Trusted Agent profile
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★★★★★
773 reviews across 3 offices and 3 platforms
Miller Metcalfe has three offices, in Bolton (two offices) and Bury. Together they have 773 reviews on three platforms, rated 4.5 out of 5 overall.
Miller Metcalfe's three offices, most reviewed first. Each has its own page.
Showing 637 reviews on Google only. Show every review
5/5
GoogleWe have not decided if to sell our house yet , however given the excellent service from Matthew I felt compelled to write this glowing review. I have dealt with sales professionals from all kinds of sectors from Graff jewellery in London …
Hello Lisa, thank you so much for your 5 Star review of our valuer Matt. It is greatly appreciated!
1/5
GoogleOne of the worst estate agent I have dealt with while house hunting: full of lies to push the prices up of the properties. Allowing bidding of properties indirectly. …
Good Morning Mr Khav, we are sorry to hear that you haven’t been happy with your recent interaction with Miller Metcalfe. The current market conditions has caused a huge surge in buyer demand and we can appreciate this can be frustrating … More
5/5
GoogleAfter we had a poor experience with the Culcheth branch, we were very cautious when dealing with another Miller Metcalf property. However, Amy from the Westaughton branch was fantastic with us. She took a genuine interest in what we were …
2/5
GoogleI was initially impressed with the letting agent's enthusiasm for our custom, and first impressions were good. They had a well presented, contemporary office with a team of smart and professional looking people. The first impression was …
Hi Yaseen, we are sorry to hear you feel this way. We do not wish for any of our clients to feel this way and can only apologise. Training and monitoring is a big part of what we do at Miller Metcalfe with our staff and the matter has been … More
5/5
GoogleAmy Taylor and the rest of the Horwich team were unbelievable from start to finish, never once did I feel out of the loop with my property sale and every call we had was supportive, friendly and nothing but laughs. Some agents will do the …
5/5
GoogleMy 5 stars are absolutely awarded to Aimee Cole who was so kind and supportive throughout a sometimes challenging process. And also to the other awesome Amy (Taylor) who always greeted me with a warm and smiley welcome. My estate agents the …
5/5
GoogleFor the purchase of a property our sales negotiator was Aimee Cole and we could not have been more impressed with her. Aimee was always available via phone or email to help move the process along or give us updates or further information. …
5/5
GoogleFrancesca has been fantastic from the very start. The moment we viewed the property she has followed through with what she says she’s going to do and is very efficient. I will definitely be using Miller Metcalfe in the future. Thank you for …
Hi Amy, thank you so much for your lovely 5 star rating of our commercial team, it's greatly appreciated!
5/5
GoogleHaving moved house a few times over the last few years we have plenty of experience with Estate Agents. Without doubt Miller Metcalfe are the best we’ve ever dealt with. Their professionalism and enthusiasm was outstanding. There was some …
5/5
GoogleValued house 20k over a independent estate agent and sold for not much less. The Bury branch
Hi Lee, thank you for taking the time to leave your feedback and 5 star rating, it is greatly appreciated. We always strive at Miller Metcalfe to deliver a professional, helpful and friendly service and we are pleased that we have met with your expectations and achieved a great price on your house. Best wishes.
5/5
GoogleRating only, no written review.
Hi James, thank you for taking the time to leave your 5 star rating, it is greatly appreciated. We are pleased that we have met with your expectations and that you received a professional and helpful service from our dedicated team. Best wishes.
5/5
GoogleRating only, no written review.
Hi Charlotte, thank you for taking the time to leave your 5 star rating, it is greatly appreciated. We always strive at Miller Metcalfe to deliver a professional and friendly service and we are pleased that we have met with your expectations. Best wishes.
5/5
GoogleRating only, no written review.
Hi Charley, thank you for taking the time to leave your 5 star rating, it is greatly appreciated. We are very happy to learn that we have met with your expectations and thank you for using Miller Metcalfe.
5/5
GoogleRating only, no written review.
Dear Mr Amjad, thank you for taking the time to leave your 5 star rating, it is greatly appreciated. We always strive at Miller Metcalfe to deliver a professional, friendly and helpful service and we are pleased that we have met with your expectations. Best wishes, Miller Metcalfe.
5/5
GoogleThe sales negotiator was very responsive and on the ball.
Hi George, thank you for taking the time to leave your feedback, it is greatly appreciated. We are pleased to learn that you received a responsive and professional service and that we have met with your expectations. Kind regards.
5/5
GoogleExcellent service thank you Made my sale and purchase as easy as possible and very efficient and supportive
Hi Gail, thank you for taking the time to leave your feedback, it is greatly appreciated. We are pleased to learn that you received an excellent and supportive service from our dedicated team and that we have met with your expectations. Best wishes.
5/5
GoogleIt is always a stressful time selling your home. I would say that if you want a stress free turn key operation, use these guys who simply could not do enough to ensure it went smoothly and always with a smile.
Hi Joseph, thank you for taking the time to leave your feedback, it is greatly appreciated. We are very pleased to learn that you received such excellent care from our dedicated team and always with a smile. Thank you for your recommendation, best wishes, Miller Metcalfe.
5/5
GoogleRating only, no written review.
Hi Claire, thank you for taking the time to leave your 5 star rating, it is greatly appreciated. We always strive at Miller Metcalfe to deliver a professional, friendly and helpful service and we are pleased that we have met with your expectations. Best wishes.
4/5
GoogleRating only, no written review.
Hi James, thank you for taking the time to leave your rating, it is greatly appreciated. We always strive at Miller Metcalfe to deliver a professional, friendly and helpful service and we are pleased that we have met with your expectations. Best wishes.
5/5
GoogleRating only, no written review.
Hi Des, thank you for taking the time to leave your 5 star rating, it is greatly appreciated. We are pleased to learn that the service provided by our dedicated team met with your expectations. All the best, Miller Metcalfe.
5/5
GoogleRating only, no written review.
Hi Richard, thank you for taking the time to leave your 5 star rating, it's greatly appreciated. We always strive at Miller Metcalfe to deliver a professional, helpful and friendly service and we are pleased that we have met with your expectations.
5/5
GoogleRating only, no written review.
Hi Deborah, thank you for taking the time to leave your 5 star rating, it is greatly appreciated. We always strive at Miller Metcalfe to deliver a professional, friendly and helpful service and we are pleased that we have met with your expectations. Best wishes.
5/5
GoogleRating only, no written review.
5/5
GoogleAll the staff were really helpful especially Danielle who really pushed to get the sale through and kept us informed all through the process. Thanks again. Andy.
Hi Andy, thanks for taking the time to leave your feedback and 5 star rating, it's greatly appreciated. We are very pleased to learn that you received a helpful and professional service and kept informed throughout the process. We will of course, pass on your special thanks to Danielle. Best wishes, Miller Metcalfe.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Miller Metcalfe branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
ESTAS winners in two years, the group and its branches: 2025, 2026.
ESTAS awards by year, 20252025 1 Best in Postcode ESTAS 2025 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Miller Metcalfe and its branches won awards at The British Property Awards in one year, most recently 2025.
British Property Awards winners in one year, the group and its branches: 2025.
British Property Awards by year, 20252025 1 Gold and 1 Silver The British Property Awards 2025 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Miller Metcalfe a message.
Bolton (Burden House) has the most, with 424 reviews rated 4.4 out of 5, followed by Bury with 335.
The three Miller Metcalfe offices, by town:
Yes. In The Trusted Agent 2026 awards, Bolton won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Best in Postcode award. The group and its branches have also won 3 other industry awards since 2025.
