Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
TrustpilotRubbish-quality builders
Think twice before you buy from Linden Homes. We made the mistake because we really like the location and were also in a bit of a hurry to move. Lots of regret..1. The white goods put in are of low quality compared to our previous house, so are the bathroom/en-suite units (that should be a red flag from the start but we were blind then).2. The garden was a mess: rocks, pebbles, PLASTIC, rubbish buried underground. Slates misaligned. Flood when it rains.3. The design of the underground pipes is flawed, who puts a kinked pipe in? We had an expert investigate and they advised the downstairs toilet will be periodically flooded because of the pipes - No. we do not flush sanitary pads or oil down the toilet.4. We also recently found out there is rubbish buried in the front lawn.The list goes on...overall a disappointment and a lesson learnt.
SRM-VC · 26 May 2023 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 2/5
TrustpilotLovely sales team but that’s it.i we…
Lovely sales team but that’s it.i we moved into out property June 22 in walberton many settlement issues which has not been resolved many calls to us with promises but nothing happened. This has really ruined the whole new build experience for us. This is meant to be our forever home I would never buy a new build again especially not from Linden homes as the after service is really very poor. They sent a works man out on 3 occasions he was unable or unqualified to carry out the works required. What work was carried out was very very poor. Not up to standards of what you would expect from an evening Property.
Laura · 24 May 2023 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 1/5
TrustpilotCustomer service is worse than…
Customer service is worse than shocking, build is of poor quality and snagging not rectified. Waste of money.
Honest · 24 May 2023 · Linden Homes South West Wellington
★★★★★ 1/5
TrustpilotBovis/Vistry homes boorley green…
Bovis/Vistry homes boorley green roadworks done left all rubbish at side road still there two weeks later Shambles
Gary · 21 May 2023 · Linden Homes South West Wellington
★★★★★ 1/5
TrustpilotPoor quality build and appalling customer service
We've lived in our Linden Home for around 18 months and wish we had never bothered. Definitely not a 5 star builder.We expected there to be a couple of issues regarding snags around the house, but nearly 2 years in and barely any of them have been resolved as the customer service team seems to have a revolving door in regards to staff. It's near impossible to get hold of customer services and should you be lucky enough to speak to someone, they are unbelievably incompetent and unable to resolve any problems. The problem also seems to extend to the site team who, according to customer services, don't answer their mobiles, so make it difficult to get answers.
Jess · 17 May 2023 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 5/5
TrustpilotNot all developments are the same
Not all developments are the same. Oak Farm Meadow in Stowupland is very good. When we first read the reviews of Linden Homes, we were very concerned and decided to stay clear. After hearing that the quality of a development is dependent on the site manager, we decided to look again. I’m so glad we did, the site manager and deputy both have very high standards. We were reassured by this and decided to buy here. The site even hosted a BBQ for existing and prospective buyers which indicated confidence in their homes. The site is well thought out and very well located, edge of village but easy access to Stowmarket and main road. We were able to visit the house at various points in the build. We have now been in for 8 months and can honestly say we are so happy here. We had several minor snags as expected but none of the horror stories that seem so common these days. The snags we did have were sorted. A friend who works on other new build sites has commented on the high quality of the finish. The pipes are finished neatly, the mastic is neat, the woodwork is well finished. We have hardly any settling cracks so far and they are only visible by looking close up. We did have to wait longer than expected for our fence line to be put in place but that was the only big frustration. Credit where credit is due, the quality of Oak Farm Meadow seems very high.
Alison · 16 May 2023 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 1/5
TrustpilotDo not buy a Bovis
Do not buy. Poor workmanship. Years worth of snags. Do not waste your money with these complete fools. Lack of quality in my bovis new build. Will be buying off another builder next.
James · 14 May 2023 · Linden Homes South West Wellington
★★★★★ 5/5
TrustpilotThank you, Bovis, and the team from Lunar Park!
We are very pleased that we chose to buy from Bovis. Throughout the entire process, Donna has been excellent! She was extremely experienced, very responsive, professional, helpful, and proactive. She always kept us updated on their progress and was always there if we had any questions or issues.We truly could not be happier and are extremely grateful to Pete & Brett (Site Manager). Brett has been so helpful following up with the snags for us.We also want to express our sincere thanks to Hayley (Area Sales Director).We can’t fault a single member of the team, and we would happily recommend them to friends and family. Obviously, with new builds, there are going to be some snags, but we are happy to see that they did their best to sort them out.Thank you, Bovis, and the team from Lunar Park!
KaLa · 3 May 2023 · Linden Homes South West Wellington
★★★★★ 1/5
TrustpilotConsidering a Linden / Vistry property, I would look elsewhere
Considering a Linden / Vistry / bovis property. Prepare for a nightmare, poor work, lack of communication, being left frustrated, angered and little support. From aggressive sales, clear lying ahead of purchase to what was delivered, including lack of support from customer care. Constant changing of options after selection and confirmation, then pressure to change many months later. Communal areas left in dangerous state, exposed wires, Sharpe rubble & aggregate across whole estate, walls falling down, sewers & drains not fit for purpose as Thames Water will not take over ownership 4 years on, photo evidence of concrete, tarmac, rubble poored down various points in drains, plus many more.Drive took 4 years to be laid. Multiple contractors walk off site over non payments. Inside the build, so many corners cut, from uneven floor- 2 inch in some places, incorrect screws in every door handle allow them to fall off with screws exposed, not great for a small child! Poor work all round as contractors on pricing work so rush everything, all ceilings require re doing, skimming, reviewing then painting. Skirting all round messy, cracks and holes exposed then painted over. Waste water re enters one toilet, creating all sorts of hazards, due to poor plumbing. Electric points and sockets incorrectly fitted leaving wires exposed. Many other issues, if you wish to view photos, then you can see the sites photos under homeviews website. Or read articles published in the Mail, the Sun, Apple news, Get Surrey just type the following with appropriate dots. www daily mail co UK/news/article-8698191/Father-spent-life-savings-dream-home-says-estate-looks-like-scene-Aleppo.htmlUpdated 1/5/23 - nearly 5 years in and still many problems, snagging not complete, finally had drains re dug up and laid due to multiple failures of the developer.
