our lovely agent Saffron was always in touch with me to keep me updated. She was always nice and polite. It was pleasure to deal with her. Thanks again for all your help!
5/5
GoogleI have dealt with Saffron at Miller Metcalfe in Horwich and she has been an absolute star from the start. She has been super helpful and I really appreciate the time and effort she has taken to help me with the process. Thank you again Saffron, I would definitely recommend.
1/5
GoogleVery poor customer service. House valuation was way too high, completely off. No initiatives to make things move on with the sale (except the last few weeks when notice period started because we ended contract). Not kept in the loop: no …
5/5
GoogleThank you so much for helping us to secure our dream house. What a great team you have, all committed to help and went above and beyond for us. …
1/5
GoogleI have to agree with Jue Cas review. What a huge mistake I made instructing this branch. Initial visit with Leanne, …
5/5
GoogleBased on our recent experience, selling through this branch of Miller Metcalfe, my sister and I have been extremely pleased with both the service and professionalism of everyone involved, including the legal team assigned to our sale. …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Miller Metcalfe
Which Miller Metcalfe office has the most reviews?
Bolton (Burden House) has the most, with 420 reviews rated 4.4 out of 5, followed by Bury with 335.
Where are the Miller Metcalfe offices?
The three Miller Metcalfe offices, by town:
- Bolton (87a Lea Gate): 87a Lea Gate, Harwood, Bolton, BL2 4BQ
- Bolton (Burden House): Burden House, 2-10 Bradshawgate, Bolton, BL1 1DG
- Bury: 9-11 Market Street, Bury, BL9 0AH
Has Miller Metcalfe won any awards?
Yes. In The Trusted Agent 2026 awards: Miller Metcalfe, Bolton won Trusted Agent.
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Send Miller Metcalfe a message.
