5/5
Massive thank you to Johnathan for…
Massive thank you to Johnathan for making my first ever viewing very comfortable and stress free. He was very polite and answered every single question that I conjured up. Would highly recommend.

Trusted Agent profile
★★★★★
774 reviews across 3 offices and 3 platforms
Michaels Property Consultants Ltd has three offices, in Colchester, Halstead and Braintree. Together they have 774 reviews on three platforms, rated 4.7 out of 5 overall.
Tell us what you need and up to 3 trusted local agents will be in touch.
Michaels Property Consultants Ltd's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Massive thank you to Johnathan for…
Massive thank you to Johnathan for making my first ever viewing very comfortable and stress free. He was very polite and answered every single question that I conjured up. Would highly recommend.
5/5
Quick and responsive service
The team at Micheals Property Consultants are knowledgeable and helpful. They are responsive and supportive. The Sales Progressor manager Niki is exceptionally supportive. Good experience overall, thank you!
5/5
Michaels have been brilliant start to…
Michaels have been brilliant start to finish. Very Professional.
5/5
Outstanding Customer Service
We purchased our property, 6 years ago, through Michaels and were so impressed with the service when we decided to sell they were the only Estate Agent we contacted. So happy we did. From Cameron, taking photos and doing the initial consultation, Michael compiling the brochure and Lee and Ollie arranging viewings, the service has been first class. However they really come into their own with the fantastic customer service, and support, provided by Nikki.
5/5
First time buyers review
Me and my partner bought our first property with Michaels and I couldn’t recommend them highly enough.
1/5
We rented through this company for two years, and it was by far the worst experience I’ve had with a real estate agency, and I’ve dealt with many across different countries. When I moved in, the property was in a truly appalling condition. It had clearly not been cleaned at all after the previous tenants left. There was for example rotten, uneaten food in the oven and urine throughout the bathroom. I had specifically been asked to delay my move-in date so the property could be professionally cleaned (they were aware of the condition), which was obviously not done. After I complained, they eventually sent cleaners, but in the meantime, I had to stay in a hotel because the property was completely horrendous. When I politely requested financial compensation for this, I was met with reluctance, a lack of empathy, and what felt like dismissive and dishonest responses, with an underlying misogynistic tone. Throughout the tenancy, we experienced multiple issues that were largely ignored. These included problems with hot water, I was told to my face that a 37°C shower is “standard” in the UK and sufficient, as well as faulty heaters that claimed to be working while failing to heat the property and consuming excessive energy. There was also substantial mould growth, which was only addressed months later. Even then, the issue was not properly resolved, they simply installed a small fan and considered the matter closed, without cleaning or treating the mould itself. There were more issues, but these examples give a clear picture. It was such a relief to finally be done with them. It felt like a huge weight had been lifted off my shoulders after such a stressful experience. Real estate agencies often have a poor reputation, but this one stands out as particularly bad, even among the worst. I strongly advise avoiding this company for tenants and landlords!
5/5
Michael’s was the estate agent I bought…
Michael’s was the estate agent I bought my property through rather than the one I sold through and I wish I had sold through them as well, as they were so much better than my estate agent! Michael’s kept me updated all the way through a very drawn out and painful procedure and were always contactable via phone and email. Thank you so much, and particular thanks to Nikki for all your hard work!
5/5
Really grateful to of all of the team at Michaels for the handling of our sale. The professionalism, friendliness and nothing is too much, no question too silly attitude was amazing. Particular thank you to Aaron, Jacqui and Max for being fab throughout - wouldn't hesitate to return if needed!
5/5
Impressive level of customer service…
Impressive level of customer service from beginning to end. An exceptional amount of communication from Jo in the Colchester office. They exceeded my expectations. Thank you.
5/5
Micheal's Property Consultants at Halstead. The staff members are Very Friendly, Professional and Amenable. A throughly Excellent Agent and I would say are the Best in this area of Essex. Credit where Credit is Due. Definitely a 5 star service all round.
