Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe've been working with Miles & Barr for the past four years, and the service has been outstanding from start to finish. A special thank you to Melanie and all of the other staff members, who have always been friendly, professional, and incredibly helpful.
Over the years, they've consistently found us excellent tenants and have made the whole letting process straightforward and stress-free. Their communication is always prompt, and nothing is ever too much trouble. It's clear they genuinely care about both landlords and tenants, and their knowledge and expertise really show.
We truly appreciate all of the hard work and support we've received over the years and look forward to continuing to work with Melanie and the team. We wouldn't hesitate to recommend Miles & Barr to anyone looking for a trustworthy and professional letting agent.
Kam · 9 August 2026 · Miles and Barr Canterbury
Agent replied · 15 July 2026
Dear Kam,
Thank you so much for your fantastic 5-star review and most importantly, for your continued trust and support over the past four years. It has been a pleasure working with you and we're delighted to hear that you've consistently had such a positive experience with our team.
Melanie and the rest of the team will be thrilled to read your kind comments. Providing a professional, responsive and stress-free service while finding excellent tenants for our landlords is exactly what we strive for, so it's wonderful to know we've been able to deliver this for you over the years.
Your recommendation means a great deal to us. We look forward to continuing to support you for many more years to come. Thank you again for choosing Miles & Barr.
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleI have had a great experience with Miles & Barr while looking to move to Canterbury! My partner and I visited today and had a lovely viewing. Lisa answered all of our questions, talked us through the safety of the area, local amenities, and how to progress with our search. We were able to have a genuine conversation about the perks of the apartment without feeling under any pressure, which we really appreciated. From this interaction, we feel that Miles & Barr is a reliable agency and we will be in contact about other lettings if our current application does not progress for any reason. Gemma has also been incredibly helpful while communicating over the phone and via email. Thank you both for all of your help!
Agapi · 9 August 2026 · Miles and Barr Canterbury
Agent replied · 15 July 2026
Dear Agapi,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you and your partner had such a positive experience with our Canterbury Lettings team.
It's fantastic to know that Lisa made your viewing enjoyable and informative, taking the time to answer your questions and help you feel confident about both the property and the local area, without any pressure. We're also pleased to hear that Gemma's support over the phone and via email has been so helpful throughout your search.
Your kind words mean a great deal to us, and we're grateful for your recommendation. We wish you the very best with your current application and if there's anything else we can do to help with your property search, we'd be delighted to assist.
Thank you again for choosing Miles & Barr.
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleI had an outstanding experience with RHYS Whittock. during my recent house viewing. They were exceptionally professional, attentive, and went above and beyond to ensure I had all the information I needed. Their guidance made the process smooth and enjoyable, and I can't recommend them highly enough. Thank you again for your exceptional service
Shahid · 9 August 2026 · Miles and Barr Canterbury
Agent replied · 11 July 2026
Dear Shahid,
Thank you so much for your wonderful 5-star review. We're delighted to hear that Rhys provided such a positive experience during your recent viewing with us.
Providing professional, informative and attentive service is something we pride ourselves on, so it's fantastic to know that Rhys was able to make the process smooth and enjoyable while ensuring you had all the information you needed.
Your recommendation means a great deal to us and we truly appreciate you taking the time to share your experience. We wish you all the best with your property search and look forward to assisting you again in the near future.
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleLisa was incredible, we viewed two properties and hour apart, she was wonderful. Very informative, very knowledgeable on the properties, and very personable. She was very understanding when we forgot to factor in foot travel being slower in this kind of heat and waited around for us! Brilliant communication from the team as a whole, Julie as a massive help with finding properties that fit our criteria just when we felt we were hitting a brick wall!
Highly recommend, and my praise to these two lovely women!
Luke · 9 August 2026 · Miles and Barr Canterbury
Agent replied · 11 July 2026
Dear Luke,
Thank you so much for your fantastic 5-star review and for taking the time to share your experience.
We're delighted to hear that Lisa made such a positive impression during your viewings. Her knowledge, professionalism and personable approach are qualities we're very proud of and we're very pleased to hear she was able to make your day as smooth as possible - even with the challenges of the hot weather!
It's also wonderful to hear Julie's efforts in helping you find suitable properties made such a difference, especially when you felt you were running out of options. We'll be sure to pass your kind words on to both Lisa and Julie, who will be thrilled to receive your feedback.
Thank you for your recommendation. We wish you every success with your property search and look forward to helping you find your perfect home.
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleMelanie at Miles & Barr has been incredibly helpful throughout our property application. She promptly responds to any queries and her kindness and care are greatly appreciated.
Gemma has also been fantastic from the start. She’s always available when I call and is always willing to help. Her kindness is truly appreciated.
I’m so grateful to the staff at Miles & Barr. They’ve been outstanding and have truly great valuable employees. Thank you all so much!
Charlotte · 9 August 2026 · Miles and Barr Canterbury
Agent replied · 11 July 2026
Dear Charlotte,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that Melanie and Gemma have provided such helpful, responsive and caring support throughout your property search. Delivering excellent customer service and being there for our clients every step of the way is something we pride ourselves on, so it's fantastic to know they made such a positive difference.
