1/5
Dreadful company. My bathroom had been like a building site for over a year and no one did anything about it, i was also left without a washing machine when that broke down. Zero customer service and the staff are clueless!

Trusted Agent profile · Buckinghamshire and Hertfordshire
Verified
★★★★★
2,680 reviews across 5 offices and 3 platforms
Michael Anthony has five offices, in Milton Keynes, Aylesbury, Tring, Bletchley and Hemel Hempstead (Buckinghamshire and Hertfordshire). Together they have 2,680 reviews on three platforms, rated 4.7 out of 5 overall.
2,618
Reviews on Google
All 5 offices
61
Reviews on Facebook
Business-wide
1
Reviews on View Agents
All 5 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Michael Anthony's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Michael Anthony, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Dreadful company. My bathroom had been like a building site for over a year and no one did anything about it, i was also left without a washing machine when that broke down. Zero customer service and the staff are clueless!
5/5
Great service so far from Andrew the branch Manager and his staff @ Morley branch .... speedy service and very informative with regards to selling my home.
4/5
Great service, quick & professional from start to finish. From making the decision to sell to getting an offer within 48 hours. Continuously kept up to date by Leah at the Morley Branch, guiding me through each stage. Would definitely recommend.
5/5
Great service. Proactive from start to finish. Faye answered any questions i had up until completion and was there when i couldnt get in touch with my solicitors.
5/5
Julie Ann at Morley letting has always been extremely helpful and very professional when help was needed in letting our properties.
5/5
Had a great service from Leah, prompt responses to questions and made the move in process very easy and straight forward.
5/5
Rating only, no written review.
5/5
Fantastic Team, so glad I went with them in the end. Wouldn’t have happened without the caring, dedicated and friendly expertise of Faye! She’s a diamond and a credit to the company. Originally I decided to go elsewhere due to fees, but Faye kept in touch to see how it was going and I spoke more with Faye than I did my actual agent at the time! The service didn’t stop when she got me either, she’s always available on the phone or email with any questions, she’s fantastic at chasing answers and won’t give up for you. She fought as hard as I did for the sale of my house, couldn’t have done it without her and the rest of the Morley team!! Thanks guys!!
5/5
Excellent, friendly and very efficient service from Faye Nunns. Helped us locate and secure a great property! Thank you :)
5/5
This will be the fourth house I have bought through manning stainton morley branch, I have always dealt with Faye who is professional, courteous and very personable all good requirements for an estate agent. I would highly recommend to friends and family.
Thanks Michael for continuing to use our Morley team
5/5
Great customer service, Leah has been extremely helpful and replies fast! No waiting, and always happy to answer any question. Highly recommended!
Thanks Paige, great feedback
5/5
Leah Cascarino Great customer service, Leah has been extremely helpful! Highly recommended!
Thanks for your comments
5/5
In the process of buying my first home with manning Stainton, they have all been very helpful with everything, Faye Nunns and Hayley Janes have been excellent helping me with the purchase and mortgage along the way, highly recommend buying a house with these!
Thanks for taking the time to leave a review Jessica
5/5
Just spoken to Sophie - she was super helpful and informative and gave me lots of help and advice around being a first time buyer. I didn't know an awful lot about the processes surrounding buying a house but she gave me lots of helpful info and mortgage advice.
Thanks for your feedback Annabel
5/5
I had an excellent experience all through. Leah was very helpful and keen to answer all my questions. I would recommend them.
Great to hear your feedback Martin
5/5
A professional, swift, competent and above all else friendly company. Always kept in the loop , nothing too much trouble, very sensitive to our situation from Scott initially meeting us to Diane’s patience and a huge thanks to Faye for just listening, a priceless quality. Thanks to anyone I have missed from the bottom of my heart , you have made a very emotional situation bearable. My dad would be so pleased.
Thanks for taking the time to leave us a review Karen
1/5
Arranged to view a property , received confirmation text , sat outside property at agreed time, gave them 10 minutes... I phoned only to be told they are at another viewing and wont be there for another hour..unprofessional, still waiting for a phone call from the person who was supposed to be showing me round property, you know maybe to apologise or try and get me back.. I feel sorry for vendor as well potential lost sale
Hi Andy, sorry to hear about your experience it's not usual practice from our Morley team and our branch manager Andy will be ringing you to discuss further and to apologise for the problem with this viewing.
