Trusted Agent profile

Middleton Estates estate agents in Shoreham-By-Sea and Lancing

4.6

★★★★★ Excellent

151 reviews across 2 offices and 2 platforms

Middleton Estates has two offices, in Shoreham-By-Sea and Lancing. Together they have 151 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

150

Reviews on Google

All 2 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 2 offices

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Our offices

Middleton Estates's two offices, most reviewed first. Each has its own page.

Latest reviews from every Middleton Estates office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We worked with Richard when we purchased our commercial premises in North Road, Lancing. Richard is comminited to the task in hand which was proven as we had a lengthy purchase which took around a year to complete due to third parties. He kept us up to date along the way! He is easy to talk to and has a good sense of humour without being flippant. We have kept in communication after our purchase and he is now neighbour, on the High Street next to us at Your Choice Medical. Dr & Mrs von Biel

Lorraine · 13 October 2021 · Middleton Estates Lancing

Agent replied · 11 June 2024

Thank you Dr & Mrs Von Biel, it was a pleasure dealing with you and thoroughly enjoy being your neighbor

5/5

Google

We have dealt with Richard and his team for a long time now and they are hard working and really do what they say they are going to do. On our last sale he managed to get £9,000 above the price they put it onto the market which was a further £25,000 more than the other agents said. So cannot recommend Richard and his team enough.

Manager · 13 October 2021 · Middleton Estates Lancing

Agent replied · 13 June 2024

Thank you Robert for your kind words and hope the family are well. Hope to speak soon.

5/5

Google

Rating only, no written review.

Octavian · 13 October 2021 · Middleton Estates Lancing

Agent replied · 11 June 2024

Thank you from all the team at Middleton Estates

5/5

Google

Rating only, no written review.

Lisa · 13 October 2021 · Middleton Estates Lancing

Agent replied · 11 June 2024

Thank you Lisa

5/5

Google

Excellent service and friendly support. Highly recommended.

Mohammad · 13 October 2021 · Middleton Estates Lancing

Agent replied · 11 June 2024

Thank you Mohammad for your kind words. Ricky Heasman & team

5/5

Google

Thought we'd try the new guys in town,no regrets a professional friendly team.

Adrian · 13 October 2021 · Middleton Estates Lancing

Agent replied · 11 June 2024

Thank you Adrian for your kind words.

5/5

Google

Kayla just sold my house- it was my first sale so I was a bit nervous but she was very supportive and professional. Would highly recommend!

Luke · 13 October 2021 · Middleton Estates Lancing

Agent replied · 11 June 2024

Thank you Luke for your kind words and we always on hand to help. Ricky Heasman & team

5/5

Google

Having dealt with Ricky at the Lancing branch, I can say that his attention to detail and professionalism is unrivalled. Great communication, top service, I would highly recommended.

T · 13 October 2021 · Middleton Estates Lancing

Agent replied · 11 June 2024

Thank you for your kind words! Ricky Heasman & team

5/5

Google

Can’t thank Kayla enough. Nothing was too much to ask her. She was always professional, knowledgeable and helpful. Complete 5 star service throughout. She really made selling our home in Worthing an exciting experience. Thank you so much Kayla. If we move again, we know who to call.

Charlotte · 13 October 2021 · Middleton Estates Lancing

Agent replied · 11 June 2024

Thank you Charlotte for your kind words. Ricky Heasman & team

5/5

Google

Megan, from Middleton Estates, was the first person to show me a potential new home in Lancing. She was friendly and helpful and made the experience a positive one. During covid times and busy times she kept me updated on properties that might suit me, she canvassed in a particular location for me, and even pointed out a property from a competitor (I think she felt sorry for me after some time with no luck)! If I could have chosen an estate agent to buy through, it would have been her. Thanks for your help Megan.

Li · 13 October 2021 · Middleton Estates Lancing

Agent replied · 11 June 2024

Thank you for your kind words and always here to help.

5/5

Google

Absolute delight to work with Middleton Estates! I was greeted on the phone by Ricky who couldn't have been more helpful. We knew what we wanted and the price range and was so helpful picking out a few properties he had on his books and talking me through them. His knowledge of the area and market was great and he had a lovely cheeky character to match! He seemed more interested in finding me the right property rather than just showing me what he had and he was always on the other end of the phone when we wanted him! He wasn't able to meet us at one of the properties as I can imagine he is in high demand but I was greeted by Kayla at the property who was just as lovely as Ricky! If you are unsure about anything or just want to know more about Lancing these guys are the agents to see! Could not recommend any higher!! Thank you Ricky, Kayla and the while team at Middleton!!

