5/5
GoogleFantastic service throughout. From discussing putting house on market through to completion of sale. Eloise has been our main contact and she has been so approachable with regular communication. Thank you!
Trusted Agent profile
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Miller Metcalfe estate agents in Bolton and Bury
★★★★★
769 reviews across 3 offices and 3 platforms
Miller Metcalfe has three offices, in Bolton (two offices) and Bury. Together they have 769 reviews on three platforms, rated 4.5 out of 5 overall.
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Our offices
Miller Metcalfe's three offices, most reviewed first. Each has its own page.
- Miller Metcalfe Bolton (Burden House)Burden House, 2-10 Bradshawgate, BL1 1DG420 reviews · 284 on Google (4.7)16 in the last 90 days
- Miller Metcalfe Bury9-11 Market Street, BL9 0AH335 reviews · 203 on Google (4.6)29 in the last 90 days
- Miller Metcalfe Bolton (87a Lea Gate)87a Lea Gate, Harwood, BL2 4BQ278 reviews · 146 on Google (4.7)12 in the last 90 days
Awards
The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Miller Metcalfe branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
- Best in PostcodeESTAS Best in Postcode 2026: BL9, SalesBury
ESTAS winners in two years, the group and its branches: 2026, 2025.
ESTAS awards by year, 2025
2025 1 Best in Postcode ESTAS 2025 winners
- Best in PostcodeESTAS Best in Postcode 2025: BL1, Lettings (Tenants)Bolton (Burden House)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
The British Property Awards
Miller Metcalfe and its branches won awards at The British Property Awards in one year, most recently 2025.
British Property Awards winners in one year, the group and its branches: 2025.
British Property Awards by year, 2025
2025 1 Gold and 1 Silver The British Property Awards 2025 winners
- GoldThe British Property Awards 2025: Estate Agent in BuryBury
- SilverThe British Property Awards 2025: Regional Estate Agent, North West (Manchester)Bury
Source: The British Property Awards winners lists, as published, linked by year.
Reviews on Google
Showing 633 reviews on Google only. Show every review
Google5/5
GoogleWe have dealt with Ruth Bates (as a buyer of two properties through Miller Metcalfe) who has been excellent. Proactive, professional and a breath of fresh air to deal with. Ruth, Francesca and the team keep sales moving. They work incredibly hard and are strong on customer service
5/5
GoogleJust finished the sale of my house with Miller Metcalfe. Took a long time due to the lockdown interference. But when things moved again the staff kept persuing the sale, and making sure the solicitors were on task. I thoroughly recommend …
Agent replied · 16 June 2024
Hello Roger, thank you for your review of our Harwood branch! :)
5/5
GoogleI've had opportunity to deal with Miller and Metcalfe and have used their services for both buying and selling 2 homes in the last 7 years so I can speak from experience and from both sides of the table. …
Agent replied · 16 June 2024
Hi Heath! Thank you so much for your lovely review of our Harwood branch! We wish you all the best in the future :)
5/5
GoogleI would just like to say a huge thank you to Miller Metcalfe for all their hard work over the past several months. We sold our house through them and also bought through them too. A pleasure to deal with and always go that extra mile. …
Agent replied · 16 June 2024
Hello Danny, thank you for your review! We wish you all the best in the future :)
5/5
GoogleI recently purchased a property which was listed by Miller Metcalfe, Bury. The team were extremely professional and helpful throughout the whole process. Whenever I had any questions or queries, they were always on hand to offer support and …
Agent replied · 28 August 2024
Hi Matthew, thank you for your lovely review of our Bury branch! We wish you all the best in your new home :)
5/5
GoogleI had an excellent experience with Miller Metcalfe Bury when buying my current house. They were very professional and nothing was ever too much trouble. It was quick and easy, that’s what you need when buying a house. Would highly recommend 😊 …
Agent replied · 28 August 2024
Hi Charlotte, thank you for your lovely review! We wish you all the best in your new home :)
5/5
GoogleFantastic service from the Bury team at Miller Metcalfe. Amy sold my house the first day it went on the market and Shakira helped to orchestrate my sale and the purchase of my onward property which both went through within the expected time …
Agent replied · 28 August 2024
Hi Astral, thank you for your review. Wonderful to hear that your house sold the first day it went on the market! … More
5/5
GoogleI was really very happy with Miller Metcalfe in the sale of my house. The communication was excellent all the way through the process. Very polite helpful experienced staff , did their best to make the sale go smoothly and avoid time …
Agent replied · 28 August 2024
Hi Maria, thank you for your review of our Bury branch, we wish you all the best in the future!