1/5
With a severe heart ache i write to warn potential tenants, landlords and others of this letting agent most especially their Morley branch. They are so RUDE, RACIST, and UNPROFESSIONAL about their dealings. My wife and i were sent an agreement/contract after paying the holding deposit to an apartment and was successful with the application. We were to come pick up the keys to the apartment and pay our security deposit with one month rent. In the mail that was sent to us towards the agreement, there was no SINGLE full address of the letting agent to follow through to sign the documents and pick up the keys, the only address we could find was written in the agreement itself, this address however was so misleading as it took us to a housing estate that had NOTHING to do with Manning. Prior to our arrival at the wrong address, we had already been contacted by one of the manning agents asking us why we were not yet at their office, the agent called us and lied to us that our agreed meet up time was for 03:30hrs against what was clearly written on the email sent to us which stated 04:30hrs. We were informed we were late already and they soon would close and we would have to come back the next day to pick up the key at 09:15hrs. My wife and i practically begged these agents yet they remained adamant we were already late, due to a fault not from us but due to the wrong address they put in the agreement we were to sign. We had to drive against all traffic several miles after being informed of the correct address and while en route we were informed constantly that we wouldn’t meet them at the office as they were about to close. Kindly note that my wife and I tried to start moving that same day as moving the next day was not feasible and realistic due to STORM DENNIS and due to our tenancy agreement ending the next day which is the same day we were asked to shift the meeting to. We got to their office and still met all their staff in their office with the sign still stating the office was still open after a 20 minutes drive {Another lie} while at their office, we kept begging these set of inconsiderate individuals “ALL WHITE BY THE WAY” to allow us sign the agreement, make payment and get the keys all of which fell on deaf ears (Zero customer service) their agent who attended to us was rude as she kept informing us that there was no more time to sign any document even though we kept on pleading for almost twice the same number of minutes it would require to sign documents and make payment. We were forced to change our move out date and was forced to move out in the storm with the chances of our properties been left out in the rain as we had to return the keys to the previous apartment the same day our move in date was postponed to. We were practically walked out of their office with no regards to all plea and should i also remind that while driving to their office with us pleading on phone just to be speared few minutes of wait so we can get documents signed their customer care representative we spoke with muted/Dropped the phone, making us continue to talk to the phone without her listening to our conversation while we listened in horror her chewing gum and typing while talking and laughing with her other colleagues in the background with no regards to customer service. THIS MESSAGE IS TO ALL INDIVIDUALS OUT THERE, LANDLORDS AND PERSPECTIVE TNANTS OUT THERE...... don’t be deceived by the multiple 5 stars you see here they are probably from other branches of manning Stainton. There’s also a sincere review posted about a month ago here that reflects who they really are.
1/5
poor customer service
Balack sorry to hear your comments, please can you email us so we can discuss this further - marketing@manningstainton.co.uk
5/5
Excellent service, especially from Sharon who has done a superb job of keeping us constantly in the loop.
Thanks for your review Tom
5/5
Leah has been a fantastic support throughout the process of moving into my first home with my partner. She has always responded quickly to emails and calls and made sure to manage our expectations of time scales. Everything has been done quickly and seamlessly by Leah. I must admit I can be a demanding customer and extremely impatient, but Leah never made me feel like a nuisance and nothing was too much trouble. The process almost seemed too easy, and has been flawless, making a potentially stressful experience into an exciting one!
Thanks for taking the time to leave a review for Leah, great to hear your comments
1/5
Absolutely appalled by this company. Promised a rental house would be professionally cleaned, the garden was going to cut and sorted. Neither of which had occurred. Rubbish all over the garden. Mould on walls, inside wardrobes and curtains, which is highly toxic for tenants with asthma. Bedrooms with inadequate and faulty blinds not offering privacy. A complete lack of safeguarding responsibilities to students.
1/5
Terrible service. The staff working there had no idea of information on the properties and try all they can to make it as difficult as possible for you. Booked various viewings which they didn't even have the keys for on the day. Very unorganised and highly recommend to try elsewhere if you can.
1/5
The worst estate agents in Oxford, enough said!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Michael Anthony has 2,680 reviews across its five offices, rated 4.7 out of 5 overall: 2,618 on Google, 61 on Facebook, 1 on View Agents. Company-wide Facebook reviews for Michael Anthony are counted once, not once per office.
Milton Keynes has the most, with 1,251 reviews rated 4.7 out of 5, followed by Aylesbury with 580.
The five Michael Anthony offices, by town:
Yes. In The Trusted Agent 2026 awards: Michael Anthony, Aylesbury won Gold; Michael Anthony, Milton Keynes won Trusted Agent.