Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleCompleted a rental deal today, I have dealt with several other local agents and none have been as helpful and efficient as Adams have. Elizabeth has been super helpful and as a first time renter she has held my hand through the whole process and made it super easy. Can't recommend enough.PositiveResponsiveness, Quality, Professionalism
Lindsey Β· 21 June 2021 Β· Michael C Adams Halton (54 High Street)
Agent replied Β· 20 June 2024
Thank you. Your kind words are much appreciated.
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5/5
GoogleGreat service and professional staff.PositiveResponsiveness, Professionalism
Mike Β· 21 June 2021 Β· Michael C Adams Halton (53-55 Albert Road)
Agent replied Β· 20 June 2024
Thank you for your review.
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5/5
GoogleVery professional from start to finish, the team were very informative regarding all aspects of our house purchase.
A very satisfied customer!!PositiveResponsiveness, Quality, Professionalism
Kevin Β· 21 June 2021 Β· Michael C Adams Halton (53-55 Albert Road)
Agent replied Β· 20 June 2024
Thank you for taking the time to review our services. Weβre glad to have been able to assist you with your purchase. Best regards, Team Adams π π β¦
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5/5
GoogleExcellent, fast service. Property sold within first week and completed in 6 weeks.
Thanks to whole Widnes branch staff.PositiveProfessionalism
Sukh Β· 21 June 2021 Β· Michael C Adams Halton (53-55 Albert Road)
Agent replied Β· 20 June 2024
Thank you for your review and thank you for using Adams. All the very best for 2021!
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5/5
GoogleNo regrets using Adams to sell my house. Very professional, loads of expertise and experience, and a pleasure to deal with.PositiveResponsiveness, Professionalism
Stephen Β· 21 June 2021 Β· Michael C Adams Halton (53-55 Albert Road)
Agent replied Β· 20 June 2024
Thank you for your review. Itβs very much appreciated. All the best from Adams π π β¦
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5/5
GoogleFrom my first contact with the Adams team right through to the completion of the sale, I found the team to be extremely professional and helpful at all times.PositiveProfessionalism
Ian Β· 21 June 2021 Β· Michael C Adams Halton (53-55 Albert Road)
Agent replied Β· 20 June 2024
Thank you for your review.
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5/5
GoogleFantastic service from start to finish. Proactive, responsive and highly professional company. Selling your house is stressful but Adams made it a joy. Would highly recommend.PositiveResponsiveness, Professionalism
Phil Β· 21 June 2021 Β· Michael C Adams Halton (53-55 Albert Road)
Agent replied Β· 20 June 2024
Thank you for your kind words. It was our pleasure assisting you with your recent sale. All the very best from all at Adams!
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5/5
GoogleWe started proceeding with our purchase through the Widnes branch of Adams in January. From the start, they have been proactive in letting us gain access to the property to measure up for things before the sale had finalised. They chased up solicitors on our behalf to make the purchase as smooth as possible. We completed the purchase in March which in my eyes is an amazing turnaround time given the pandemic.
Thank you to Tracey, Kate, Neil and Liz πPositiveResponsiveness, Professionalism
Nikki Β· 21 June 2021 Β· Michael C Adams Halton (53-55 Albert Road)
Agent replied Β· 20 June 2024
Thank you for your review. We are glad to have been able to make your house purchase a little less stressful. All the best in your new home from Team Adams π π β¦
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5/5
GoogleWe all know that itβs much easier to write a good review than a bad one so this review should be an absolute Doddle. From the first instruction to the sale and completion Adams (Widnes) were tremendous. Easy to deal with but knowledgable and professional and the sales manager Neil came across as dead straight and honest, which sort of contradicts the stereotype. Iβd have absolutely no hesitation in using this company again and would heartily recommend to friends and family. Thank youPositiveResponsiveness, Quality, Professionalism, Value
Steve Β· 21 June 2021 Β· Michael C Adams Halton (53-55 Albert Road)
Agent replied Β· 20 June 2024
Thank you for your review. It was our pleasure being able to assist you with your recent sale. Merry Christmas.
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5/5
GoogleRecently used Michael Adams Widnes to sell my house and the service I received from Neil and all of the ladies in the office was excellent and they went above and beyond to help with everything from offers and negotiating at the start of the process right through to the end of the process and helping with solicitors. I highly recommend this agent and their experience and professionalism helped to get everything through in what is a crazy time in the market. Thank you all!!PositiveResponsiveness, Professionalism
Rebecca Β· 21 June 2021 Β· Michael C Adams Halton (53-55 Albert Road)
Agent replied Β· 20 June 2024
Thank you for taking the time to review our services. We are delighted to have been able to assist you.
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5/5
GoogleWe used Adams to sell our motherβs house. Neil was very professional and knowledgable about the local housing market when he came to value the house and the staff at the office were very helpful throughout the whole sale process.
I would certainly contact Adams again if I was looking for an Estate Agent to sell our property.PositiveResponsiveness, Quality, Professionalism, Value
Anne Β· 21 June 2021 Β· Michael C Adams Halton (53-55 Albert Road)
Agent replied Β· 20 June 2024
Thank you for taking the time to review our services. All the very best from Team Adams π π β¦
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5/5
GoogleFrom the start, all staff were professional, personable and focused on selling my house. Easy and simple to get on the market, everything very clear and I was kept informed all the way through the sale. They made the sale of the house an easy, enjoyable and stress-free experience. Thanks to the whole team. Would not hesitate using again in the future. Thank you to the team in Widnes :-)PositiveResponsiveness, Quality, Professionalism, Value
Alexandra Β· 21 June 2021 Β· Michael C Adams Halton (53-55 Albert Road)
Agent replied Β· 20 June 2024
Thank you for your review. It was our pleasure assisting you with your sale. All the very best from the Adams team!