Your kind words about the team mean a great deal and we'll be sure to pass your lovely feedback on to both Melanie and Gemma. Thank you so much again for your recommendation!
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleExcellent service from the Canterbury branch in our search for a new home. In particular Georgia, Patrick and Ben were a credit to Miles and Barr. They were patient, answered our questions and above all were very understanding. Would definitely recommend.
Nick · 8 August 2026 · Miles and Barr Canterbury
Agent replied · 10 August 2026
Dear Nick,
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you had such a positive experience with our Canterbury team. Georgia, Patrick and Ben will be thrilled to know that their patience, understanding and helpful approach made such a difference during your search for a new home. We really appreciate your kind words and recommendation and we look forward to assisting you again soon!
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleFrom day one, Daniel and his team have made the process of letting my property easy and stress free. No question has been to silly for them, and everything has been answered quickly. I feel very confident with the process of letting my house through this agent
Leanne · 8 August 2026 · Miles and Barr Canterbury
Agent replied · 15 August 2026
Many thanks Leanne for your kind words and 5* review this has been shared with the lettings team.
We are here to support all Landlords and clients offering personal, professional advice and support and truly value your loyalty.
We look forward to continue to work ahead with you.
John Buckby
Lettings Manager
★★★★★ 4/5
GoogleRating only, no written review.
Carlis · 8 August 2026 · Miles and Barr Canterbury
Agent replied · 15 August 2026
Many thanks Carlis for your 5* review - I hope you are settling well into your new home?
John Buckby
Lettings Manager
★★★★★ 5/5
GoogleThey have been/are excellent team. I have received great & prompt support from them whether thats information or getting things fixed or finding people or viewings. They are professional, fair and genuinely helpful. I trust them wholeheartedly to manage things for me.
S · 8 August 2026 · Miles and Barr Canterbury
Agent replied · 15 August 2026
Many thanks Shiblee for your kind words and 5* review that has been shared with the lettings teams.
We truly value your loyalty and its always a pleasure supporting you with your portfolio. We look forward to continuing to work with you ahead.
John Buckby
Lettings Manager
★★★★★ 5/5
GoogleI am very grateful to the agency team for their work. We found our accommodation very quickly and we are very satisfied. They responded to every request we made quickly and in an organized manner.Thank you so much again.
Yuliia · 8 August 2026 · Miles and Barr Canterbury
Agent replied · 15 August 2026
Many thanks Yuliia for your kind words and 5* review, I am delighted the team were able to support you from application to moving into your lovely new home.
I have shared this with the whole lettings team who are here to support throughout.
John Buckby
Lettings Manager
★★★★★ 5/5
GoogleMelanie is amazing. She moved me into my first home back in 2020 and she’s moving me again. So lovely and kind
Chloe · 7 August 2026 · Miles and Barr Canterbury
Agent replied · 10 August 2026
Dear Chloe,
Thank you so much for your lovely 5-star review! It’s so wonderful to hear that Melanie was there to help you into your first home back in 2020 and is now helping you with your next move! Her kindness, care and dedication really shine through and we’re sure she’ll be delighted to know how much you appreciate her support. Thank you for choosing us again and we wish you all the best in your new home! 😊
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleThe viewing was excellent - and Lisa was very helpful and accommodating. She answered all are questions and even generous offering us valuable ways to proceed. Thank You!
Swastee · 6 August 2026 · Miles and Barr Canterbury
Agent replied · 10 August 2026
Dear Swastee,
Thank you so much for your fantastic 5-star review! We’re delighted to hear that Lisa made your viewing such a positive experience. It’s great to know she was helpful, accommodating and took the time to answer all your questions, as well as offering some valuable guidance on the next steps. We’ll be sure to pass your kind words on to Lisa!
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleThank you Vicki for helping me Purchase the property, you were very helpful and you exceeded my expectations many thanks to you an the Team..
Kind regards
Ryan
Ryan · 6 August 2026 · Miles and Barr Canterbury
Agent replied · 11 August 2026
Thank you for your lovely review! We’re delighted that Vicki and the team could help with your property purchase and exceed your expectations. We’ll be sure to pass on your kind words. Wishing you every happiness in your new property!
★★★★★ 5/5
GoogleAll of John Payne's team who worked on our sale were knowledgeable, ever patient and professional - everything that we needed. Thank you.
Peter · 4 August 2026 · Miles and Barr Canterbury
Agent replied · 11 August 2026
Thank you for your kind review! We’re delighted that the team’s knowledge, patience and professionalism helped you throughout your sale. It was a pleasure assisting you, and we wish you all the very best for the future.
★★★★★ 5/5
GoogleBrilliant service in our house buying. Vicki and Vanessa were brilliant and made everything smooth! Thankyou
Dan · 4 August 2026 · Miles and Barr Canterbury
Agent replied · 11 August 2026
Thank you for your lovely review! We’re delighted that Vicki and Vanessa made your house buying experience so smooth. We’ll be sure to pass on your kind words, and we wish you every happiness in your new home!
