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Miller Metcalfe estate agents in Bolton and Bury

4.5

★★★★★ Excellent

773 reviews across 3 offices and 3 platforms

Miller Metcalfe has three offices, in Bolton (two offices) and Bury. Together they have 773 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.7 / 5

637

Reviews on Google

All 3 offices

Yell logo

3.0 / 5

2

Reviews on Yell

All 3 offices

Trustpilot logo

134

Reviews on Trustpilot

Business-wide

Our offices

Miller Metcalfe's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 637 reviews on Google only. Show every review

4/5

Google

Rating only, no written review.

Archie · 22 May 2021 · Miller Metcalfe Bury

Agent replied · 28 August 2024

Dear Archie, thank you for taking the time to leave your rating, it is greatly appreciated. We always strive at Miller Metcalfe to deliver a professional and friendly service and we are pleased that we have met with your expectations. Best wishes.

5/5

Google

Brilliant service - can’t recommend these guys enough!

Sarah · 22 May 2021 · Miller Metcalfe Bury

Agent replied · 28 August 2024

Hello Sarah, thank you for your lovely review! We wish you all the best in the future :)

5/5

Google

Helped to sell our house within two weeks!! Brilliant quality - great communication and very helpful!

Amy · 22 May 2021 · Miller Metcalfe Bury

Agent replied · 28 August 2024

Hi Amy, thank you for your review of our Bury branch! We wish you all the best in the future! :)

5/5

Google

I sold my house with Miller Metcalfe bury and couldn't fault them; the entire team are friendly, helpful and on hand to help with any queries - all in all, I had a very positive experience with them.

N · 22 May 2021 · Miller Metcalfe Bury

Agent replied · 28 August 2024

Hi Nic, thank you for your 5 stars and for taking the time to write the review, it is greatly appreciated. All the best in your new home.

5/5

Google

Amy, Charlotte and the team at Miller Metcalfe, Bury were very professional, patient and supportive. They couldn't do enough for us and I would recommend them without hesitation

Una · 22 May 2021 · Miller Metcalfe Bury

Agent replied · 28 August 2024

Dear Una, thank you for taking the time to leave your feedback, it is greatly appreciated. We are pleased to learn that you received a professional and supportive service from our dedicated team and thank you for recommending Miller Metcalfe. Best wishes.

5/5

Google

Fantastic customer service, everyone in the office is friendly and helpful and nothing is too much. I was kept up to date throughout the whole process and they took a massive amount of stress out of the buying and selling process. I would 100% recommend.

Laura · 22 May 2021 · Miller Metcalfe Bury

Agent replied · 28 August 2024

Hi Laura, thank you for your review of our Bury branch :)

4/5

Google

Miller Metcalfe were representing the owner of the house we bought - no major issues, generally responsive. Sale went through >2 weeks ago and still waiting for the "for sale" sign to be taken down after asking but apart from that no issues.

Rachel · 22 May 2021 · Miller Metcalfe Bury

Agent replied · 28 August 2024

Hi Rachel, thank you for taking the time to leave your feedback, it is greatly appreciated. Please be assured that we will immediately contact the sign company and request an explanation as to why the "for sale" sign is still in place 2 … More

5/5

Google

I've recently completed the sale of a property and I'd like to say the service I received from Caroline Nicholas & Amy Redfern has been exceptional. An absolute pleasure to deal with and a true asset to Miller Metcalfe. Best Regards Christian

Christian · 22 May 2021 · Miller Metcalfe Bury

Agent replied · 28 August 2024

Hi Christian, thank you for taking the time to leave a review, it is greatly appreciated. We always strive at Miller Metcalfe to deliver a first class customer service and it is always a pleasure to receive a review confirming that the … More

5/5

Google

I had an amazing experience from start to finish. All members staff I had interactions with were professional and friendly. They really helped speed up the process of things as we moved in just before lockdown. Couldn't recommend Miller Metcalfe in Bury enough.

Abigail · 22 May 2021 · Miller Metcalfe Bury

Agent replied · 28 August 2024

Hello Abigail, thank you for your review of our Bury branch! We wish you all the best in the future :)

5/5

Google

Thank you to the fantastic team at Miller Metcalfe in Bury for helping to sell our home and buy our new one. We dealt primarily with Charlotte, Amy and Jack but no matter who we dealt with, we always found them to be polite, helpful and professional. We would have no hesitation in recommending them to anyone.

Andrew · 22 May 2021 · Miller Metcalfe Bury

Agent replied · 28 August 2024

Hello Andrew, thank you for your review of our Bury branch! We wish you all the best in your new home! :)

5/5

Google

Very good service from Danielle who is attentive and pro-active from the start.

