Trusted Agent profile · Kent

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Miles and Barr reviews in Canterbury and Deal

4.7

★★★★★ Excellent

1,108 reviews across 2 offices and 1 platform

www.milesandbarr.co.uk

Miles and Barr has two offices, in Canterbury and Deal (Kent). Together they have 1,108 reviews on 1 platform, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,108

Reviews on Google

All 2 offices

Reviews may appear on more than one platform.

Our offices

Miles and Barr's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Miles and Barr, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Miles and Barr office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Tai was super helpful and engaged.

Jim · 8 May 2026 · Miles and Barr Canterbury

Agent replied · 10 May 2026

Dear Jim, Thank you very much for your 5-star review. We’re so pleased to hear that you found Tai was super helpful and engaged throughout your experience. We really … More

5/5

Google

We viewed two houses, the agent was on time, professional and approachable, overall, the communication and service as top class!

Justin · 4 May 2026 · Miles and Barr Canterbury

Agent replied · 7 May 2026

Dear Justin, I’m really pleased to hear that your experience this weekend with our Sales Negotiator Rhys was so positive! Being punctual, professional, and approachable are … More

5/5

Google

Our contact with Miles and Barr was predominantly with Emily Stickler. Emily has been fantastic and has always been available to contact with any queries. Emily regularly called us every week to update us on the progress of the sale. 5/5 star service.

Clifford · 30 April 2026 · Miles and Barr Deal

Agent replied · 7 May 2026

Hi, Thank you for sharing your wonderful experience. We're thrilled to hear that Emily provided fantastic support and kept you updated throughout the sale. Our team strives to deliver a seamless experience with clear communication and professional integrity. If you need anything further, please don't hesitate to reach out to us.

5/5

Google

Reece is very polite and friendly, he was very patient and professional. He explained everything to us in a very clear manner and gave us the space opportunity to ask questions. Thank you Reece.

Jacqui · 30 April 2026 · Miles and Barr Canterbury

Agent replied · 7 May 2026

Dear Jacqui, Thank you so much for your lovely review - it truly means a lot to our team. We’re so pleased to hear that Rhys made you feel comfortable and well looked after. … More

1/5

Google

On Google it says the Canterbury office is open until 5pm. Arrived at 2.45pm. Called the office. Was told that the office closes at 2.30pm. Very disappointed to have travelled from London today to find a large estate agent not abiding by it's opening hours.

Nicholas · 30 April 2026 · Miles and Barr Canterbury

5/5

Google

I can highly recommend Steve and team at Miles & Barr. In comparison with my extensive dealings with other estate agents, I was really surprised when I discovered how hard Steve and his team at Miles & Barr work every day. They have a unique approach, they work proactively and really get to know the preferences of each client. They really are the ‘super agents’!

Petra · 27 April 2026 · Miles and Barr Deal

Agent replied · 22 April 2026

Dear Petra, thank you so much for your wonderful feedback. We truly appreciate your recognition of our team's hard work and unique approach. Our goal is to understand each client's preferences and provide professional support with integrity. We're thrilled to hear you found value in our local expertise and efficiency and Steve was over the moon to hear your kind words.

5/5

Google

Would recommend M&B as my recent experience with them selling a house in Walmer can only be positive. Luke Jackson and his team Aimee Manley, Luke Howard, Ella Doncaster and Emily Stickler all worked professionally, promptly and successfully to get the potential buyers and kept me updated with the progress to final completion.

John · 27 April 2026 · Miles and Barr Deal

Agent replied · 22 April 2026

Dear John, Thank you for sharing your positive experience. We are thrilled to hear that our team worked professionally and efficiently to support you through the sale of your house in Walmer. We pride ourselves on clear communication and local expertise, ensuring our clients feel valued. If you need any further assistance, please don't hesitate to reach out to us.

5/5

Google

We have been working with Julie over the last few weeks amazing service she has gone above and beyond to help us

Tracey · 21 April 2026 · Miles and Barr Canterbury

Agent replied · 7 May 2026

Dear Tracey, Thank you so much for your kind words and for taking the time to leave your 5-star review. We’re absolutely delighted to hear about your experience with Julie. … More

5/5

Google

Great service from the Lettings team at Trigghomes. Process was quick and efficient. The application was easy to follow online and upload documents. Kat and Clare were both friendly, helpful and knowledgeable. All in all a great experience.