Tony · 1 May 2023 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 1/5
TrustpilotDon’t buy Bovis
Sales team go above and beyond to get you to buy but beware aftersales service and is non-existent. Poor quality and design. Snagging still not addressed after being here over 3 months, many security and safety issues. Have to chase and chase but still no joy. You get hassled by on-site staff to give a good report on NHBC survey too. Avoid buying a Bovis home.
Honest · 29 April 2023 · Linden Homes South West Wellington
★★★★★ 1/5
TrustpilotDelayed Move!
We are due to move into our Bovis home in 2 days time. They have now put a delay on this last minute due to not having there paperwork ready in time. We are now left to reorganise our move last minute and be left with a house fully packed in boxes! We haven't been given a new moving date either.
Hannah · 26 April 2023 · Linden Homes South West Wellington
★★★★★ 1/5
TrustpilotDon’t trust this company!
This company is completely disorganised. At the beginning it looked perfect. Me and my partner went to visit the house we wanted to purchase and at the first visit they started pushing for a reservation fee. They insisted as much as possible, constantly calling and messaging. We’ve finally decided to make a reservation with no much time to think, only 2 days for 385k house. We paid the reservation fee and we were told that if we changed our minds we would receive half of the reservation fee. We did change our minds but when we went to receive the money back, they basically disappeared. I’m waiting for my payment for more than a month now, I’ve chased by email and phone, they told me many times that the money would be with me in the next couple of days. Still nothing. DON’T DO BUSINESS WITH THIS COMPANY, you’ll be disappointed and waste your money. I’m relieved we didn’t buy a house with them. Once they get your money they don’t care about your or your requests.
Letícia · 25 April 2023 · Linden Homes South West Wellington
★★★★★ 1/5
TrustpilotThe worst customer service we have ever…
The worst customer service we have ever experienced. From our whole kitchen flooding to a leak coming through in the living room and not being fixed for months, our experience with Bovis has been horrendous - do not buy!!
Lizzie · 23 April 2023 · Linden Homes South West Wellington
★★★★★ 3/5
GoogleHousing developement on the outskirts of Exeter in Pinhoe.It was an old quarry/landfill.Close to Exeter centre and junction 29 m5.
Mick · 16 April 2023 · Linden Homes South West Exeter (Harrington Lane)
★★★★★ 4/5
GoogleLooking for a new home, we visited Harrington park. I was in love with one of their ranges of 3 bed houses called Becket, but sadly they didn't have one available for me. I only found out after many many calls and emails. No one manned the show home when we turned up to check on availability. This has caused me to have to look elsewhere for a new home. The area is quiet and the location is good but sadly no houses are ready.
Anita · 16 April 2023 · Linden Homes South West Exeter (Harrington Lane)
★★★★★ 5/5
GoogleThank you to the Linden Home technician/site manager PATRICK. He is nice and responsible, he gives me professional suggestions and practical information/ ideas of the new house. We are very happy and satisfied with our new build home.
Edmond · 16 April 2023 · Linden Homes South West Exeter (Harrington Lane)
★★★★★ 1/5
TrustpilotBought my new home in market harborough…
Bought my new home in market harborough nearly 5 years ago on the pre inspection there was a list of snags given to the sales rep on the day none of them were ever fixed,I then emailed customer services with a list of complaints and fixes in Aug 2019 which included all the fixes from above and others however never received any answer or solution to this date and the problems still exist, on top of that my garden fence is about to fall down due to very very poor fitment so yet another cost. Come on linden you list yourself as a five star builder which should also include the team who construct the property. And as for customer service they would struggle to obtain 1star rating shocking aftercare is all I can describe it as get a grip please
Customer · 29 March 2023 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 5/5
GoogleRating only, no written review.
Pradeep · 28 March 2023 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 3/5
GoogleRating only, no written review.
Dinuka · 28 March 2023 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 4/5
Googletucked off the road still building, will go back and have another look.
Nigel · 28 March 2023 · Linden Homes South West Exeter (Gypsy Hill Lane)
★★★★★ 5/5
GoogleRating only, no written review.
Alan · 27 March 2023 · Linden Homes South West Newton Abbot
★★★★★ 4/5
GoogleRating only, no written review.
Nick · 27 March 2023 · Linden Homes South West Newton Abbot
★★★★★ 1/5
GoogleJust another piss poor collection of boring boxes people choose to live in. Could do a whole bunch more to create nicer places, however limited imagination poor material choices and lack of planning insight. I'd rather live in a tent!
Dave · 27 March 2023 · Linden Homes South West Chudleigh
★★★★★ 3/5
GoogleRating only, no written review.
Paul · 27 March 2023 · Linden Homes South West Chudleigh
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
