Trusted Agent profile Β· Kent

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Miles and Barr reviews in Canterbury and Deal

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,108 reviews across 2 offices and 1 platform

www.milesandbarr.co.uk

Miles and Barr has two offices, in Canterbury and Deal (Kent). Together they have 1,108 reviews on 1 platform, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,108

Reviews on Google

All 2 offices

Reviews may appear on more than one platform.

Our offices

Miles and Barr's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Miles and Barr, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Miles and Barr office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Seriously don't! They are great until you sign the papers. You can see my 5 star review from December. Still no completion just a 3 property change where all parties agreed everything 6 months ago. A lot of people warned me about Miles and Barr, I didn't listen as they presented very well in the beginning. At this point I don't have any energy to explain in detail how ignorant they have been throughout. Don't take my word, just ask a couple of people who had some experience with them. But listen just don't!

Anil Β· 9 July 2026 Β· Miles and Barr Canterbury

5/5

Google

I would like to thank Rhys, Lynette & Patric from Miles & Barr Canterbury for their expertise and support when I was house hunting and eventually found my desired home with their help and within a very short period of time too. They took time to understand what I was looking for and pointed me to the right direction. Furthermore, their support didn’t stop after the completion. Amazing!

Wendy Β· 9 July 2026 Β· Miles and Barr Canterbury

Agent replied Β· 12 June 2026

Dear Wendy, Thank you so much for your wonderful 5-star review. We're delighted that Rhys, Lynette and Patrick were able to understand your requirements and help you find your new home so quickly. Providing personalised guidance and support throughout the entire journey is something we take great pride in, so it's especially rewarding to hear that you found our assistance continued even after completion. Thank you for placing your trust in Miles & Barr. We wish you many happy years in your new home and are always here should you need any help in the future. Best wishes, The Miles & Barr Canterbury Team

5/5

Google

Mel was amazing to have helping us find our house. She was so quick to respond and helpful with all my questions, showing patience and care when I was finding the whole thing stressful - this really made a difference πŸ’œ …

Amber Β· 8 July 2026 Β· Miles and Barr Canterbury

Agent replied Β· 9 July 2026

Dear Amber, Thank you so much for your wonderful 5-star review! We're delighted to hear that Mel made such a positive difference during your home-buying journey. Moving home can certainly be stressful, so it's fantastic to know her patience, care and quick communication helped put you at ease throughout the process. I'll be sure to pass on your kind words to Mel - they'll mean a great deal to her! Wishing you every happiness in your new home, and thank you for choosing us! Best wishes, The Miles & Barr Team

5/5

Google

Melanie is a very approachable, helpful agent who works for the applicant as well as the landlord. Can't thank her enough.

Patricia Β· 8 July 2026 Β· Miles and Barr Canterbury

Agent replied Β· 9 July 2026

Dear Patricia, Thank you for your fantastic 5-star review! We're so pleased to hear about your positive experience with Mel. She always strives to provide a friendly, approachable service while supporting everyone involved in the process, so it's wonderful to know her dedication made such an impact! Your kind words will mean a great deal to her. Thank you for choosing us and we wish you all the very best for the future! Best wishes, The Miles & Barr Team

5/5

Google

Ben greeted me outside the property and was engaging and warm. He was understanding and listened to my non negotiables while really showcasing what was available. I felt in safe hands while considering a huge life decision.

Bobby Β· 6 July 2026 Β· Miles and Barr Canterbury

Agent replied Β· 7 July 2026

Dear Bobby, Thank you so much for your wonderful 5-star review. We're so delighted to hear that Ben made you feel welcome from the moment you arrived and took the time to understand what was most important to you. Buying a home is one of life's biggest decisions, so it's fantastic to know you felt supported, listened to and in safe hands throughout the viewing. We'll be sure to pass your kind words on to Ben, who will be thrilled to hear! Thank you again and we wish you all the very best with your property search! Best wishes, The Miles & Barr Team

5/5

Google

Rating only, no written review.

Dennis Β· 5 July 2026 Β· Miles and Barr Canterbury

5/5

Google

Once applied for the house process was fast quick and easy. All helpful staff if we got stuck with anything. Once we in had a 6 month inspection by Scott amazing guy and if we had any problems when he came within a couple of weeks they was sorted thank you so much guys

Josh Β· 30 June 2026 Β· Miles and Barr Canterbury

5/5

Google

I would like to take the time to thank Jo Barson for the care and timely advice in managing my property. Her professional advice, speed of response and ability to problem solve has been an immense source of encouragement and support giving me peace of mind that the property is in good hands.