Angie · 19 April 2026 · Miles and Barr Canterbury

Agent replied · 19 August 2026

Dear Angie Thank you so much for your kind feedback! We're delighted to hear that you had a smooth and efficient experience with our Lettings team. It's great to know that the online application process was easy to follow and that uploading your documents was straightforward. Clare our lettings director will be especially pleased to hear your kind words, they always strive to provide friendly, helpful, and knowledgeable support. We truly appreciate you taking the time to share your experience, and we're so glad we could make the process a positive one for you. If there's ever anything more we can assist you with, please don’t hesitate to get in touch! Kind regards Keith Trigg Managing Director

5/5

Google

The Canterbury team at Miles & Barr have been great! Highly recommend them. A special note to the excellent service and awesome customer experience received by Luke Payne from the sales team. The lettings agency has been awesome too - a thank you to Charlotte Dyer and the lettings team for their ongoing support. Regards, Alba.

Alba · 17 April 2026 · Miles and Barr Canterbury

Agent replied · 22 April 2026

Dear Alba, Thank you so much for your wonderful 5-star review and for taking the time to share your experience with our Canterbury team. … More

5/5

Google

Rating only, no written review.

Karen · 16 April 2026 · Miles and Barr Deal

Agent replied · 22 April 2026

Hello Karen, Thank you so much for taking the time to leave us a 5 Star Review! We are glad you had a great experience with us and we will be very happy to help again when you need us.

5/5

Google

I recently viewed a property and had a very positive experience.Sales consultant Mr Rhys Whittock was excellent throughout the viewing.He is very professional,friendly and explained everything clearly, including important details about the …

Linto · 16 April 2026 · Miles and Barr Canterbury

Agent replied · 24 March 2026

Dear Linto, Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience during your … More

1/5

Google

My experience with Miles & Barr Estate & Letting Agents has been extremely disappointing. …

Shakar · 16 April 2026 · Miles and Barr Canterbury

5/5

Google

My experience with Miles & Barr was absolutely excellent. Lisa showed me around several properties and was incredibly helpful throughout the process. As I’m searching for a place on my own, I especially valued her honest advice and …

Hannah · 16 April 2026 · Miles and Barr Canterbury

Agent replied · 24 March 2026

Dear Hannah, Thank you so much for your wonderful five-star review. We’re absolutely delighted to hear that you had such a positive experience with … More

5/5

Google

Brilliant service, very supportive and happy to answer any questions with the most information possible

Matthew · 15 April 2026 · Miles and Barr Canterbury

Agent replied · 15 August 2026

Thank you for your lovely review! We’re delighted to hear that you found our service brilliant and supportive throughout your experience with us. Providing clear communication and being available to answer any questions is something we really pride ourselves on, so it’s great to know this made a positive difference for you. We truly appreciate your feedback and your support. Kind regards, The John Payne Team

5/5

Google

Rating only, no written review.

Lauren · 15 April 2026 · Miles and Barr Canterbury

Agent replied · 15 August 2026

Thank you for the 5-star rating! We really appreciate your support and are delighted you had a positive experience with John Payne. Kind regards, The John Payne Team

5/5

Google

Had a seamless experience with John Paynes. First with Amelia and then Cara. Both genuine and straightforward to deal with. Get back via email promptly and easy to get hold of via phone to answer any questions. Best agents I have used so thank you. Scott

Scott · 15 April 2026 · Miles and Barr Canterbury

Agent replied · 15 August 2026

Thank you so much for your fantastic review, Scott! We’re delighted to hear that you had such a seamless experience with John Payne. Amelia and Cara will be so pleased to hear your kind words, we’re proud to have a team that is genuine, straightforward, and always on hand to help. It’s great to know that communication throughout the process was prompt and helpful for you. To be called the best agents you’ve used really means a lot to us, so thank you again for taking the time to share your experience. Kind regards, The John Payne Team

