Trusted Agent profile · Greater London
Verified
★★★★★
318 reviews across 2 offices and 3 platforms
Martin Brookes has two offices, in Tottenham and Edmonton (Greater London). Together they have 318 reviews on three platforms, rated 4.6 out of 5 overall.
308
Reviews on Google
All 2 offices
6
Reviews on Facebook
Business-wide
4
Reviews on View Agents
All 2 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I am a landlady looking to rent my property - I went into Martin Brookes today and I must say they gave me a 5 star service - the new manager was exceptionally ...Read all 2 from landlords
Not much to say on this Estate Agent. Just that they are slow in getting in touch, slow in carrying out their checks. Slow in emailing - you have to keep on ...Read all 2 from tenants
Martin Brookes's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCraig and the team are really good. Polite, professional and set themselves apart from other local agents with their high quality service level. Glad to have placed my property with them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleJust got the keys to my new house, can't thank this company enough for helping me find my home. Rachael bonnefemme has been amazing all the way through. Staff are friendly. Would recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe team at Martin Brookes provides the most friendly, professional and honest service. They are always willing to help and quick to respond. I recommend them to you, whether as a buyer, seller, landlord or tenant - they will be there with you all the way.PositiveQuality, Professionalism
5/5
GoogleAs a landlord, i have been dealing with Martin Brookes (Rachael, Lola and Sean) for 2 years now. I find them very responsive and professional, they have been amazing thus far. Keep up the good work and thank you for being so helpful.PositiveResponsiveness, Professionalism
5/5
GoogleThe team at Martin brooks provided exceptional service despite challenging circumstances ( COVID 19). My questions were answered swiftly, I was kept updated at all stages of the property listing and was able to secure a tenant within the 7 days i was promised. Expectations and commitments were managed professionally throughout, I would be very happy to recommend or reuse their services in the future.
5/5
GoogleI would like to thank Martin brookes, especially Rachael Bonne Femme Lettings Manager for her precious help and service during the process of looking for a house to rent. The service was very professional and she was so responsive.I had a great experience, I was about to get discouraged but she really helped me through and made everything so easy until I was able to get the house that I wanted so bad. To me, Martin Brookes is the best estate agency I came across , so I would strongly recommend their service .PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat service! The team at Martin Brookes really took the time to understand what we were looking for and successfully matched us up with everything we asked for, they were on hand and available at every step of the way and gave us great advice and invaluable support without being pushy, preachy or overbearing. We highly recommend that you engage them whether you're a tenant or landlord, they won't let you down.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSuper helpful throughout the entire process - shout out to Rachael Bonnefemme especially for all her help!PositiveResponsiveness, Professionalism
5/5
GoogleRachel was very easy to talk to from our very 1st phone conversation. Easy to reach... very approachable. Also, if I had a query she would give me an answer immediately. Myself and my family are happy with the home we now reside in. The experience has been a pleasure.PositiveResponsiveness
5/5
GoogleRachel was very easy to talk to from our very 1st phone conversation. Easy to reach... very approachable. Also, if I had a query she would give me an answer immediately. Myself and my family are happy with the home we now reside in. The experience has been a pleasure.PositiveResponsiveness
5/5
GoogleBrilliant experience with Rachel at Martin Brookes highly recommend completely stress free fast and professionalPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI am very impressed with the speed of service and the very friendly staff. Well done guysPositiveResponsiveness, Professionalism
5/5
GoogleOutstandding customer service and managed my property to a very high level.PositiveResponsiveness, Professionalism, Value
5/5
Googlethank you to Martin Brookes and Rachel! Wish i could add more starts!! very please in the entire process and I highly recommend.PositiveProfessionalism
5/5
GoogleVery happy with the service from Martin Brookes and their support throughout the moving process. Would recommend!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThe team provided an excellent service in finding tenants for rent my property. I will certainly be using them again.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have nothing but great experiences when dealing with Martin Brookes. Staff are always polite and friendly, Lola inparticular has always been there and made sure any queries or questions I have had was dealt with in a timely and professional manner. Much appreciated guys and thank youPositiveResponsiveness, Professionalism
5/5
GoogleRachel was very easy to talk to from our very 1st phone conversation. Easy to reach... very approachable. Also, if I had a query she would give me an answer immediately. Myself and my family are happy with the home we now reside in. The experience has been a pleasure.PositiveResponsiveness
5/5
GoogleI highly recommend Martin Brookes estate agency. The lady that worked with me (Rachael Bonnefemme) was amazing during my process. She was chirpy, always on the ball and went out of her way to insure that I secured my property and that I was happy every step if the way. This is my first time privately renting and I'm happy to say Martin Brookes and they're helpful team have given me a wonderful experience to say the least!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMe and my partner were looking for a new suitable flat and Rachel was a really helpful agent during this process. There was a really strong communication via email and phone calls which made the process less stressful and a lot easier for us.
5/5
GoogleMartin Brookes has been very helpful and professional with my house hunt. They are very patient and have lovely employees that are very understanding. Especially ‘Rachel’ she is very responsive and understanding. I am very satisfied with their service. I would recommend MB to anyone who is searching for a property.
5/5
GoogleRachael was really helpful when I was looking for a new flat - she went above and beyond to help. Would definitely recommend
5/5
GoogleMartin Brookes has been my agent of choice for a number of years now - When I’ve needed help they have been there especially in recent tough times. Thank you !!!
5/5
GoogleThis branch is absolutely amazing I would like to thank Rachael for helping me find and get me into my new home as it wasn’t easy! If the council can’t help Martin Brookes is the best place to go also ask for Rachael!!!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Martin Brookes has 318 reviews across its two offices, rated 4.6 out of 5 overall: 308 on Google, 6 on Facebook, 4 on View Agents. Company-wide Facebook reviews for Martin Brookes are counted once, not once per office.
Tottenham has the most, with 313 reviews rated 4.6 out of 5, followed by Edmonton with 9.