John Β· 30 June 2026 Β· Miles and Barr Canterbury

5/5

Google

Rhys has been very helpful with our enquiries and supporting with answering most of our questions and will come back if he didn’t have answers.

Payal Β· 24 June 2026 Β· Miles and Barr Canterbury

Agent replied Β· 26 June 2026

Dear Payal, Thank you for your great review. We're delighted to hear that Rhys was able to assist with your enquiries and provide the support you needed throughout the viewing appointment. Ensuring our clients receive clear and accurate information is very important to us and we're pleased that Rhys was able to help and follow up whenever needed. We appreciate your feedback and look forward to assisting you again in the near future. Best wishes, The Miles & Barr Team

5/5

Google

Very effective and efficient in vacating the old tenants and finding new tenants for the property....well done Miles and Barr!

Andrew Β· 22 June 2026 Β· Miles and Barr Canterbury

Agent replied Β· 27 June 2026

Dear Andrew, Thank you for your wonderful review. We’re really pleased to hear that you were happy with how smoothly the transition between tenants was handled and that we were able to find new tenants quickly for your property. We really appreciate your kind words and support for our Lettings team. Best wishes, The Miles & Barr Team

5/5

Google

The entire lettings team Rebecca Claire and kat are incredible people. They all went well and truly above and beyond for me and my family. The understanding & care from start to finish was like no other. We're all so grateful for each of them 1000% would recommend them as your never find people like these anywhere else !

Kate Β· 19 June 2026 Β· Miles and Barr Canterbury

Agent replied Β· 19 August 2026

Dear Kate Thank you so much for your wonderful review! We are absolutely delighted to hear about your positive experience with Rebecca, Claire, and Kat. Providing exceptional service, support, and understanding throughout every step of the journey is something we take great pride in, so it's fantastic to know that the team made such a meaningful difference for you and your family. Your kind words about their care, dedication, and willingness to go above and beyond will mean a great deal to them. Thank you for placing your trust in us and for taking the time to share your experience. We truly appreciate your recommendation and wish you and your family every happiness in your new home. I will pass on your feedback to the team. Kind regards Keith Trigg Managing Director

5/5

Google

Just want to say a massive thank you to the lettings team. Especially to kat, Claire and Rebecca for pulling out all the stops to getting us in to our new home. I can’t thank these wonderful ladies enough for what they managed to sort out for me and my family in such a short space of time. I would recommend you ladies to anyone. 10/10 service from start to finish

Daz Β· 19 June 2026 Β· Miles and Barr Canterbury

Agent replied Β· 19 August 2026

Dear Daz Thank you so much for your amazing 5-star review! We're absolutely delighted to hear that Claire, Kat and Rebecca were able to help you and your family secure your new home. We'll be sure to pass on your kind words to them, they will be thrilled to know they made such a positive difference during what can be a very important and sometimes stressful time. Providing a smooth, supportive, and efficient service is always our goal, so it's wonderful to hear that you felt looked after from start to finish. Thank you for your recommendation and for trusting us to help with your move. We wish you and your family many happy years in your new home! Kind regards Keith Trigg Managing Director

5/5

Google

We had excellent service from start to finish. A realistic valuation and pictures which really did our home justice. We had regular viewings and several offers. We experienced excellent communication from the Trigg team throughout the whole process. We could not recommend them highly enough.

Kathryne Β· 19 June 2026 Β· Miles and Barr Canterbury

Agent replied Β· 19 August 2026

Dear Kathryne Thank you so much for your wonderful 5-star review. We are delighted to hear that you had such a positive experience with us from start to finish. It's fantastic to know that our valuation, marketing photography, and communication throughout the process met your expectations. We always strive to showcase every property at its very best and keep our clients informed every step of the way, so it's especially rewarding to receive such positive feedback. We're thrilled that we were able to generate strong interest in your home, resulting in regular viewings and multiple offers. Thank you for placing your trust in the Trigghomes team and for taking the time to share your experience. Your recommendation means a great deal to us, and we wish you all the very best for the future. I will pass on your review to the sales team. Kind regards Keith Trigg Managing Director

5/5

Google

I would highly recommend miles & Barr. I was impressed by the strong teamwork. The stand out feature was the feedback pro forma they send out to follow up viewings. Once they hear back from the viewers they send you a copy so you get …

Sharon Β· 16 June 2026 Β· Miles and Barr Canterbury

Agent replied Β· 29 May 2026

Dear Sharon, Thank you so much for your 5-star recommendation. We’re delighted to hear that our teamwork and communication made such a positive difference to your … More

5/5

Google

The staff at Miles & Barr are exceptional. I recently moved into a property and they couldn’t have been more helpful and re-assuring. I dealt mainly with Tye Barker, who was my liaison from the inception of renting the property. Nothing …

Jay Β· 16 June 2026 Β· Miles and Barr Canterbury

Agent replied Β· 27 May 2026

Dear Jay, Thank you so much for your wonderful review and for taking the time to share your positive experience. We’re delighted to hear that your move went smoothly and … More

5/5

Google

Rating only, no written review.

