Every review we hold for the Braintree office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service from Kyle and the Michaels team
Michaels letting team, in particular Kyle, have been absolutely fantastic in letting my property. Kyle has been incredibly professional, helpful and efficient throughout, and I’ve really appreciated how approachable and responsive he has been. He kept me fully updated at every stage and made the whole process feel easy and stress-free. It’s clear that he genuinely cares about providing a great service, and I wouldn’t hesitate to recommend Kyle and the Michaels team to anyone looking for a first-class letting agent.
Sarah · 10 August 2026
★★★★★ 5/5
TrustpilotMichaels team have been outstanding…
Michaels team have been outstanding from start to finish. Max was our first contact who came to our home to value it, he was kind, considerate and patient with all our questions, a true professional. The photography was first class and showed our house beautifully. Sold to first viewers and from there the team have been exceptional. They always answer the phone with politeness and have always helped us out with our queries to put our minds at rest. Jo has gone over and above to make the process smooth and stress free. Can't thank you all enough and can highly recommend Michaels to anyone wanting an exceptional estate agent.
Customer · 31 July 2026
★★★★★ 5/5
TrustpilotEasy & Seamless experience with Michaels!
I recently used Michaels to sell my house and I cannot fault the entire experience. From the start, Cameron came round to value the house and straight away I was impressed by his knowledge of the market and felt confident I was in capable hands. They sold my house within 16 days! Lee was consistently giving me updates on how the viewings were going and once it was sold Jo gave me a call once a week to update me on how things were progressing. It was a very easy and seamless experience and the Michaels team were a joy to deal with. Thanks all!
Shane · 22 July 2026
★★★★★ 5/5
GoogleI can’t thank Charlotte and Michaels enough for the incredible job they did in selling my mum’s house. From start to finish, their professionalism, knowledge, and genuine care really stood out.
They guided us through every step of the process with clear communication and patience, always making sure we felt informed and supported. What could have been a very stressful experience was made so much easier thanks to their calm and organised approach.
Their expertise in the market was evident straight away, and they worked tirelessly to secure a great outcome. We were especially impressed with how smoothly everything was handled and how quickly they managed to find the right buyer.
Most importantly, they treated the sale with sensitivity and understanding, which meant a lot to our family. It never felt like “just another sale”, they truly cared.
I wouldn’t hesitate to recommend Charlotte and the Michaels team to anyone looking to buy or sell a property. Absolutely outstanding service from start to finish.
Jula · 20 March 2026
★★★★★ 5/5
TrustpilotMichael's Estate Agents top Marks
From the moment we Spoke to Michael Brickmore we knew he actually did know what he was talking about and had the knowledge to advise us the best way forward to selling our mother's house , Ollie took over the viewings and after our purchasers had agreed to buy we were kept in contact of developments by Jo in the office ,
Mr · 23 July 2026
★★★★★ 5/5
TrustpilotExperience using Michaels Property Consultants
It was wonderful working with the team at Michaels, they marketed the property professionally and we sold within a week. Selling and buying can be the most stressful thing one can do, they made it easy for us. We dealt with Nikki in their updates team who was professional and courteous. We highly recommend Michaels Property.
Jessica · 15 July 2026
★★★★★ 5/5
TrustpilotWe just want to say a special thank you…
We just want to say a special thank you to Carla at Michaels. Carla has been helping us over the past five months with the progression of the sale of our home. Carla, we cannot thank you enough. We truly believe this would not have happened without your continuous hard work and persistence. There have been many times we thought this was never going to happen or fall apart and in all of those moments we have lent on you and you have kept it together for us. You have gone above and beyond and been someone we can both lean and rely on in this process. To summarise, we could not have done this without you and we hope Michael's know how lucky they are to have you. Eva & Sam
Eva · 17 November 2025
★★★★★ 5/5
TrustpilotFirst class service all round…
From first contact to completion of our sale, we have nothing but positive things to say about Michaels Property Consultants. We absolutely and wholeheartedly recommend them to anyone thinking of selling. Michael and Lee were knowledgeable and kept us informed. A special mention however, must be given to Nikki, who, is frankly a star! Not only did she update us throughout the process, even when there was not much happening, but her suggestions were super
A · 23 December 2025
★★★★★ 5/5
TrustpilotWe are First Time Buyers and have just…
We are First Time Buyers and have just bought our house with Micheals. We had previously not had a good experience with Estate Agents but Micheal Bickmore and Jo Davy took on our sale and were amazing. They were very attentive and gave regular updates, as well as being friendly and supportive to get the sale through. A special shoutout to Lee who had not been a part of this sale but worked hard to get our exchange through when Jo and Micheal weren’t there, thank you!
Grace · 18 October 2025
★★★★★ 5/5
TrustpilotMichaels have been amazing
Michaels have been amazing , would highly recommend and I would definitely use them again. Michael Bickermore has been great at communicating and has made the experience a good one. So glad we went with them!
