Trusted Agent profile
★★★★★
236 reviews across 2 offices and 3 platforms
Maskells Estate Agents Ltd has two offices, all in London. Together they have 236 reviews on three platforms, rated 4.9 out of 5 overall.
213
Reviews on Google
All 2 offices
6
Reviews on Facebook
All 2 offices
17
Reviews on Trustpilot
Business-wide
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Maskells Estate Agents Ltd's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GooglePeter and the Maskells team have been an absolute pleasure to work with. Professional, communicative and they really look after their people. Highly recommend them as a fantastic agency in Chelsea and look forward to continuing our work together.
Dear Sophie, thank you for your kind words! Best, Peter and the Maskells team.
5/5
GoogleWe’ve used Maskells the last 18 months and have had a great experience. Hayley has always attended to any issues that may arise and they’re promptly solved!
Dear Saif, Thank you for your wonderful review! We’re delighted to hear you’ve had such a positive experience over the past 18 months. Hayley will be thrilled to know her support has made a difference. We appreciate your trust in Maskells and are always here if you need anything. Best, the Maskells team
5/5
GoogleFantastic service! Clear communication, fast support, and a very professional team. Made the entire process easy and pleasant
Dear Catalina, Thank you for your fantastic feedback! We're so pleased to hear you found our communication clear and our support fast and professional. If you ever need anything in the future, we're always here to help! Best, Hayley and the Maskells team
5/5
GoogleProfessional real estate agents
Thank you Manfredi! Best, Hayley and the Maskells team
5/5
GoogleI've had a great experience with Maskells. I've been with them for 2 years, and they've always been helpful in finding solutions when needed. Super transparent communication, kindness in their tone, and they never try to take advantage of tenants - which is increasingly rare in London these days. In the future I'll likely go back to them if I need to find a new flat in London. Thanks Vashti and team for having me!
Dear Marco, many thanks for kind words, it has been lovely working with you these last 2 years, and we look forward to working with you again in the future. Best, Vashti and the Maskells team
5/5
GoogleTabitha and the team are incredible and provide an outstanding service. Highly, highly recommend. You won’t find a better team of estate agents across London. They made the house moving process smooth, enjoyable and took away lots of stress. Thank you!
Thank you for your kind words Claudia! Best, Tabitha and the Maskells team
5/5
GoogleI would highly recommend Jamie Hope & the team at Maskells - the commitment and care they showed when selling our Chelsea house was above and beyond what we would expect from a London estate agency. Too often you feel like a cog in a corporate machine, but we chose Jamie because of his personalised and pragmatic way of operating, and we were grateful for his honest yet always optimistic advice and guidance throughout the sales process. A bespoke and ultimately successful experience!
5/5
GoogleIf you value discretion, high-quality service, and a team that genuinely cares about long-term relationships rather than quick wins, I would highly recommend Maskells.
Thank you for your kind words Ola! Best, Peter and the Maskells team
5/5
GoogleGreat experience with Maskells, professional, responsive, and easy to deal with. Would happily recommend! Thank you very much!
Thanks Duygu! Best, the Maskells team
5/5
GoogleFantastic experience with London’s best letting/managing agents. I’ve tried and tested many different agents over the years but the team at Maskells stand head and shoulders above them all! Special mention to Peter and Vashti who always go the extra mile and know their local market inside out.
Thank you for your kind words Matt! Best, Peter, Vashti & the Maskells team
5/5
GoogleWe had an excellent experience working with Maskells, and in particular with Tabitha Jones, who managed our rental property. Tabitha went above and beyond to make the entire process smooth and stress-free. Her knowledge of the market, attention to detail, and genuine commitment to finding the right tenants for our property were truly impressive. We couldn’t be happier with the service and would wholeheartedly recommend Tabitha and the team at Maskells to anyone looking for a premium, reliable and friendly estate agent.
Thank you, James. Your property is such a special one and its been a pleasure working together. Best, Tabitha and the Maskells team
5/5
GoogleTabitha was great to work with. She was attentive, patient and listen to all of our needs, going above and beyond to help us find our next home. Highly recommend working with her as she made the whole process that bit less stressful and we always felt we were in trusted hands
Thank you so much Deborah. It was a pleasure helping you. Best, Tabitha and the Maskells team
5/5
GoogleTabitha is fabulous. She helped me with a retained client who needed to find a rental. Nothing was too much trouble. Thankfully she doesn’t work to office hours and is always on hand and we managed to secure a great flat in a tight market. She’s highly knowledgeable, professional and a joy to work with. Having been in the business also for years I know that’s hard to come by!
