Miles and Barr reviews in Canterbury and Deal

Dear Chris Thank you so much for this fantastic review! We’re absolutely delighted to hear that you had such a positive experience with the whole Trigghomes team. It’s great to know you were happy with the marketing and photography, and even better that we were able to achieve a quick sale and a strong price in a challenging market. We really appreciate your kind words about our approachability and communication, that means a lot to us. Thank you for your recommendation, and we wish you all the very best in your new home! Kind regards, Keith Trigg Managing Director

Dear Lavanya, Thank you very much for your fantastic review! We’re delighted to hear that you had such a positive experience with Jed and that he took the time to walk you … More

Dear Ojo, Thank you so much for your kind 5-star review! We’re delighted to hear that our team were able to support you so thoroughly throughout your mortgage process. … More

Dear Cristina and Ingrid, Thank you so much for your wonderful 5 star review. We’re delighted to hear that your experience as first-time buyers has been such a positive one so far. … More

Thank you so much for your fantastic review. We love “Veni, vidi, rented!” and we’re really pleased to hear the process was fast, easy, and clearly communicated from start to finish. Wishing you all the best in your new home, and thank you again for choosing John Payne Estate Agents.

Thank you for giving us a five star review

Thank you for the great review. We are so happy you thought the arrive was lovely. We aim to provide a stress free experience as we know moving can be stressful.

Thank you for reviewing our sales team. Helen strives on customer service and providing the best service to our clients.

Thank you for reviewing Payne Associates and giving us a five star review.

Thank you for your positive feedback. We’re really pleased to hear that your letting was completed promptly and that you felt well informed throughout the process. Clear communication and an efficient service are exactly what we aim to deliver, so it’s great to know we achieved that for you. We appreciate you choosing John Payne Estate Agents and look forward to assisting you again in the future.

Thank you so much for your lovely review. We’re absolutely delighted to hear that your experience as a first-time solo buyer was such a positive one. Buying your first home is a huge milestone, and we’re so pleased we could support you every step of the way. It’s great to know that our team were able to accommodate your viewing requests and help with your queries throughout the process. Milli will be especially pleased to read your kind words, she’s dedicated to making the journey as smooth and reassuring as possible from day one. Congratulations on your new home, and thank you again for choosing John Payne Estate Agents!

Thank you Matt for your kind words. We’re so pleased to hear that you found our team friendly, polite and professional, that’s exactly the service we strive to provide. We’d be delighted to help you with your next purchase when the time comes. Thanks again for your support. John Payne 🏠

Thank you Ian for your kind review. We’re delighted to hear you had such a positive experience with our Earlsdon team. Providing professional support and guidance throughout the marketing and sale process is exactly what we aim for, so it’s great to know this made a difference. We really appreciate your recommendation and wish you all the best moving forward. John Payne 🏡

Dear Hollie, Thank you so much for taking the time to leave such a lovely 5-star review! We’re absolutely delighted to hear that you had a really good experience with Rhys … More

Dear Simon, Thank you so much for taking the time to leave us your review. We are thrilled to hear that the transition of your property portfolio to Miles & Barr has been a … More

Hello Callum, thank you for your fantastic 5 star review. We are thrilled to hear that you found our service reliable and that Emily provided you with the support you needed to get everything over the line. Your recommendation means the world to us, and we look forward to assisting you again in the future.

Dear Tamas, I am sorry to hear that you felt a member of our team was, in any way, dismissive in responding to your enquiries regarding the property you purchased. Please accept our apologies for any frustration this may have caused. To help address your concerns, I can confirm that following completion of the sale, we did contact the seller on your behalf to request the electrical safety report. Unfortunately, this document has not yet been provided, and while we have followed up, we are unable to compel the seller to supply it. With regard to the property tenure, while the property was leasehold at the time of purchase, the same party also owned the freehold. As part of the transaction, the seller transferred the freehold to you, which rendered the initial leasehold position obsolete. I am sorry if you feel our responses fell short of your expectations. Please be assured that we have made every reasonable effort, where possible, to obtain the documentation you requested following completion. Kind regards, Keith Trigg Managing Director

Dear Stephen, Thank you for taking the time to leave a review. I’m pleased to hear that you felt our marketing of the property was strong, as this is often the key driver of interest from prospective purchasers. That said, I’m sorry to learn that you felt we weren’t proactive, as that is certainly not the experience we aim to provide, as a family run business our reputation is highly important to us. From our records, we initially suggested an adjustment to the marketing price in May and continued to provide updates throughout the process, including a detailed lettings valuation on 2nd September at your request. With regard to the meter readings, this is typically the responsibility of the buyer and seller, as the utility contracts are held directly with them rather than the selling agent. However, I do appreciate that this may have been particularly important given your distance from the property, and I apologise if you feel we fell short in this area. Considering the nature of the market and the location of the property, I believe the team worked hard to progress matters from the agreed sale date in early October through to completion in January. Many properties within the development have remained unsold for over 12 months, so achieving completion within this timeframe was a positive outcome. I wish you all the very best for the future. Kind regards Keith Trigg Managing Director

Hi Tom, Thank you so much for taking the time to share your feedback. We’re delighted to hear about your positive experience and truly appreciate your support. Our team … More

Thank you for your kind words. We are always here to offer a friendly and professional service.

Thank you very much for taking the time to leave such a positive review. We’re delighted to hear that you were pleased with the service and that you felt well informed throughout the process. Finding the right tenant efficiently is always our aim, so it’s great to know we delivered on that for you. Thank you for your recommendation, it’s greatly appreciated

Thank you for your review.

Thank you for your kind words. We will make sure Amelia is aware what you have said. Kind regards John Payne Lettings Team