5/5
GoogleAbsolutely fantastic! Can't thank Katie and Nicola (MM Westhoughton) enough for all their help and support during the sale of my property. If I ever move again I wouldn't hesitate to use them again. Best Estate Agent in the area by far!
5/5
GoogleExcellent service. Highly recommended
Agent replied · 22 May 2026
Hi Jonathan, thank you for your review of our Bury branch. We wish you all the best in the future :)
5/5
GoogleProfessional and friendly staff, and managed to sell my house in one week! Very happy!
Agent replied · 11 January 2025
Hi Rosie, we are so glad you had a great experience with our team. We wish you all the best in the future!
5/5
GoogleDeal with this beach for rentals and can happily recommend. They are professional and make the process hassle free. I dealt with Nick
Agent replied · 28 August 2024
Hi Ammar, thank you for your lovely review about our Bury branch. We are very happy you had a great experience with our team and wish you all the best in the future. :)
5/5
GoogleVery professional and efficient service. Many thanks to Amy and the team at Miller Metcalfe Bury. Highly recommend and would not hesitate to use them again.
Agent replied · 28 August 2024
Hi Catherine, thank you for your review of our Bury branch, we wish you all the best in the future!
5/5
GoogleWould highly recommend Miller Metcalfe, especially the Bury branch. They did what they could to ensure that what can be a stressful process went smoothly. They also went over and above arranging a weekend slot to visit the house I had purchased to measure up at short notice.
Agent replied · 28 August 2024
Hi Daniel, thank you for your review, we wish you all the best in the future!
5/5
GoogleI sold my house in Bury, December 2019. Miller Metcalfe are very professional and efficient agents. They managed to find a buyer within a few month and helped manage the sale as we were based in London. If you are looking for a reliable agent, who will keep you informed every step of the way use Miller Metcalfe Bury. Thank You.
Agent replied · 28 August 2024
Hello Sophia, thank you for your lovely review! We wish you all the best in the future :)
5/5
GoogleThe team at Miller Metcalfe have been fab. Karen and Shakira are the two we dealt with mainly and they were both so friendly and informative. They kept us in the loop throughout the whole process and made everything run as smooth as it could have. 10/10 for customer service and honesty, I’d definitely use them again. Thanks guys!
Agent replied · 28 August 2024
Hi Jo, thank you for your amazing review of our Bury branch! We wish you all the best in the future :)
5/5
GoogleI recently sold my house in Bury with Miller Metcalfe and found them very friendly and professional. I was really impressed with the speed they sold my property and the service they provided me with throughout the whole sales process. I absolutely recommend Miller Metcalfe - and they were totally stress-free!
Agent replied · 28 August 2024
Hi Jedvin, thank you for your review of our Bury branch! We wish you all the best in the future :)
5/5
GoogleAbsolutely fantastic! Can't thank Katie and Nicola (MM Westhoughton) enough for all their help and support during the sale of my property. If I ever move again I wouldn't hesitate to use them again. Best Estate Agent in the area by far!
4/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
1/5
GoogleVery unprofessional.
5/5
GoogleVicky at Worsley has gone above and beyond in helping us sell our house... Couldn't recommend them enough. Thank you
5/5
Googleexcellent service provided and made house hunting easy. the rep showing us around the properties (Jane)was exceptional
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Miller Metcalfe
Which Miller Metcalfe office has the most reviews?
Bolton (Burden House) has the most, with 420 reviews rated 4.4 out of 5, followed by Bury with 335.
Where are the Miller Metcalfe offices?
The three Miller Metcalfe offices, by town:
- Bolton (87a Lea Gate): 87a Lea Gate, Harwood, Bolton, BL2 4BQ
- Bolton (Burden House): Burden House, 2-10 Bradshawgate, Bolton, BL1 1DG
- Bury: 9-11 Market Street, Bury, BL9 0AH
Has Miller Metcalfe won any awards?
Yes. In The Trusted Agent 2026 awards, Bolton won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Best in Postcode award. The group and its branches have also won 3 other industry awards since 2025.
