1/5
GoogleRating only, no written review.
Trusted Agent profile
LQ estate agents in London, Sidcup and Warwick
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2,894 reviews across 3 offices and 3 platforms
LQ has three offices, in London, Sidcup and Warwick. Together they have 2,894 reviews on three platforms, rated 3.1 out of 5 overall.
555
Reviews on Google
All 3 offices
2
Reviews on Yell
All 3 offices
2,337
Reviews on Trustpilot
Business-wide
Our offices
LQ's three offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 555 reviews on Google only. Show every review
Google1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleNot even once the attend to do the work
5/5
GoogleThe customer officer was knowable,friendly and helpful
1/5
GoogleCompletly Ignored the ombudsman it does not get any worst than this 0 stars seem to care about money only
1/5
GoogleI have been waiting over a year for my four garden road side fence panels to be replaced,I have had several of your workman come and take pictures, through out last year and this year ,they keep reporting that the fence panels must be replaced ,but no one comes to carry out the work,people can now walk into my garden from the street,they are drug dealers selling near where my panels need replacing, property and the shed where I keep my mobility scooter are not safe ,there are people at night taking drugs next to my fences ,I do not feelsafe in my own home,I am a disabled lady in a wheelchair, I am continually calling London and quadrant and nothing has been done about this,it is l&quadrant responsibility to replace the panels as they are on the road side of our garden,it's not right that I am being treated in this way.
1/5
GoogleGrim housing association. I lived for two years with my whole flat completely sodden/black mould absolutely everywhere heavily pregnant and until baby was around six months. The conditions I was living in was uninhabitable and inhumane yet they didnβt give a toss, my floor collapsed completely and I was still left in the flat for two weeks ( baby crawling) with a giant hole in my collapsed living room floor whilst they found me temporary accommodation. A DECANT and yet I was expected to stay in these conditions. Please open a housing disrepair claim and take your issues straight to legal proceedings!!! I did and my whole flat was gutted top to bottom expenses paid and I received compensation! Do not let these scumbags get away with taking your money and providing disgraceful living conditions. I currently have rats in my flat now!! Will be going down the legal route once again. They will not do works unless you take the legal route! Yet there CEO lives on over Β£300,000 a year! What exactly does she do again?π€
4/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleWe visited L&Q Beauchamp Park last Saturday and, besides the development that is really nice, we need to rec-ignise Karen for all kindness and support she gave to us. She is really amazing! π Thank you very much once more, Karen! β¦
1/5
GoogleThese people never answer the phone , I have to call them 8 times on hold a hour at a time every single month just to pay my rent , basically spend 8 hours a month on the phone to them trying to pay rent
1/5
GoogleI'm a tenant of London&Q for 37 years.And i've to staff been so horrible to me for reson,, Unnerving bizarre behaviour
1/5
GoogleStay away from them. They have internal contracts and procedures that are engineered to make your life as a resident of their buildings really poor. You will never know if they are really corrupt or just inept. Their emergency service is an external company full of really smart agents that raise fake 4-hours emergency tickets, but in reality they don't have enough contractors/engineers/money and they try to postpone as much as possible any repairs, which means that if you have an elevator issue or a water leak in a communal area, they simply don't care and the property will be damaged (and your service charges will increase). Their emergency service even admitted that they "follow a script". In our building we even had rental scam, due to illegal AirBnB. We had plenty of water leaks and issues with radiators, due to their energy monopolistic provider, Switch2, which lied for ages (before being exposed) in their bills saying that "they don't make a profit from their scheme". Their entire system is prone to any kind of bad or even illegal behaviours. They use external companies for whatever job but they don't control them. This means that these external companies do as they please with L&Q and their residents. Again, I am not sure if they are really corrupt or inept, but in any doubts, I would stay away from them.
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleGood
1/5
GoogleRude and lazy staff
1/5
GoogleHad feed back from anyone about moving out the area and a small property
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Questions about LQ
Which LQ office has the most reviews?
London has the most, with 2,547 reviews rated 3.1 out of 5, followed by Sidcup with 1,720.
