Linden Homes South West estate agents in Newton Abbot, Exeter, Chudleigh and 3 more

★★★★★ 1/5

Trustpilot

The Vistry group led by Greg Fitzgerald…Bovis included

The Vistry group led by Greg Fitzgerald and includes Bovis homes and Linden Homes are to be a ‘watch out’ for any potential buyer.I will not comment on internals, but the surrounding area to where they build is rife of noise pollution breaches, HSE re commendations and a plethora of false promises and they most likely will have a detrimental impact on your living and well being.Be aware.The issue reared its head July 1st 2022 and remains an irritant as a result of the neglect and contempt they hold people in. This is my experience and I can qualify.A simple search will show you historic Bovis fines for wrong doing.

Richud · 24 August 2023 · Linden Homes South West Wellington

★★★★★ 1/5

Trustpilot

So many problems and issues unresolved

STAY WELL CLEAR. So many problems and issues unresolved. Lack of communication and really poor service. Would not recommend people buying these houses.Cheap materials used, short cuts taken and end up costing a lot more to rectify.

Lisa · 23 August 2023 · Linden Homes South West Exeter (Gypsy Hill Lane)

★★★★★ 1/5

Trustpilot

Avoid buying at all costs.

Rating only, no written review.

STUART · 11 August 2023 · Linden Homes South West Exeter (Gypsy Hill Lane)

★★★★★ 1/5

Trustpilot

Non existent upkeep of management of development

Don’t hand over the maintenance management to FirstPort

Anne · 4 August 2023 · Linden Homes South West Exeter (Gypsy Hill Lane)

★★★★★ 5/5

Trustpilot

I have been so impressed with Linden…

I have been so impressed with Linden Homes from the sales team to the site team i can't find fault at all. Very professional from start to finish and a very smooth process. Been in our new home over 6 months now and only had a couple of minor snags which got seen to straight away. Thank you Linden Homes.

Ana · 29 July 2023 · Linden Homes South West Exeter (Gypsy Hill Lane)

★★★★★ 2/5

Trustpilot

woeful

very poor customer service. They appear to keep no records of work that needs doing. Empty promises just to get you off the phone. Very polite though.

Sparks · 28 July 2023 · Linden Homes South West Exeter (Gypsy Hill Lane)

★★★★★ 2/5

Trustpilot

Poor customer service

I purchased my property 2.5 years ago and during this time the majority of people in my development have had issues with snagging not being resolved, terrible communication and awful customer service.I would encourage you to do your research before considering buying a property from these developers.

Steph · 25 July 2023 · Linden Homes South West Exeter (Gypsy Hill Lane)

★★★★★ 2/5

Trustpilot

Not much good once they had our money.

We bought a home from Linden in 2022. Whilst they were fairly good to deal with during the purchase process, since the sale it's been extremely difficult to get responses from them, and our 'snag list' has not been actioned since submission 4 months ago. Building materials were also left around the site after completion.

Andy · 24 July 2023 · Linden Homes South West Exeter (Gypsy Hill Lane)

★★★★★ 1/5

Trustpilot

Awful customer service

Awful customer service. During sale process Linden were late. I had no communication on build status and Linden did not care about my buyers concerns.After sales is even worse. Two years to resolve simple snags. Months with no acknowledgment or communication. Whole customer care team from Emma Lane down are simply not fit for purpose. Managing Director, Alex Jordon doesnt have the customer respect to reply to emails dispute several attempts to contact him.Just awful.

Mat · 18 July 2023 · Linden Homes South West Exeter (Gypsy Hill Lane)

★★★★★ 5/5

Trustpilot

Fabulous experience with Linden Homes!

Fabulous experience with Linden Homes! I bought a flat on their Spinnaker development and right from the start was very impressed. Gareth and the sales team were very efficient and the completion took place exactly on time. The aftercare from the site team, especially Mark the site manager was extremely good and the couple of snags I had were fixed very quickly. The quality of build was also very good. I would defer recommend Linden Homes as a good developer to buy from.