Thomasia Β· 15 June 2026 Β· Miles and Barr Canterbury

Agent replied Β· 15 August 2026

Thank you for the five star Google review.

5/5

Google

Rating only, no written review.

Tina Β· 15 June 2026 Β· Miles and Barr Canterbury

Agent replied Β· 15 August 2026

Thank you for leaving us a five star rating on Google.

5/5

Google

Rating only, no written review.

Nafis Β· 15 June 2026 Β· Miles and Barr Canterbury

Agent replied Β· 15 August 2026

Thank you for your five star google review.

3/5

Google

Rating only, no written review.

Dyari Β· 15 June 2026 Β· Miles and Barr Canterbury

Agent replied Β· 15 August 2026

Thank you for taking the time to leave a review. We appreciate your rating and are pleased you chose John Payne Estate Agents. We remain committed to providing the highest level of service and hope that next time we provide a five star service.

1/5

Google

not recommended

Ali Β· 15 June 2026 Β· Miles and Barr Canterbury

Agent replied Β· 15 August 2026

Thank you for taking the time to leave a review. Unfortunately, we are unable to identify who you are from the information provided, and we have no record of the issues raised. We take all feedback seriously and are committed to providing excellent customer service, as reflected in our many 5-star reviews from satisfied clients. We would welcome the opportunity to discuss your experience and resolve any concerns. Please feel free to contact me directly at d.little@payne-cov.com so we can investigate this further and work towards a resolution.

5/5

Google

Rating only, no written review.

Eleni Β· 13 June 2026 Β· Miles and Barr Canterbury

5/5

Google

Thanks to Rhys for the his help to show lovely properties

Home Β· 4 June 2026 Β· Miles and Barr Canterbury

Agent replied Β· 5 June 2026

Thank you so much for your lovely 5-star review. We're delighted to hear that Rhys was able to help you when showing you around some of our sales properties today. Providing a friendly and helpful service is something we pride ourselves on … More

5/5

Google

I want to commend Corinne Winfindale at the Mexborough branch. Corinne stepped in to manage my portfolio following some challenges with communication and delayed repairs. …

Joseph Β· 30 May 2026 Β· Miles and Barr Canterbury

Agent replied Β· 30 July 2026

Thanks for your comments Joseph, I will make sure to pass those onto Corinne she has been excellent

5/5

Google

Miles and Barr are an exceptional estate agent who have assisted in an urgent sale of a property. Their level of service and attention to detail are unmatched. Together with their customer service and great communication skills have reassured me as the customer and put me at ease. I only wish that I would have found Miles and Barr earlier and not wasted my time with other estate agents (YouMove). I must make special mention of Luke Howard, Luke Taylor, Steve Wall and Aimee. They have been with me every step of the way and made the process manageable. When I sell property in the future, Miles and Barr is who I will be going to. I wish to extend my thanks to the team for all their efforts.

Jonathan Β· 27 May 2026 Β· Miles and Barr Deal

Agent replied Β· 14 May 2026

Dear Jonathan, Thank you for sharing your wonderful experience. We are thrilled to hear that our team's professionalism and support made your urgent sale manageable. We pride ourselves on clear communication and local expertise and we appreciate your kind words about Luke, Steve, Luke and Aimee. We look forward to assisting you again in the future.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Miles and Barr

How many reviews does Miles and Barr have?

Miles and Barr has 1,108 reviews across its two offices, rated 4.7 out of 5 overall: 1,108 on Google.

Which Miles and Barr office has the most reviews?

Canterbury has the most, with 935 reviews rated 4.7 out of 5, followed by Deal with 173.

Where are the Miles and Barr offices?

The two Miles and Barr offices, by town:

  • Canterbury: 14 Lower Chantry Lane, Canterbury, Kent, CT1 1UF
  • Deal: 30 Queen Street, Deal, Kent, CT14 6ET
Has Miles and Barr won any awards?

Yes. In The Trusted Agent 2026 awards: Miles and Barr, Canterbury won Trusted Agent.

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