★★★★★ 5/5
GoogleReally helpful team, communicate very well and made the whole transition extremely easy
Thank you to the entire team
Joe · 1 August 2026 · Miles and Barr Canterbury
Agent replied · 15 August 2026
Many thanks Joe for your kind words and 5* review - I am glad you have felt supported by the Lettings team from application to moving in.
Best wishes in your new property.
John Buckby
Lettings Manager
★★★★★ 5/5
GoogleWe are delighted with the care, attention and information we are receiving as potential buyers in the Canterbury Area.
Peter · 31 July 2026 · Miles and Barr Canterbury
Agent replied · 2 August 2026
Dear Peter,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you've been pleased with the care, attention and information you've received from our Canterbury team. Buying a home is a significant journey and we're committed to making the process as smooth and enjoyable as possible. We look forward to continuing to help you find the perfect property and are here to support you every step of the way.
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleNaomi from Miles and Barr was excellent. She made time for me to do a viewing last minute and was a great help throughout the whole process. She answered all my questions, didn't rush me during the walkthrough, and made what is usually a stressful experience feel completely seamless. Highly recommended!
James · 30 July 2026 · Miles and Barr Canterbury
Agent replied · 2 August 2026
Dear James,
Thank you for your fantastic 5-star review! We're so pleased to hear that Naomi provided such excellent service. Going the extra mile to accommodate a last-minute viewing, ensuring all your questions were answered and giving you the time you needed are exactly the standards we strive for. It's wonderful to know she made what can often be a stressful experience feel seamless. Your recommendation means a great deal to Naomi and the whole team at Miles & Barr Canterbury. We wish you all the very best and are here if we can help with anything in the future.
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleGreat service. Very good support and clear communication.
Cherian · 30 July 2026 · Miles and Barr Canterbury
Agent replied · 2 August 2026
Dear Cherian,
Thank you for your wonderful 5-star review! We're delighted to hear that you received great service, along with clear communication and the support you needed throughout your experience with us at Miles & Barr. Providing a smooth and stress-free service is always our goal, so it's fantastic to know we delivered. We really appreciate your kind words and look forward to helping you again in the future.
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleSteve came to value our house today and was excellent throughout. He was friendly and informative and took the time to explain everything clearly. He offered honest, helpful advice, even though we’re not looking to sell at the moment. We really appreciated the time he spent with us and wouldn’t hesitate to recommend him.
Claire · 30 July 2026 · Miles and Barr Deal
Agent replied · 10 August 2026
Thank you Claire for sharing your wonderful experience with us. We're thrilled to hear that Steve provided friendly and informative support during your house valuation. We appreciate your kind words and we look forward to assisting you in the future, whenever you're ready.
★★★★★ 5/5
GoogleLisa was very helpful in the viewing and would recommend Miles and Barr.
Sam · 30 July 2026 · Miles and Barr Canterbury
Agent replied · 2 August 2026
Dear Sam,
Thank you for your fantastic 5-star review! We're delighted to hear that Lisa was so helpful during your viewing and that you would recommend Miles & Barr. Your kind words mean a great deal to Lisa and the whole team. We really appreciate your recommendation and look forward to helping you throughout your property journey.
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleWonderful experience. The whole team is great, but I cannot say enough about Rebecca’s attention and help with our process. 10/10.
Yvette · 29 July 2026 · Miles and Barr Canterbury
Agent replied · 19 August 2026
Dear Yvette
Thank you so much for your fantastic 5-star review! We really appreciate you taking the time to share your experience.
We're delighted to hear that you had such a positive experience with our team, and your kind words about Rebecca will mean a great deal to her. She is passionate about providing the highest level of customer service, so it's wonderful to know her support and attention made such a difference throughout your journey.
Thank you again for your recommendation and your 10/10 rating. It was a pleasure helping you, and we wish you all the very best. If we can ever assist you again in the future, we'll be here to help.
Kind regards
Keith Trigg
Managing Director
★★★★★ 5/5
GoogleRebecca at Trigghomes was wonderful to work with. We had a bit of a complicated case, and she helped us through many hurdles over a period of a few weeks. She was kind, helpful, and very pleasant to work with.
Bennett · 29 July 2026 · Miles and Barr Canterbury
Agent replied · 19 August 2026
Dear Lee
Thank you so much for your fantastic 5-star review! We're delighted to hear that Rebecca provided such excellent support throughout what was a more complex process.
She is dedicated to helping our clients every step of the way, and it's wonderful to know her kindness, patience and professionalism made such a positive difference. We'll be sure to pass on your lovely comments to Rebecca. Thank you for choosing Trigghomes, and we wish you all the very best in your new home!
Kind regards
Keith Trigg
Managing Director
★★★★★ 5/5
GoogleFrom start to finish the process of selling the house was made easier and less stressful using Payne’s. Both Vanessa and Vicki were an absolute joy to work with and I cannot recommend them highly enough.
Julian · 28 July 2026 · Miles and Barr Canterbury
Agent replied · 11 August 2026
Thank you for your wonderful review and recommendation! We’re delighted that Vanessa and Vicki helped make selling your house easier and less stressful. We’ll be sure to pass on your kind words to them both. Wishing you all the very best for the future!
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