Darren · 22 May 2021 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 16 June 2024

Hello Darren, thank you for your review of our Harwood branch! :)

5/5

Google

Would highly recommend Miller metcalf at Harwood the staff were brilliant and very helpful in selling and buying a new property

David · 22 May 2021 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 16 June 2024

Hi David, thank you for taking the time to write a review, it is greatly appreciated. We are very pleased to hear that you received such excellent care and helpful assistance from our Harwood branch and we wish you all the best in your new home.

5/5

Google

Excellent attentive staff at the Harwood branch, always patient and accommodating, especially Beth who dealt with our recent house move.

Rhona · 22 May 2021 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 16 June 2024

Hello Rhona, thank you for your review of our Harwood branch! :)

5/5

Google

Been a pleasure to speak with Danielle and all at Miller Metcalfe they helped me more than my solicitors much appreciated Neil.

Neil · 22 May 2021 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 16 June 2024

Hello Neil, thank you for your review of our Harwood branch! :)

5/5

Google

While MM Harwood were not employed by us (they were the vendor's agent), I found Beth and Danielle very helpful throughout the move process - applying pressure on various parties for dates and keeping all people informed.

Stefan · 22 May 2021 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 16 June 2024

Hi Stefan, thank you for taking the time to write a review, it is greatly appreciated. I am pleased to hear that, although we were not employed by you, that you still received such an excellent service. I wish you all the best in your new home and if the opportunity arises, please recommend Miller Metcalfe to your friends.

5/5

Google

From start to finish Danielle at Miller Metcalfe Harwood has been a pleasure to deal with, a real shining light in a stressful process. If you want someone to really fight your corner and get things done look no further. Its a real shame you can only award 5 stars!

Matt · 22 May 2021 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 16 June 2024

Hello Matt, thank you for your lovely review!

5/5

Google

Despite a very long and drawn out house sale, Danielle and the team came good in the end and we finally moved a couple of weeks ago. Danielle went beyond what you would expect, to make sure everything went ahead as planned. I would also like to mention Beth who also played her part. Many thanks from me.

Philip · 22 May 2021 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 16 June 2024

Hello Philip, thank you for your review of our Harwood branch! :)

5/5

Google

We have just completed on our dream home, and the whole team at Miller Metcalfe Harwood, and Beth in particular, have been fantastic. Really responsive and engaging, and so helpful throughout the process. We had a few bumps along the way, but the team helped with solicitors, buyers, and sellers to get us over the line. Thank you!

Anderson · 22 May 2021 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 16 June 2024

Hello, thank you for your lovely review of our Harwood branch! We wish you all the best in your new home :)

5/5

Google

Rating only, no written review.

Levi · 22 May 2021 · Miller Metcalfe Bolton (Burden House)

Agent replied · 22 May 2026

Hi Levi, thank you for taking the time to leave your 5 star rating, it is greatly appreciated. We are pleased to learn that our dedicated team met with your expectations and we wish you all the best.

5/5

Google

Rating only, no written review.

Shakil · 22 May 2021 · Miller Metcalfe Bolton (Burden House)

Agent replied · 19 June 2024

Hello Shakil, thank you for your review :)

5/5

Google

Rating only, no written review.

TheMighty · 22 May 2021 · Miller Metcalfe Bolton (Burden House)

Agent replied · 19 June 2024

Thank you for taking the time to leave a 5-star review, it is greatly appreciated. At Miller Metcalfe we always strive to deliver an excellent customer journey and we are pleased that we met with your expectations. Best wishes.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Miller Metcalfe branches are among the ESTAS 2026 winners.

ESTAS 2026: 1 Best in Postcode across one branch.

  • Best in Postcode (1)ESTAS Best in Postcode 2026

ESTAS winners in two years, the group and its branches: 2025, 2026.

ESTAS awards by year, 2025

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

The British Property Awards

Miller Metcalfe and its branches won awards at The British Property Awards in one year, most recently 2025.

British Property Awards winners in one year, the group and its branches: 2025.

British Property Awards by year, 2025

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Miller Metcalfe

Which Miller Metcalfe office has the most reviews?

Bolton (Burden House) has the most, with 424 reviews rated 4.4 out of 5, followed by Bury with 335.

Where are the Miller Metcalfe offices?

The three Miller Metcalfe offices, by town:

Has Miller Metcalfe won any awards?

Yes. In The Trusted Agent 2026 awards, Bolton won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Best in Postcode award. The group and its branches have also won 3 other industry awards since 2025.

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