Sonia · 13 July 2023 · Linden Homes South West Exeter (Gypsy Hill Lane)

★★★★★ 5/5

Trustpilot

Excellent Sales staff and superior build quality

I've just bought with my Wife an absolutely stunning 4 bed Pembroke style house on the lovely small development at Mill Brook Green Axminster and I can't put into words how chuffed I am with the build quality and customer service the Sales team provided from the very beginning to Completion and move in day! I know we've only just moved in and there's bound to be some snags to put on a list as with most New builds, but as of yet, I have found none!I met the build supervisor and foreman on site and they are also brilliant, any issues they said, "Just let us know and we will sort straight away". They even called in, on move in day, to make sure everything was alright. The Sales team on this site are excellent and so are the builders who put great pride in getting their work spot on! If your looking for a house New build in Devon, I can strongly recommend Linden homes here in Axminster!MR & MRS CANN

Adrian · 29 June 2023 · Linden Homes South West Exeter (Gypsy Hill Lane)

★★★★★ 1/5

Trustpilot

I called the customer services today…

I called the customer services today because we have been trying to chase up jobs which is still outstanding on my property ( Mowbray View) one of them being my boiler which has been on going for at least 18 months now, we have had Ideal out to it twice and they have changed a valve on it but we still have the problem, Lakeside Plumbing has also been out to it I was thinking of they were going to fix the problem ( thought wrong) back to Linden Homes and because the guy put on his report nothing found on the day of his visit Linden being Linden easy way out of it , it’s not a problem with them go back to ideal.Yet another flobbing off by them. I am classed has disabled and the back garden of the property floods all the way upto the patio doors when it rains ( really great for someone who spends a lot of time in and out of hospital with numerous problems ( Linden Homes not interested) sounds about right for them. Then the nail on the head today when I called only to get told they will not speak to me over the phone ( I think that is called discrimination when they will only speak to my partner) I don’t think they understand that though along with putting the phone down on you. Ignorant and the worst people I have had to deal with.I strongly recommend to anyone who is thinking of buying a property off these to look somewhere else.Words cannot express how they make you feel.

Mal · 19 June 2023 · Linden Homes South West Exeter (Gypsy Hill Lane)

★★★★★ 1/5

Trustpilot

Empty promises

My Husband and I bought a new home in Collingtree Park in November 2022. Our main concern was the garden and the dip towards the garage. We were aware of the slope which we could understand but the slope in our drawing was towards the house, not the garage. The dip was a concern and is currently a danger for our now 10 month old son. We were promised for 8 months that they would do everything they can to fix our issue. Now fast forward to June and we have been told that they will not fix our concern. My constructive criticism for Linden homes is to improve on communication and take into consideration the safety of your customers children. My advise for future buyers is to get everything promised in writing from this seller.

Eimear · 15 June 2023 · Linden Homes South West Exeter (Gypsy Hill Lane)

★★★★★ 1/5

Trustpilot

Worst experience of my life

Worst experience of my life. Just before the house prices shot up, we were in the process of purchasing a house in radford semele. Our initial sale fell through as the buyer had wanted to move quickly and Dixon’s hadn’t bothered to contact either of us for a month (i’ll get on to them in another review!) It was all okay and we sold again and everything was going ahead smoothly. They wanted us to sign up with the solicitor even though we weren’t in a position to move ahead yet. My partner asked that the sale was confirmed as we didn’t want to be hundreds of pounds out of pocket if they withdrew. They said everything was fine, so he signed up, the surveyor checked out the foundations (because that’s all there was) for our mortgage and the next day they pulled the plug. To say I was f-ing furious is an understatement. I called up and asked what scam they were pulling. The woman said she had a customer she was with and suggested that she put me on loudspeaker so they can know what con artists they’re dealing with. She sheepishly said she would call me back tomorrow and hung up on me. I received no phone call. I received no refund. Make no mistake, Bovis are con-men. Looking at the property we were going to buy, I think we may have been better off out of it - there was a massive excavated hillside right next to our property which blocked the sun by us and was far closer than it seemed on their map, I think that property was going to have a host of problems so whoever gazzumped us (as I’m guessing that’s what happened) good luck. This was 2021 not 2022

Hellybaby · 12 June 2023 · Linden Homes South West Wellington

★★★★★ 5/5

Google

I remember back in my teens this was the brickworks, Yes a really great choice of House's