As always, it’s been wonderful working together to help your client find a property. Thank you for all your help with progressing the deal. Here’s to many more! Tabs and the Maskells team
5/5
GoogleI’ve worked with Megan Green as Maskells for several years and she has been excellent - I would highly recommend!
Always a pleasure working with you Ed! Thank you for your review. Best, Megan
5/5
GoogleFive Stars aren’t enough, so a Superstar review will have to do for none other than Megan Green! I’ve worked with Megan for several years now, first as a colleague, and now whenever I have searches with clients looking to be in Kensington and Chelsea. She’s my go-to for high-end clients because I know they’ll be in safe hands! Megan is incredibly knowledgeable, professional, and understands the level of service my clients expect and always delivers with integrity, discretion, and warmth. I trust her completely with high profile / VIP Clients, and she consistently exceeds expectations. If I was looking for a letting agent in London who actually cares and knows what they’re doing, I would choose Megan, every time!
It has been a pleasure working alongside you the past 6 years, and I look forward to many more years to come! Best, Megan
5/5
GoogleIn our recent rental property search, Tabitha Jones of Maskells Kensington was by far the best estate agent we encountered. She is personable, transparent and diligent and really understood our needs as a family of five with three small children. We would thoroughly recommend both Tabitha and her team in Kensington to anyone looking to acquire a quality rental property, with limited stress. Thank you Maskells!
Thank you, Rachel. Its been a pleasure helping you and your lovely family. Tabitha and the Maskells team
5/5
GoogleHad a wonderful experience with Maskells, having engaged with both the rental and sale sides on the business. Great selection of niche properties with a very knowledgeable and effective team behind them. Been an absolute pleasure working with them - and I look forward to continuing to do so!
Hi Mark, thank you for your kind words, it was a pleasure to find your new home for you, and I look forward to working with you again in the future! Best, Megan Green and the Maskells team
5/5
GoogleHad a great experience. Simple, helpful, straightforward. Appreciated
Its been an absolute pleasure to help you find your next home Alex. I hope you settle in well. Best, Tabitha and the Maskells team
5/5
GoogleProfessionalism at its finest. Big thank you to Tabitha Maud, it’s been nothing but a pleasure to work with you and the team. I look forward to working with you again in the future.
Thanks so much, it was lovely to help you and I look forward to doing so again in the future. Best, Tabitha and the Maskells team
5/5
GoogleMegan at Maskells Kensington has been absolutely fantastic at helping us through the letting process with our new property. Every step, from viewing to move-in, has been handled with the utmost professionalism and quality. A totally different experience to previous London estate agents that we have used - this has been a perfect, seamless process in a different league of service. Megan has been so helpful, friendly & has secured a wonderful rental property for us which we are delighted with. Thank you Megan!
Thank you so much, Vikki, for your lovely words. It's truly been a joy working with you and helping you find your new home. Wishing you all the happiness as you settle into life in London, welcome home! Best, Megan and the Maskells team
5/5
GoogleMegan Green was a great help during property search. She was professional, friendly, and really understood what to suggest. Would definitely recommend her to anyone looking for a reliable real estate agent!
Always a pleasure working with you Maria, hopefully many more deals in the future! Best, Megan and the Maskells team
5/5
GoogleHighly recommended! A great team of professionals.
Thank you for your kind review Shai, its been a pleasure finding your new home! Megan and the Maskells team
5/5
GoogleI don’t usually leave reviews, however I found Maskells to be a genuinely brilliant letting agent - reliable and very knowledgeable. We relocated from Bristol and Tabitha helped us find a lovely home and made the whole relocation stressfree. Very impressed.
So glad I was able to help you! Welcome to London! Best wishes, Tabitha and the Maskells team
5/5
GoogleLooking for a new home in London was a daunting prospect with two young children and a dog, however Tabitha helped us to relax and actually enjoy the process. We were offered lots of options and her creative solutions really inspired us, she is a real breath of fresh air. I'd use Maskells every time.
Thank you for trusting me with the process. Its been wonderful working with you. Best wishes, Tabitha and the Maskells team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (71 Walton Street) has the most, with 176 reviews rated 4.8 out of 5, followed by London (105 Kensington Church Street) with 79.
The two Maskells Estate Agents Ltd offices, by town:
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