Trusted Agent profile · Greater London
Verified
★★★★★
318 reviews across 2 offices and 3 platforms
Martin Brookes has two offices, in Tottenham and Edmonton (Greater London). Together they have 318 reviews on three platforms, rated 4.6 out of 5 overall.
308
Reviews on Google
All 2 offices
6
Reviews on Facebook
Business-wide
4
Reviews on View Agents
All 2 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I am a landlady looking to rent my property - I went into Martin Brookes today and I must say they gave me a 5 star service - the new manager was exceptionally ...Read all 2 from landlords
Not much to say on this Estate Agent. Just that they are slow in getting in touch, slow in carrying out their checks. Slow in emailing - you have to keep on ...Read all 2 from tenants
Martin Brookes's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleIan was very patient throughout the whole sale. They always kept constant communication with myself and were very prompt to answer my questions. Would highly recommend them. P.S. love the property that I purchased from them. - Athena & Atalanta
5/5
GoogleGreat service from the guys! I met Sean who was incredibly efficient, listened to my questions, guided me through the process and helped me out! Rachael was very good professionally and made me feel at ease during viewing. I would highly recommend Martin Brookes as an excellent letting agent👍 …
5/5
GoogleRating only, no written review.
5/5
GoogleRachel was very professional and responsive all the time, make me find my new home very quick. Sometimes finding a new home make people stress a lot but with her everything when very quick and smooth. Thank you soo much again 🙏🏻😌PositiveResponsiveness, Professionalism
5/5
GoogleRachel was very helpful and professional helping to find a flat for my mother. From doing the virtual tour to seeing the property and sorting all the paperwork necessary. Would highly recommend the agency and the people that work in it.PositiveProfessionalism
5/5
GoogleHaving worked with Martin Brookes on several transactions I have found them to be professional, efficient, and communicative. They strive not only to progress the transaction to a successful completion but also help smooth the path for both sides along the way, in what can be a very stressful and drawn out experience for both sellers and buyers. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleExcellent and professional service received by the Martin Brookes team who have been managing my property for some time now. They are experienced, efficient and my contact with them is always friendly/ personable. I am pleased with their service and highly recommend them to others👌PositiveResponsiveness, Quality, Professionalism
5/5
GoogleExtremely happy with the quality of service I received from Martin Brookes. They were able to find tenants to rent my house within a week!! prior to it being on the market with other agents for months. The communication was excellent and they kept me up to date during the whole process. Very professional team who are attentive and helpful. I would highly recommend them to landlords/tenants.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleIt was hard for me to find a One bedroom Apartment in North London that suited my needs. I contacted many letting estate agencies but all could not help me to find a suitable home for myself. I then called up Martin Brookes Estate agents, honestly the service I had received from them was amazing!! Especially from Rachael Bonnefemme who was very highly experienced in the field . Rachael found the perfect home that was suited for me, then guided me through all of the process efficiently and professionally. Anyone who is looking for accommodation I would highly recommend and ask for Rachael Bonnefemme or the team, everyone is so friendly.PositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleOut of all the Estate agents i tried, Martin Brookes for me was the best. The agent that was working with me was very friendly, professional, helpful and polite. He is very easy to talk to and when needed i can also contact him for information on properties or other things and he will always get back to my missed calls. In my now property Jordan was really on the ball in arranging viewing and meet and greet etc with the landlord. Yes i am satisfied with the support and help i have received from Martin Brookes, and thanks to that well presented young man still helping me with things, keep up the good work Jordan thanks for all your help :)PositiveResponsiveness, Professionalism
1/5
GoogleVery unprofessional
I understand you missed out on a property . However, we will try our best to find you something suitable asap. We will also investigate thoroughly to ensure our processes and procedures were followed to determine how they can be improved as clearly you are not happy with your experience with us.
5/5
GoogleHad such an amazing service as well as support from Rachael directly but also other staff members too, my mind was so at ease throughout the entire process of letting my property. Rest assured your enquiries will be handled professionally to boost the effectiveness and efficiency of your needs, whether this is as a tenant or landlord... therefore I highly recommend MB!!
5/5
GoogleI would like to thank this agency, especially Rachael, for her brilliant work in completing the procedures, keeping me informed at all times.
5/5
GoogleIf you are looking for an experienced, personable, transparent and skilled professional it has to be Rachael at Martin Brookes. Rachael made, what can be such a stressful process,so easy and her communication is beyond what you would expect, to the point that you feel she goes over and beyond any expectations.Rachael talked me through the process, tackled any barriers and spoke to me on a level throughout. She is a definitely an individual that exudes passion for her job and people, accessible, knowledgeable and determined to make all parties happy in the process. Thank you so much Rachael, you have been a real blessing and an expert at what you do so well. I would not hesitate to recommend anyone to allow such a skilled individual and firm, assist them in what can be such a mammoth step in most people’s lives.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleThey're really helpful, especially Rachael. She attends to every inquiry even on her day off. Thank you!
5/5
GoogleRachel was very easy to talk to from our very 1st phone conversation. Easy to reach... very approachable. Also, if I had a query she would give me an answer immediately. Myself and my family are happy with the home we now reside in. The experience has been a pleasure.
5/5
GoogleThanks for the great service
5/5
Googlehandled really well professional and overall good experience.
5/5
GoogleIf your looking for a home with Martin Brooks ask for Rachael! She is a life saver! amazing lady to talk to. So understanding and helpful and patient from the very start to the day I got my keys 🔑 A Miracle worker thank you 😊 so much I’m forever grateful (ASK FOR RACHAEL)
5/5
GoogleI am very happy with Martin Brooks. My perspective tenants caught Covid 19. I got in touch with Sean at Martin Brooks who advice me that he had good tenants on his books that could move in almost straight away.. He was able to show them my property asap vet them and he gave me choices. He was brilliant. I am also asking them to manage my property. Sean as a very professional approach. I will let them handle my other property as well.
5/5
GoogleExtremely happy with the quality of service I received from Martin Brookes. They were able to find tenants to rent my house within a week!! prior to it being on the market with other agents for months. The communication was excellent and they kept me up to date during the whole process. Very professional team who are attentive and helpful. I would highly recommend them to landlords/tenants.
5/5
GoogleExtremely happy with the quality of service I received from Martin Brookes. They were able to find tenants to rent my house within a week!! prior to it being on the market with other agents for months. The communication was excellent and they kept me up to date during the whole process. Very professional team who are attentive and helpful. I would highly recommend them to landlords/tenants.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Martin Brookes has 318 reviews across its two offices, rated 4.6 out of 5 overall: 308 on Google, 6 on Facebook, 4 on View Agents. Company-wide Facebook reviews for Martin Brookes are counted once, not once per office.
Tottenham has the most, with 313 reviews rated 4.6 out of 5, followed by Edmonton with 9.
