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★★★★★
773 reviews across 3 offices and 3 platforms
Miller Metcalfe has three offices, in Bolton (two offices) and Bury. Together they have 773 reviews on three platforms, rated 4.5 out of 5 overall.
Miller Metcalfe's three offices, most reviewed first. Each has its own page.
Showing 637 reviews on Google only. Show every review
5/5
GoogleMiller Metcalfe are a really friendly company. We chose Jack from Bury to lead the way, Barry the photographer did a fab job. My house sold within 8 days. The rest of the team at Bury carried me through the sales process from beginning to end. I would recommend Miller Metcalfe for selling houses.
Hi Craig, thank you for your 5 Star review of our Bury team. It is greatly appreciated!
5/5
GoogleCannot stress how good Miller Metcalfe were dealing with the advertising/sale etc of my house. Prompt up to date response to any questions & very regular updates on progression. Absolutely delighted, would recommend to anybody.
Hello Ian, thank you for your review of our Bury team. It is greatly appreciated!
5/5
GoogleFantastic service, always ready to answer any queries. Really professional but with a caring nature, just felt like they really cared for their customers. Jess was a superstar from start to finish
Hi Tracy, thank you for your review of our Bolton team. It is greatly appreciated!
5/5
GoogleInitial contacts with MM were very encouraging so the staff changes that followed were a concern but, in particular, Jodie took over the day to day activity and she gets it in terms of client service so everything went well from then on.
5/5
GoogleAbsolutely fantastic!! We bought a house with miller Metcalfe and no complaints at all. Jessica who was dealing with our sale was brilliant. Thank you so much
Hi Laura, thank you for your review of our Bolton team. It is greatly appreciated!
5/5
GoogleRating only, no written review.
Hi Sheena, thank you for your review of our Bolton team. It is greatly appreciated!
5/5
GoogleVery friendly, kept me informed at all stages.
Hi Paula, thank you for your review of our Bolton team. It is greatly appreciated!
5/5
GoogleThankyou to Amanda at miller metcalfe excellent service really good at her job I would definitely recommend this estate agent's. Amanda kept me informed all the way through buying my house,she went above and beyond so thankyou 😊 …
Hi Gill, thank you for your review of our Bolton team. It is greatly appreciated!
5/5
GoogleThe service from start to finish was superb. I felt confident and reassured by the attentiveness of the team shown throughout. Thankyou Aimee Cole and the Miller metcalfe team.
5/5
GoogleMy house was sold within a week for more than the asking price. I would most certainly recommend Miller Metcalfe. A special thanks to my valuer Leanne and sales negotiator Kirsty Who were so very helpful.
Hi Mary, thank you for your review of our Bolton team. It is greatly appreciated!
5/5
GoogleRating only, no written review.
5/5
GoogleSuper friendly staff!!
Hi Lucy, thank you for your review of our Bolton team. It is greatly appreciated!
4/5
GoogleFAST RESPONSE. NO DELAY. Amy and her team is B.O.B
Hello, thank you for your review of our Lettings team. It is greatly appreciated!
5/5
GoogleVery knowledgeable staff, very helpful and polite I’ve spoken with a couple of members of staff and they’ve always given great advice!
Hi Sarah, thank you for your review of our Bolton team. It is greatly appreciated!
5/5
GoogleGreat experience from start to finish, I strongly recommend Miller Metcalfe for their professionalism and excellent communication.
Hi Hammad, thank you for your review of our Bolton team. It is greatly appreciated!
4/5
GoogleGot a sale very quickly, not sure about the recommended solicitors though. Why does it need an agents site between the seller and the solicitor adding extra time and costs.
5/5
GoogleReally good experience so far! Karen has kept us in the loop and informed us of everything along the way. Advised us well on the purchase of our property and continues to do so! Can’t fault the service🤗 …
Hi Sydney, thank you for your review of our Bolton team. It is greatly appreciated!
5/5
GoogleWe had regular informed updates. Always felt we were included in any information available. Friendly. Pro active. Seemed to coordinate all parties very well. Marketed the house beautifully with fabulous photos. Priced it on the nail. Thank you.
Hi Sharon, thank you for taking the time to leave your 5 star rating, it's greatly appreciated!
5/5
GoogleI cannot praise Miller Metcalfe enough. Even if my main contact wasn't in the office, whoever I spoke to went out of their way to help. I felt in very safe and professional hands - I was particularly impressed with how my main contact there would ring me, the vendors and both sets of solicitors weekly to ensure everything was moving as it should be. Very deserved 5 stars
Hi Hazel, thank you for taking the time to leave our Harwood team a 5 star review, it is greatly appreciated!
5/5
GoogleWe purchased a property through Miller Metcalfe. They helped with the entire process, ringing us weekly with updates. Chasing solicitors, moving things along and just generally a fantastic agent. I would highly recommend using them and when the time comes to selling our house I wouldn’t hesitate in choosing them as the agents to act for us.
Hi Kyle, thank you for taking the time to leave your fantastic feedback, it's greatly appreciated. We are pleased to learn that you felt fully supported throughout the entire process and kept updated by our dedicated team. Thank you for highly recommending Miller Metcalfe. Best wishes.
5/5
GoogleExcellent service from the team, special thanks to Jack, Amy's R&O, Charlotte and Caroline. Sold our property after 7 weeks and a price adjustment on Jack's advice which was timely and well judged on his part. Very quick to get the property …
Hi Tony, thank you so much for taking the time to leave your 5 star rating, it's greatly appreciated!
1/5
Googlecontacted them through chat pages on their site for a vendor to contact me,no reply after several attempts,seems they sold my mums property after her death and dont want to give us access to what we own in the property after renting it for …
Dear Mr Mears, we are very sorry to hear of your mum’s passing and please accept our condolences at this difficult time for you and your family. As you will be aware, the property was not rented through Miller Metcalfe however, the vendor … More
1/5
GoogleO stars! Horrible experience. Staff are rude and lie about policies to get you to put down deposit. Absolute Thieves! Applied for a rented property and then being rejected without reason and refused a deposit. Luckily managed to get the …
Hi Amelia, we are sorry to hear that you feel this way. We would like to take the time to investigate your review more closely. We have spoken to the lettings manager and can’t find your details on our system. Please could you send an email … More
1/5
GoogleI had a really bad experience with Miller Metcalfe when i was trying to sell my property with them. Wasted my time and money when my property, which they were trying to sell, stayed vacant for over 3 months before they realised how much it …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Miller Metcalfe branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
ESTAS winners in two years, the group and its branches: 2025, 2026.
ESTAS awards by year, 20252025 1 Best in Postcode ESTAS 2025 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Miller Metcalfe and its branches won awards at The British Property Awards in one year, most recently 2025.
British Property Awards winners in one year, the group and its branches: 2025.
British Property Awards by year, 20252025 1 Gold and 1 Silver The British Property Awards 2025 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Miller Metcalfe a message.
Bolton (Burden House) has the most, with 424 reviews rated 4.4 out of 5, followed by Bury with 335.
The three Miller Metcalfe offices, by town:
Yes. In The Trusted Agent 2026 awards, Bolton won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Best in Postcode award. The group and its branches have also won 3 other industry awards since 2025.