5/5
Our whole pathway from start to finish has been such a positive experience with Michaels Estate Agents. Jacqui, Sales progressor, kept us informed with regular updates but she also was a great support when our first house sale fell through. However, with dedicated team effort from Colchester branch and Halstead we have now exchanged contracts, so we have our happy ending. Thank you all so much!
5/5
Beth was very professional and handled all maintenance at my property efficiently. She ensured that all work was completed to a high standard and kept everything well organised. I really appreciated her attention to detail and proactive approach throughout.
5/5
Michaels were great in my house sale - especially Nikki who was brilliant from start to end. Would highly recommend
5/5
First-time buyers of no.29
We are first-time buyers after renting for many years and have dealt with a wide range of estate agents (not all of them positive experiences). As a result, we were quite apprehensive about the buying process, especially as it was all new to us.
5/5
Always a great experience with Michaels…
Have used Michael's a few times over past years and always a great experience. Kept informed. Always can get hold of them by phone or email. Feel they liaise well between seller & buyer.
5/5
Outstanding Support for First-Time Buyers
Lee Francis and Jo Davy were outstanding from start to finish. As first-time buyers, my partner and I were quite cautious after a previous negative experience with a mainstream estate agent. However, Lee completely changed that for us. He supported us every step of the way, kept us fully informed throughout, and gave us real confidence in securing our first home.
5/5
Bought my first property, Jo is a gem!
Bought my first property with Michaels. The process was smooth, well explained and Jo was an absolute gem! She kept me up to date with every part of the process. Nothing seemed too much for her, a very reliable & lovely woman!
5/5
Jo Davy has been great
Jo Davy has been an absolute pleasure to work with. She is a very driven individual, extremely professional and hard working, responding rapidly, comprehensively and kindly. I have had a number of queries for the Sellers, both before and after purchase and she has been instrumental in obtaining answers efficiently.
5/5
Many thanks to Kyle at Michaels…
Many thanks to Kyle at Michaels Property Consultants for securing two new tenants quickly and professionally.
5/5
Brilliant team - would highly recommend
Michaels have made made the stressful experience of selling a house as pain free as possible! All the team have been a pleasure to deal with and highly efficient and I’d have no hesitation in recommending above other agents. Particular thanks to Ollie and Lee throughout the marketing stages and Jo for her efficiency in pushing the sale through to exchange in under 8 weeks.
5/5
Patrick, Gemma, Charlotte and Kelan were absolutely fantastic! Great team to help coordinate with selling our family property. Would not hesitate to use them again!
5/5
I can’t thank Charlotte and Michaels enough for the incredible job they did in selling my mum’s house. From start to finish, their professionalism, knowledge, and genuine care really stood out. They guided us through every step of the process with clear communication and patience, always making sure we felt informed and supported. What could have been a very stressful experience was made so much easier thanks to their calm and organised approach. Their expertise in the market was evident straight away, and they worked tirelessly to secure a great outcome. We were especially impressed with how smoothly everything was handled and how quickly they managed to find the right buyer. Most importantly, they treated the sale with sensitivity and understanding, which meant a lot to our family. It never felt like “just another sale”, they truly cared. I wouldn’t hesitate to recommend Charlotte and the Michaels team to anyone looking to buy or sell a property. Absolutely outstanding service from start to finish.
5/5
Great service with a personal touch
We have nothing but great things to say about Michaels in Braintree with regards to the sale of our family home. From the minute they came round to get measurements to the day we handed over the keys. Excellent service from Patrick, Gemma, Charlotte and Kelan. Great communication with us, the solicitors and within their team. We would thoroughly recommend.
5/5
Great experience from start to finish
Great experience from start to finish, Very helpful the whole way through our move process.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Colchester has the most, with 604 reviews rated 4.7 out of 5, followed by Halstead with 283.
The three Michaels Property Consultants Ltd offices, by town:
Tell us what you need and up to 3 trusted local agents will be in touch.