5/5
GoogleExcellent service. Professional and highly recommended!
Trusted Agent profile
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Martin Brookes reviews
★★★★★
318 reviews across 2 offices and 3 platforms
Martin Brookes has 318 reviews across two offices (Tottenham and Edmonton) and three platforms, rated 4.6 out of 5 overall. Martin Brookes has the most, 313. Checked 9 October 2026.
308
Reviews on Google
All 2 offices
6
Reviews on Facebook
Business-wide
4
Reviews on View Agents
All 2 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Landlords2 reviews
I am a landlady looking to rent my property - I went into Martin Brookes today and I must say they gave me a 5 star service - the new manager was exceptionally ...Read all 2 from landlords
Tenants2 reviews
Not much to say on this Estate Agent. Just that they are slow in getting in touch, slow in carrying out their checks. Slow in emailing - you have to keep on ...Read all 2 from tenants
Our offices
Martin Brookes's two offices, most reviewed first. Each has its own page.
Latest reviews from every Martin Brookes office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
Googlethank you martin brookes for helping me and my partner every step of the way:)
1/5
GoogleKeep an eye on the fine prints, and get everything in writing from them.
5/5
GoogleAlways very quick to turnaround any queries I have as a landlord.
5/5
GoogleI have the best experience that you could ever ask for from this estate agents.
5/5
GoogleVery good agents. Great communication and helped me through the purchase process. Thank you
5/5
GoogleVery good estate agent. They helped me find a place and they even went the extra mile to sort out all the paperwork for me.
5/5
GoogleHelped me in securing a very good property for rent in my preferred area. The team are so supportive and helped me with all my queries.
5/5
GoogleFirst class service and help, especially to Rachael, who made the whole experience so easy. Will recommend to anyone searching for a home.
5/5
GoogleVery good agency, nice and polite people, in point, they work good and fast, down to earth and it was a pleasure to communicate with them 😊 …
5/5
GoogleRachel bonnefemme has been amazing she help find me and my children our new family home I can't thank her enough. She guided through the whole process with ease
5/5
GoogleRachael bonnefemme has been amazing it has been a rollercoaster trying to move in but we did it. Rachael has been so efficient all the way! I would recommend her and the company by far!
5/5
GoogleVery efficient, transparent and sincere service, especially from Rachel. She was always available and swift with her replies. I would recommend their services to anyone. Thank you! :)
5/5
GoogleMartin brook was helping us to manage the property Laura & Nina were very helpful to move the tenant to move the tenants out of the property. They were updating us all progress of the court details
5/5
GoogleIan Walter Very professional staff who keeps you updated through out the process , can't rate them highly enough, always reliable and communicated. In this time of difficulties of Covid, running a business as we know is a challenge its changing from day to day, I thank Ian Walter and his team Rachael Bonne Femme for the consistent support and guidance No task was too small, no detail too simple to re-explain - an absolute pleasure from start to getting a tenant moving in.
5/5
GoogleTrying to find a rental property for my mum and sister has been so hard for the last 4 months , until we have come across Martin Brookes and especially Rachael. She has helped with every stage. She has gone out of her way to help out.
5/5
GoogleCan't thank Ian enough for selling my property. Highly recommend Martin Brooks. Very professional, kept me informed at every stage and we completed and exchanged in the time frame he said we would. Thankyou Ian and all the team at Matin Brooks!
5/5
GoogleI have had an amazing representatives throughout the whole process of my house renting. Great service. Quick responses and so much more. I would therefore difinitly recommend this agancy for anyone who is looking forward to rend or buy a house.
1/5
GoogleUpdate: So the director phoned me today to discuss the complaint. He's taking what I've said on board and I'm really happy with how he dealt with it! Grateful for a positive end to a bad experience! So when I first asked about referencing, they were not able to give me a yes/no answer but yet other estate agents could so that wasn't helpful. Neither was the agent trying to plan the viewing around them and not me, despite me living 100 miles away. On the day itself I assumed that I would meet the agent outside the property (that has been my experience with others) for me then to wait 20mins to then call the office for them to finally tell me that I should ring the doorbell and that one of the tenants would show me around, something I was not aware of. The house was dirty and not as advertised. An en-suite was in fact shared with another room... something that isn't stated on the ad. Would definitely recommend viewing a property rather than just using the pictures, the property was dirty and there was no evidence of the 'beautifully finished newly decorated house' or rather there was evidence but it was badly done. Will never go through these people again.
Agent replied · 30 July 2023
Thank you for providing the above feedback and taking the time to explain your experience over the phone. I would like to take this opportunity to apologise for the less than 5 star service you received and would like to assure you that we have now improved our processes to ensure everyone gets a 5 star experience.
5/5
GoogleMartin Brookes have been great letting agents. The property was well managed from beginning to end, and in particular the admin team have managed the check out process well in difficult circumstances. Very friendly and patient team!
5/5
GoogleMartin Brookes is a great letting agent. Rachael is one of the most nicest people I've met and is pleasing to talk to. She has been a massive help even through the most difficult times when looking for a property. Rachael has supported my family for the past few months and i would to say a huge thank you. As a result of this, it would be a pleasure to give her 5 stars. Rose Quiafo.
5/5
GoogleThe team at Martin brooks provided exceptional service despite challenging circumstances ( COVID 19). My questions were answered swiftly, I was kept updated at all stages of the property listing and was able to secure a tenant within the 7 days i was promised. Expectations and commitments were managed professionally throughout, I would be very happy to recommend or reuse their services in the future.
5/5
GoogleFast, efficient and effective seamless service.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleJust moved Into my new home. Can't thank rachael bonnefemme enough. So efficient and helpful I would recommend this Estate Agents.PositiveProfessionalism
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Martin Brookes
How many reviews does Martin Brookes have?
Martin Brookes has 318 reviews across its two offices, rated 4.6 out of 5 overall: 308 on Google, 6 on Facebook, 4 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Which Martin Brookes office has the most reviews?
Martin Brookes has the most, with 313 reviews rated 4.6 out of 5, followed by Martin Brookes with 9.
Where are Martin Brookes's offices?
Martin Brookes, 77 Bruce Grove N17 6UZ; Martin Brookes, 297 Hertford Road N9 7ET.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.