5/5

Google

- Very Professional service - Made the process really easy and stress free - Any queries were answered promptly - Would highly recommend

Seena · 15 April 2026 · Miles and Barr Canterbury

Agent replied · 15 August 2026

Thank you for your wonderful feedback! We’re so pleased to hear that you found our service professional and the process smooth and stress-free. It’s great to know our team could respond quickly and make things easy for you. We really appreciate your recommendation!, John Payne Estate Agents Team

5/5

Google

I have been very happy with the experience, everything has ran smoothly and cant fault anything. All the staff I have spoken to are very friendly and helpful

Christopher · 15 April 2026 · Miles and Barr Canterbury

Agent replied · 15 August 2026

Thank you for your lovely review! We’re so pleased to hear that you’ve been happy with your experience and that everything has run smoothly throughout the process. It’s especially great to know that all of the team have been friendly and helpful, providing excellent customer service is something we really pride ourselves on. Thank you again for taking the time to share your feedback, it’s greatly appreciated! Kind regards, The John Payne Team

5/5

Google

Cara was a brilliant agent and ensured everything was done smoothly for both parties

Luke · 15 April 2026 · Miles and Barr Canterbury

Agent replied · 15 August 2026

Thank you for your kind review! We’re delighted to hear that Cara provided such a brilliant service and ensured everything went smoothly for all parties involved. We’ll be sure to pass on your lovely feedback to her. Thank you again for taking the time to share your experience, it’s greatly appreciated! Kind regards, The John Payne Team

5/5

Google

I’ve just recently registered (free)with this letting agency and so far my experience has been really positive. They regularly send me property options that match my budget, which really helps me in my search for a home. I truly appreciate their service I also called them and felt comfortable speaking with them they were patient, friendly, and happy to help.

Naima · 15 April 2026 · Miles and Barr Canterbury

Agent replied · 15 August 2026

Thank you for your lovely review! We’re so pleased to hear that your experience with us has been so positive so far. It’s great to know that the property updates we’ve been sending are helping with your search, and we’re especially glad that you found our team patient, friendly, and supportive when you called. Providing helpful and approachable service is something we really pride ourselves on. Thank you again for taking the time to share your experience, and we look forward to helping you find the perfect home! Kind regards, The John Payne Team

5/5

Google

I found the estate agents really perlite and friendly the property was in great condition and I'm happy with everything

Ryan · 15 April 2026 · Miles and Barr Canterbury

Agent replied · 15 August 2026

Thank you for your lovely review! We’re so pleased to hear that you found the team polite and friendly, and that you were happy with the condition of the property. It was a pleasure assisting you, and we really appreciate you taking the time to share your experience. We wish you all the best in your new home! Kind regards, The John Payne Team

5/5

Google

Jo is my property manager and since she’s been managing my properties my life has been a lot easier. I’ve had a lot of problems with the service in the past but I’m very pleased with the service I now receive. She is courteous, professional and is always on the ball.

Fabian · 30 March 2026 · Miles and Barr Canterbury

5/5

Google

Absolutely amazing service from Rebecca, the property manager. Always kept a line of communication open with us throughout the process and is extremely helpful. Makes a massive change compared to other agencies as she does go above and beyond for her job. Thank you Rebecca and the Beecroft team!

Lucas · 30 March 2026 · Miles and Barr Canterbury

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Miles and Barr

How many reviews does Miles and Barr have?

Miles and Barr has 1,108 reviews across its two offices, rated 4.7 out of 5 overall: 1,108 on Google.

Which Miles and Barr office has the most reviews?

Canterbury has the most, with 935 reviews rated 4.7 out of 5, followed by Deal with 173.

Where are the Miles and Barr offices?

The two Miles and Barr offices, by town:

  • Canterbury: 14 Lower Chantry Lane, Canterbury, Kent, CT1 1UF
  • Deal: 30 Queen Street, Deal, Kent, CT14 6ET
Has Miles and Barr won any awards?

Yes. In The Trusted Agent 2026 awards: Miles and Barr, Canterbury won Trusted Agent.

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