Maia · 16 September 2026
★★★★★ 5/5
TrustpilotMax was an absolute superstar after a…
Max was an absolute superstar after a call to the office asking to view a bungalow today as we were in the area. He went above & beyond to work with our timeframe. During the viewings he was professional, friendly & informative. On hearing our requirements Max also took us onto a further property. Great service, would recommend, thank you from Pam & Dawn
Milliemoo · 20 February 2026
★★★★★ 5/5
TrustpilotVery Professional and friendly!
Although the appointment was rescheduled it was only by 15 minutes and they called me well in advance to confirm the new time. The agent, Kieran was very professional and friendly and gave helpful information about the property. I also appreciated the brochure with full property details I received at the end of the viewing - nice to have something in hard copy for easy reference.
Cheryl · 23 December 2025
★★★★★ 5/5
TrustpilotChloe very efficiently lined up 6…
Chloe very efficiently lined up 6 viewings for me in one morning as requested in Wivenhoe. Communication was great and she did a great job of showing us round the houses we looked at. Thank you Chloe.
Louise · 23 July 2026
★★★★★ 5/5
TrustpilotNot naming or shaming as not my style
Not naming or shaming as not my style, but we were initially with another estate agent. Ok it was the school holidays and we did not have much interest when we first put it on the market. I get that. But there was no communication, no help and to be honest very stressful. When we took on Michael’s , immediately they were so friendly , kept us updated did all the hard work getting interest through the doors and we sold it more or less straight away. Well done Ollie for that and helping us throughout with yours and Lees help , it was stress free and would highly recommend them. Wish we had gone with you in the first place. Only reason was that particular estate agent was up the road from us, but they def need to be retrained to Michaels high standards. Then once sold Jo took on all the rest. And once again stress free, helpful polite and communication spot on. Thank you.ok gonna be honest there was a few hiccups on the way , but none that was your fault. But you showed your professionalism and dealt with it immediately. Well done. Thank you. Highly recommend to anyone. Craig , Stanway.
Craig · 13 August 2026
★★★★★ 5/5
TrustpilotHighly recommend!
Michaels have been amazing in supporting me with my purchase. Special thanks to Nikki and Michael for all your help and reassurance over the last few weeks. Highly recommend 😊
Lorna · 12 August 2026
★★★★★ 5/5
TrustpilotHighly recommended!
We can’t thank Nikki and the whole team at Michael’s enough for everything they did to get our house sale and purchase over the line in such a short space of time.
Amy · 29 July 2026
★★★★★ 5/5
TrustpilotFantastic company
Every member of staff involved with our move was brilliant, Nikki was dealing with our sale and her efforts can only be described as outstanding.
Andy · 1 September 2026
★★★★★ 5/5
TrustpilotChloe Jackson was very polite and very…
Chloe Jackson was very polite and very helpful in sorting and letting us look not 1 but 3 properties.
Yvonne · 18 September 2026
★★★★★ 5/5
GoogleGive the small guys a chance!
We have recently used Michael’s to sell our property in Braintree. The Braintree team have been absolutely fantastic and I wouldn’t hesitate to use again or recommend. We initially tried to sell through a big name local agent and had nothing but trouble! Swapping to Michael’s was the best thing we did.
Gemma has been very professional and proactive throughout, holding a complicated sale together through her excellent communication up and down the chain, which is all we could ask for.
Joely and Patrick conducted our viewings and both were very professional, turned up on time and kept us informed of buyer feedback promptly.
Candice · 21 February 2025
★★★★★ 5/5
TrustpilotProfessional and friendly service from a non-corporate company
Michaels handled the sale of both our property and the property that we purchased. Whilst unusual, this turned out to be the perfect decision in what was became, due to outside factors, a protracted and stressful move. Throughout this, Michaels were friendly and professional, keeping us informed and always easy to contact. Generally much nicer to deal with than the larger corporate agencies.
Dave · 18 September 2026
★★★★★ 5/5
TrustpilotThank you Chloe
Thank you Chloe, for a professional, friendly and helpful service when we viewed two properties today. We will definitely be using Michaels again.
JR · 24 July 2026
★★★★★ 5/5
TrustpilotA very professional agency.
Kelan was on time , and ready to show us around the property . He gave us plenty of time and was very professional.
Steven · 10 July 2026
★★★★★ 5/5
TrustpilotChloe was lovely and very informative…
Chloe was lovely and very informative about the property . Made us feel very welcome and know lots about the property .
Michelle · 22 July 2026
★★★★★ 5/5
TrustpilotOliver Fisher and his team were…
Oliver Fisher and his team were absolutely fantastic in helping us purchase our new home. From the first viewing to closing, they were professional, knowledgeable. They expertly handled all the complexities and communicated clearly throughout. We felt supported 100% of the way. A five-star experience!
Bahadur · 27 January 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.