Shawn · 12 June 2023 · Linden Homes South West Exeter (Harrington Lane)

★★★★★ 5/5

Trustpilot

Really pleased we chose Linden Homes !! :-)

Recently Bought the House from Linden Homes ,Brindley Edge Coventry and we were really pleased with the overall process .Both Carole & Leah did everything within their remit to make our home buying and related process so smooth and very really helpful to say the least.They ensured throughout the process that we were being looked after.Even after the Move-in Date the site manager Vez/Denis ensured we did not encounter any major issues and any initial snags post-Move in were rectified in a matter of days .Denis even went out of his way to support with any non-snag issues we raised and was happy to help anytime .Same goes for the workmen around the area who till date offer help /support and ask if we have settling in well which is a really kind and welcoming Gesture.The build quality of the new build is of really good quality going by our experience of being a 2nd time New build owner.The building works on site are still going but the builders make sure the area is kept clean and we are well informed of any upcoming works if it could be disruptive in regards to traffic/noise etc.Overall really happy with Linden homes on the whole and would highly recommend them to anyone for their amazing support/customer services and quality of build.Thanks Guys ! you are doing a brilliant Job :-)Soniya & Vip

Vipul · 8 June 2023 · Linden Homes South West Exeter (Gypsy Hill Lane)

★★★★★ 1/5

Trustpilot

My partner and I moved to Sherford in…

My partner and I moved to Sherford in June 2022 after purchasing a Bovis home. After 2 months of moving in 2 of the clauses in the transfer were broken and Bovis didn’t care at all. We have a fence on our driveway which isn’t supposed to be there in accordance with the transfer and it restricts us that much we can’t get our baby boy out the car. I have now been chasing the customer care team for the last 7 months and it is now effecting my remortgage. Paul Brodie the customer care manager has said the legal team can’t deal with a covenance due to a response they had. I was supposed to receive a phone call from their director Emma Warden-Nevins and never received that phone call. They created these clauses to protect us when we buy these houses and I feel we have bought this house under false pretences and completely left in the dark. Our house is now struggling to get a remortgage and it has effected the value of the property because the transfers have been broken.

Jordan · 7 June 2023 · Linden Homes South West Wellington

★★★★★ 1/5

Trustpilot

Uneducated and disrespectful

Most of them are uneducated and very disrespectful! They will scam you as they scammed us and others. Read their reviews and think 10 times before purchasing with this company.

Alex · 6 June 2023 · Linden Homes South West Wellington

★★★★★ 1/5

Trustpilot

Poor Quality and fake compensation promises

I bought my first house from Linden and the quality is awful. The kitchen was done so poorly, which can't be fixed until and unless if you design a new one. Within the first week, there was a water leak from the bulb in the kitchen and nobody helped to solve the issue. The issue was solved after two weeks. During two weeks of time, it was advised not to use electricity in the kitchen and water in the upstairs washrooms. There are multiple creaks in the house, which are increasing everyday. The flooring including carper was done so poorly, which looks like 50 years old. The house was not checked properly before handover. To compensate all, Linden mentioned to turf the garden with extra slabbing and I have been waiting for this for 5 months and now they said, we can't do this because it's not in our control. Overall, it's not advisable to buy new build from Linden homes. It was bad decision, but lesson learnt.

Customer · 1 June 2023 · Linden Homes South West Exeter (Gypsy Hill Lane)

★★★★★ 4/5

Google

Good clean site

Martin · 27 May 2023 · Linden Homes South West Wellington

★★★★★ 3/5

Google

I wouldn't want to live there!

Liz · 27 May 2023 · Linden Homes South West Wellington

★★★★★ 5/5

Google

Mother in law lives here very respectable area with all local amenities on your doorstep in lovely wellington

Barry · 27 May 2023 · Linden Homes South West Wellington

★★★★★ 4/5

Google

Rating only, no written review.

Paul · 27 May 2023 · Linden Homes South West Wellington

★★★★★ 3/5

Google

Housing estate on the edge of Wellington close to a38 and m5.

Mick · 27 May 2023 · Linden Homes South West Wellington