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5/5
GoogleIt has been a pleasure using the team here for the sale of our property and purchase of a new one. The team were always quick to respond, unfailingly pleasant to deal with and made the process easy from start to finish. Particular thanks go to Kate and Tracey for their patience, kindness and no nonsense approach. I think I must have spoken to them over a hundred times over the past 6 months. We're in our forever home now, thank you! :)PositiveResponsiveness, Quality, Professionalism
Louise Β· 21 June 2021 Β· Michael C Adams Halton (53-55 Albert Road)
Agent replied Β· 20 June 2024
Thank you for your review. It was our pleasure working with you and we hope you enjoy your 'Forever' home!
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5/5
GoogleWhat a fantastic service from Neil and his team, Tracy in sales was supportive and attentive throughout the process
A Β· 14 April 2021 Β· Michael C Adams Halton (53-55 Albert Road)
Agent replied
Thank you for your review. It was our pleasure! ππ
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5/5
GoogleVery good service from Adams, who were involved in both the sale of our existing property and purchase of our new one. Good communication all the way through the process and very helpful team. Would definitely recommend if you have a property to sell.
Garry Β· 10 April 2021 Β· Michael C Adams Halton (53-55 Albert Road)
Agent replied
Thank you. All the very best in your new home from all at Team Adams!
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5/5
GoogleWhat a fantastic service from Neil and his team, Tracy in sales was supportive and attentive throughout the process
Alan Β· 25 March 2021 Β· Michael C Adams Halton (53-55 Albert Road)
Agent replied
Thank you for your review. It was our pleasure! ππ
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5/5
GoogleFrom day 1, staff were friendly, efficient and always dealt with our calls with professionalism. Special thanks go to Kate, Tracey and Neil, who were our main contacts for the sale. Highly recommended.
Carol Β· 16 March 2021 Β· Michael C Adams Halton (53-55 Albert Road)
Agent replied
Thank you for your review. All the very best.
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5/5
GoogleFrom day 1, staff were friendly, efficient and always dealt with our calls with professionalism. Special thanks go to Kate, Tracey and Neil, who were our main contacts for the sale. Highly recommended.
A Β· 15 March 2021 Β· Michael C Adams Halton (53-55 Albert Road)
Agent replied
Thank you for your review. All the very best.
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1/5
GoogleI would not recommend using Adam's Estate Agents at all. We booked for a house valuation using their own website a week prior to the appointment. No agent had the decency or professionalism to confirm the appointment, we only received an email. On the day, they did not show up and no communication to explain why. When I rang the office, I was met by an agent who said they do not do valuations unless you are selling there and then. He admitted they didn't communicate this on their website therefore misinforming potential customers and admitted to not fixing the problem. He then went on to insult other local agencies regarding Covid. I am shocked by their lack of customer service and communication skills.
A Β· 13 February 2021 Β· Michael C Adams Halton (53-55 Albert Road)
Agent replied
Andrea, thank you for your feedback. Unfortunately, your online appointment request did not come through to us. I have checked with our website administrator and this issue has now been resolved. I can only apologise for the inconvenience caused.
With regards to our Covid policy, our staff member was following our company and Government guidelines with regards to physical appointments during the current lockdown. We are only allowed to arrange valuation or viewing appointments where absolutely essential. As you are not planning on going to market until March, it is not deemed essential. Like many businesses, we are trying our best to balance the requirements of our business and the safety of our clients and staff during this difficult time.
Wishing you all the very best with your forthcoming move.
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5/5
GoogleFantastic service from start to finish. Proactive, responsive and highly professional company. Selling your house is stressful but Adams made it a joy. Would highly recommend.
A Β· 13 February 2021 Β· Michael C Adams Halton (53-55 Albert Road)
Agent replied
Thank you for your kind words. It was our pleasure assisting you with your recent sale. All the very best from all at Adams!
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5/5
GoogleExcellent, fast service. Property sold within first week and completed in 6 weeks.
Thanks to whole Widnes branch staff.
A Β· 14 January 2021 Β· Michael C Adams Halton (53-55 Albert Road)
Agent replied
Thank you for your review and thank you for using Adams. All the very best for 2021!
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5/5
GoogleI just want to say Tracey Sullivan you have made our dreams come true,.
Fantastic from start to finish. Tracey is diligent pro active and her no nonsense approach gets the job done in such a professional way. I highly recommend this company, you get what you pay for, a top class service. Thank you. Jill and Charlie (Len)
A Β· 14 January 2021 Β· Michael C Adams Halton (53-55 Albert Road)
Agent replied
Thank you for your review. It means a lot to the team to hear positive comments about their work. Wishing you both a Merry Christmas and a Happy New Year.
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5/5
GoogleRating only, no written review.
CJ Β· 14 January 2021 Β· Michael C Adams Halton (54 High Street)
Agent replied
Thank you for your review
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1/5
GoogleNot good, i called twice about a property, both times promised i will be called back with details but got nothing.
Jason Β· 9 January 2021 Β· Michael C Adams Halton (53-55 Albert Road)
Agent replied
Sorry to hear that Jason. Please appreciate that covid and the current lockdown conditions are creating a number of challenges for us at present. We do have an answering service to cover branches that may only have one staff member in it.
If you email me directly with your query, I will ensure it is dealt with promptly. Damian@adamsea.co.uk
Please may I again apologise, low google ratings greatly effect us and we ask for some understanding, in what are very testing times for us all. Thank you.
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