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Miller Metcalfe estate agents in Bolton and Bury

4.5

★★★★★ Excellent

773 reviews across 3 offices and 3 platforms

Miller Metcalfe has three offices, in Bolton (two offices) and Bury. Together they have 773 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.7 / 5

637

Reviews on Google

All 3 offices

Yell logo

3.0 / 5

2

Reviews on Yell

All 3 offices

Trustpilot logo

134

Reviews on Trustpilot

Business-wide

Our offices

Miller Metcalfe's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 637 reviews on Google only. Show every review

5/5

Google

Thank you to Daniela, Becky and their team for helping me and guiding me through my move . They gave me the best advise . Everything ran smoothly. Always helpful and friendly . I wouldn’t use any other estate agent.

Pam · 22 May 2022 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 16 June 2024

Hi Pam, thank you for taking the time to leave your feedback, it is greatly appreciated. We always strive at Miller Metcalfe to deliver a professional and friendly service and we are pleased that we have met with your expectations. We … More

5/5

Google

The staff , I particular Danielle and Becky, were fantastic. They always kept us in the picture, they chased Solicitors on our behalf and were always there at the end of the phone for any questions we threw at them. I could not recommend them highly enough.

Graham · 22 May 2022 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 16 June 2024

Hi Graham, thank you for taking the time to leave your feedback and 5 star rating, it is greatly appreciated. We are very pleased to learn that you were kept informed throughout the process and that our fantastic staff met with your expectations. Thank you for recommending Miller Metcalfe, Best Wishes.

5/5

Google

We lost our uncle last year and had to sell his house. Darine and the team at Miller metcalfe went above and beyond to ensure the house was sold and kept us in the loop every step of the way...cannot recommend them highly enough..when I sell my house will definitely be using the estate agency....xx

Sarah · 22 May 2022 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 16 June 2024

Hi Sarah, thank you so much for taking the time to leave your 5 star rating, it's greatly appreciated!

5/5

Google

Rating only, no written review.

Karen · 22 May 2022 · Miller Metcalfe Bolton (Burden House)

Agent replied · 19 June 2024

Hi Karen, thank you for taking the time to leave your 5 star rating, it is greatly appreciated. We always strive to deliver a friendly, helpful and professional service and we are pleased that we have met with your expectations. Kind regards.

5/5

Google

Rating only, no written review.

Anthony · 22 May 2022 · Miller Metcalfe Bolton (Burden House)

Agent replied · 19 June 2024

Hi Anthony, thank you for taking the time to leave your 5 star rating, it is greatly appreciated. We are pleased to learn that you are happy with the service you have received from our dedicated team and that we have met with your expectations. Best wishes, Miller Metcalfe.

5/5

Google

Rating only, no written review.

Abbie · 22 May 2022 · Miller Metcalfe Bolton (Burden House)

Agent replied · 19 June 2024

Hi Abbie, thanks for taking the time to leave your 5 star rating, it's greatly appreciated. At Miller Metcalfe we always strive to deliver a professional, helpful and friendly service and we are pleased that we have met with your expectations. Thank you for using Miller Metcalfe.

5/5

Google

Rating only, no written review.

Lee · 22 May 2022 · Miller Metcalfe Bolton (Burden House)

Agent replied · 19 June 2024

Hi Lee, many thanks for leaving your 5 star rating, it is greatly appreciated. We are pleased to learn that we have met with your expectations and that you received a professional, friendly service throughout. Best wishes, Miller Metcalfe.

5/5

Google

Rating only, no written review.

Christine · 22 May 2022 · Miller Metcalfe Bolton (Burden House)

Agent replied · 19 June 2024

Hi Christine, thanks for taking the time to leave your 5 star rating, it's greatly appreciated. At Miller Metcalfe we always strive to deliver a professional, helpful and friendly service and we are pleased that we have met with your expectations. Thank you for using Miller Metcalfe.

1/5

Google

arrogant and ignore viewing request etc. would not recommend

Rekiel · 22 May 2022 · Miller Metcalfe Bolton (Burden House)

Agent replied · 19 June 2024

Hello, thank you for your feedback. We have investigated your query and can see that your viewing request was replied to and you confirmed with a member of our team that you wished to be added as an interested party on the property you … More

5/5

Google

Many thanks for great service and a "BIG" Thank You to Jess Boardman for all your help.

