Trusted Agent profile
★★★★★
236 reviews across 2 offices and 3 platforms
Maskells Estate Agents Ltd has two offices, all in London. Together they have 236 reviews on three platforms, rated 4.9 out of 5 overall.
213
Reviews on Google
All 2 offices
6
Reviews on Facebook
All 2 offices
17
Reviews on Trustpilot
Business-wide
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Maskells Estate Agents Ltd's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFriendly, efficient and great service. Megan made the whole process smooth and easy. Highly recommended!
Thank you for your kind words Scott, it has been such a pleasure finding your new home for you and your family! Best, Megan and the Maskells Team
5/5
GoogleRating only, no written review.
5/5
GoogleI could not be happier with the amazing service that Maskells provided. They have been amazing at every step of the process of renting out my apartment. Tabitha and her team are real experts and they have been amazingly attentive, from the big picture to the tiny details. Impossible to recommend them enough. Thank you!
Thank you for entrusting Maskells with finding a tenant for your phenomenal home. Its been a pleasure to work together. Best wishes, Tabitha and the Maskells team
5/5
GoogleHaving known and worked with Tabitha for 8+ years, I can highly recommend her and the rest of her team at Maskells.
Megan, its been great working together for so long. Here’s to the next 8 years and beyond between Maskells and Burbeck!
5/5
GoogleOutstanding service from Maskells. Tabitha is a pleasure to work with and nothing is too much of an ask. She really does do go above and beyond delivering that very personal service. I can not recommend her highly enough.
Always great working together! Here’s to many more transactions! Best, Tabitha and the Maskells team
5/5
GoogleTabs is incredible and we have dealt together on numerous projects and I couldn’t recommend her and her team enough!
Its always great to work together. Thanks for all your help so far. Best wishes, Tabitha and the Maskells team
5/5
GoogleRating only, no written review.
5/5
GoogleHad a great experience working with the Maskells Kensington lettings team and Tabitha in particular. The service provided was a cut above the other agents on Kensington Church Street in our experience. If you’re going to let your Kensington property, look no further.
Mike, it’s an utter pleasure working together. Thanks so much for your kind review. Best wishes, Tabs and team Maskells
1/5
GoogleThe worst company I've ever worked with.
Dear Li, We're sorry to hear you think we're "the worst company you've ever dealt with". Whilst we don't know who you are, and we have no record of you, we feel priviliged to have made the cut. Would you like to rank the worst companies you've ever dealt with in order, to give us some insight into your proclivities? Do email us at lettings@maskells.com if you would like to share your grievance.
5/5
GoogleIt is always a pleasure working with Olivia and the team at Maskells, Olivia works collaboratively and strives to keep matters progressing at a good pace for all parties.
Thank you so much Chloe! Always a pleasure working with you, your support really helps ensure smooth transactions. Looking forward to many more. Best, Olivia and the Maskells team
5/5
GoogleI highly recommend Maskells - I have rented with them for over 3 years and everything has gone smoothly. Special shout out to Joseph and Alex - thank you so much for all of your help! Great team :)
Dear Reem, thank you very much for your kind words, we've enjoyed working with you these last 3 years, do let us know if we can help in the future. Best, Joseph, Alex and the rest of the Maskells team
5/5
GoogleRating only, no written review.
Thank you Gemma, Best Ellie and the Maskells team
5/5
GoogleRating only, no written review.
Thank you Mike, Best Ellie and the Maskells team
5/5
GoogleRating only, no written review.
Thank you Sheryl, Best Ellie and the Maskells team
5/5
GoogleRating only, no written review.
Thank you Scarlett, Best Ellie and the Maskells team
5/5
GoogleI have had a great experience with this letting agency. They were efficient, quick to respond, and consistently reliable throughout the process. Everything was handled smoothly and professionally. Highly recommend!
Thank you for your review Irene, Best Megan and the Maskells team
5/5
GoogleRating only, no written review.
Thank you Emma, Best Ellie and the Maskells team
5/5
GoogleRating only, no written review.
Thank you for your review, Best Megan and the Maskells team
5/5
GoogleThe Maskells team are truly brilliant estate agents. Peter and Vashti were super, they found great tenants for the flat we were letting out. They ensured every single detail was taken care of from start to finish of the lettings process, taking all the hassle off my hands. Highly recommend!
Thank you for your kind words Tash! Best, Peter, Vashti & the Maskells team
5/5
GoogleAbsolutely fantastic! Tabitha was incredible in helping us find the perfect rental. With so many factors to juggle, the search can easily become overwhelming, but she made the whole process smooth and stress-free. She truly listened to what our family needed and went above and beyond to deliver. Her knowledge and expertise are unmatched. I’d work with her again in a heartbeat.
Thanks so much Antonio. It was a pleasure to help you and your family. Best, Tabitha and the Maskells team
5/5
GoogleMaskells, especially Vashti, Hayley and the broader team have been absolutely amazing from the start. They have helped us find two of the most amazing flats we have been in over the past few years and have always been available for any emergencies or questions. I would highly rate their professional and personable attitude, with a keen focus on the finer details.
Thank you for taking the time to leave such a thoughtful review! We're so happy to hear that you're enjoying your experience with us. Best, Vashti, Hayley and the Maskells team
5/5
GoogleGreat estate agents - highly professional and communicate throughout the process or if there's an issues.
5/5
GoogleHad an amazing experience as always working with Tabitha Jones 6 years on and has always been the one to find the right property for us
My absolute please, as always Maria. Thank you for trusting me to help find you your family home. Best, Tabitha and the Maskells team
4/5
GoogleThe property wasn’t a straightforward sale and having decided to proceed with the restoration I was then contacted by a buyer and Angus helped in getting the sale finalised. He was very professional, friendly and helpful and we managed to get the sale over the line despite a few issues along the way..
Thank you very much for your review, Julie. It was a pleasure to work with you and I am delighted we managed to secure completion despite many obstacles along the way. Angus
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (71 Walton Street) has the most, with 176 reviews rated 4.8 out of 5, followed by London (105 Kensington Church Street) with 79.
The two Maskells Estate Agents Ltd offices, by town:
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