Daniel · 13 October 2021 · Middleton Estates Lancing

Agent replied · 11 June 2024

Thank you Daniel for your kind review. We are always here to help! Kind regards Ricky Heasman & team Middleton

5/5

Google

We first dealt with Middleton Estates when looking to move to the coast. We used their home search service and they very quickly found our dream home! They really understood what we were looking for and were very helpful and responsive. They also sold our home on the first weekend of being on the market and got us over the asking price. The process was smooth and they made it much less stressful. Brilliant team, great communication and very professional. We are very happy in our new home. Thank you Ricky and the team!

Jade · 13 October 2021 · Middleton Estates Lancing

Agent replied · 11 June 2024

Thank you Jade for your kind words and it was a pleasure. Ricky Heasman & team

5/5

Google

Very professional company, friendly team, cant wait to move in!PositiveResponsiveness, Quality, Professionalism, Value

Melanie · 24 August 2021 · Middleton Estates Shoreham-By-Sea

4/5

Google

Great experience so far with this agency - very responsive on the phone, knowledgeable staff during viewings and they offer great support for first time buyers. Would recommend!PositiveProfessionalism

Luke · 24 August 2021 · Middleton Estates Shoreham-By-Sea

1/5

Google

Having viewed a property to let and immediately expressed my interest in renting it, I was told I would receive a response on the same day, once the potential tenants had been considered by the landlord/lady. Unfortunately, we are now five days on and despite me sending an email and telephoning for an update (they were going to call me back), I have heard nothing and of course assume that my application was unsuccessful. I would like to suggest that all potentials tenants are handled with respect and transparency. Searching for property is not an easy task and is time consuming, taking time out of the working day to view properties. Just a courtesy email is required. This letting agent has a lot to learn about customer service and I for one, will avoid in the future.NegativeResponsiveness, Professionalism

Clare · 24 August 2021 · Middleton Estates Shoreham-By-Sea

Agent replied · 11 June 2024

Hello Clare, sorry that you felt Middleton Estates customer service was unsatisfactory during your time looking for a property to rent. I have looked over all previous contact with yourself in regards to your complaint. I can confirm that on Tuesday 12th January you put forward an offer for a property. However ,as with all letting agents, there is a procedure to follow and we have to wait for landlords to come back to us with whether they are going to accept an offer or not. This, unfortunately, hardly ever happens within the same day. We tried multiple times to contact you on Friday 15th January via the mobile phone number you gave us but unfortunately you did not answer, there was no voicemail facility on your mobile phone and you did not call us back. Since receiving this review we have again tried to contact you, this time via email, and can see that you have read our email but again we have not heard from yourself. If you would like to talk to us please contact us on 01273 454878. Thank you.

5/5

Google

Tom and his team are head and shoulders above the rest. We have dealt with them whilst buying and selling. More often recently my partner and I have attended viewing where the agent hasn’t a clue about the obvious details. This is not the case with Middleton’s. I don’t think we would use anyone else again. Big thumbs up from us 👍👍👍👍👍👍PositiveResponsiveness, Quality, Professionalism, Value

Helen · 24 August 2021 · Middleton Estates Shoreham-By-Sea

5/5

Google

It's been an absolute pleasure to buy a property from Middleton Estates, right from our initial meeting with Kayla and Ricky. Stephanie was superb is laising with solicitors and keeping us updated which we've never had before and they've always been on hand to help with questions. A very professional team and highly recommend them.PositiveResponsiveness, Professionalism

Paul · 24 August 2021 · Middleton Estates Shoreham-By-Sea

4/5

Google

Respect of the owner and professional in his approach. Wish all the success in the coming months.

Loui · 12 June 2021 · Middleton Estates Shoreham-By-Sea

Agent replied · 11 June 2024

To clarify for any potential clients there is an ongoing case with this gentleman, we don't feel that it is appropriate to comment any further.

5/5

Google

We were very impressed with the very professional, friendly and understanding service from Tom and team at Middleton Estates. We would highly recommend them!PositiveResponsiveness, Quality, Professionalism

Sally · 12 June 2021 · Middleton Estates Shoreham-By-Sea

5/5

Google

Tom and his team were great during the sale of our house and when our initial buyers pulled our during lockdown they worked extremely hard to get another buyer.  Would thoroughly recommend.PositiveProfessionalism

Marion · 12 June 2021 · Middleton Estates Shoreham-By-Sea

5/5

Google

A great team at Middleton’s! Weekly email updates were helpful from the Progression Manager. A big thank you to Taylor #1 and Stephanie for helping make everything happen with our purchase.PositiveResponsiveness, Quality, Professionalism

D · 12 June 2021 · Middleton Estates Shoreham-By-Sea

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Middleton Estates

Which Middleton Estates office has the most reviews?

Shoreham-By-Sea has the most, with 103 reviews rated 4.4 out of 5, followed by Lancing with 48.

Where are the Middleton Estates offices?

The two Middleton Estates offices, by town:

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