Mark · 22 May 2022 · Miller Metcalfe Bolton (Burden House)

Agent replied · 19 June 2024

Hi Mark, thank you for your lovely review of our Bolton branch, and inparticular Jess. We wish you all the best in the future!

5/5

Google

Paige was very helpful, and kept in contact throughout the whole process

Kev · 22 May 2022 · Miller Metcalfe Bolton (Burden House)

Agent replied · 19 June 2024

Hi Kev, thanks for taking the time to leave your feedback, it's greatly appreciated. We are very pleased to learn that you received a helpful, professional service from our dedicated team and kept updated throughout the whole process. Best wishes, Miller Metcalfe.

5/5

Google

Really easy process, Paige was amazing and answered all the questions I had, and there was a lot! lol Thank you for everything :-)

Charlotte · 22 May 2022 · Miller Metcalfe Bolton (Burden House)

Agent replied · 19 June 2024

Hi Charlotte, thank you for taking the time to leave our lettings department a 5 star review, it's greatly appreciated!

5/5

Google

I was kept fully informed throughout the process. Amy and Paige were always very professional and answered any queries I had with clarity and speed.

Suzanne · 22 May 2022 · Miller Metcalfe Bolton (Burden House)

Agent replied · 19 June 2024

Hi Suzanne, thank you for taking the time to leave your feedback, it's greatly appreciated. We are pleased to learn that you were kept fully informed throughout the process and that you received a professional and helpful service from our dedicated team. Best wishes, Miller Metcalfe.

5/5

Google

Very happy with the service received from MM Horwich Branch. They contacted me regularly but did not mither. Rang back when they said they would. Anything I asked for they did their best to support.

Pauline · 22 May 2022 · Miller Metcalfe Bolton (Burden House)

5/5

Google

I have dealt with Aimee at Miller Metcalfe for many years now & she always goes above & beyond to find me suitable properties. Always keeps me updated & always very professional.

Adam · 22 May 2022 · Miller Metcalfe Bolton (Burden House)

5/5

Google

We used Miller Metcalfe for our commercial letting and they was amazing - really helpful, fast response and great aftercare - once we was in they even came and took pictures for us. The staff are all lovely and can’t do enough to help. Would definitely recommend Miller Metcalfe Bolton!!

Deborah · 22 May 2022 · Miller Metcalfe Bolton (Burden House)

5/5

Google

We have recently purchased a property with Miller Metcalfe. They were always available to answer any questions and have supported us in process extremely well. They have made the whole transaction run smoothly, especially Amanda, thank you for your kindliness, availability, and great professionalism!

Erik · 22 May 2022 · Miller Metcalfe Bolton (Burden House)

Agent replied · 19 June 2024

Hi Erik, thank you for taking the time to leave your excellent feedback, it's greatly appreciated. We are pleased to learn that you felt fully supported throughout the purchase of your property and that you received a friendly, helpful … More

5/5

Google

Rating only, no written review.

Sivan · 24 March 2022 · Miller Metcalfe Bury

Agent replied · 28 August 2024

Dear Sivan, thank you for taking the time to leave your 5 star rating, it's greatly appreciated. We always strive at Miller Metcalfe to deliver a professional, helpful and friendly service and we are pleased that we have met with your expectations. Best wishes, Miller Metcalfe.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Miller Metcalfe branches are among the ESTAS 2026 winners.

ESTAS 2026: 1 Best in Postcode across one branch.

  • Best in Postcode (1)ESTAS Best in Postcode 2026

ESTAS winners in two years, the group and its branches: 2025, 2026.

ESTAS awards by year, 2025

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

The British Property Awards

Miller Metcalfe and its branches won awards at The British Property Awards in one year, most recently 2025.

British Property Awards winners in one year, the group and its branches: 2025.

British Property Awards by year, 2025

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Miller Metcalfe

Which Miller Metcalfe office has the most reviews?

Bolton (Burden House) has the most, with 424 reviews rated 4.4 out of 5, followed by Bury with 335.

Where are the Miller Metcalfe offices?

The three Miller Metcalfe offices, by town:

Has Miller Metcalfe won any awards?

Yes. In The Trusted Agent 2026 awards, Bolton won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Best in Postcode award. The group and its branches have also won 3 other industry awards since 2025.

Reviews may appear on more than one platform.

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