1/5
work unprofessional !NegativeProfessionalism

Trusted Agent profile
★★★★★
268 reviews across 2 offices and 1 platform
Let It has two offices, in Kettering and Wellingborough. Together they have 268 reviews on 1 platform, rated 4.3 out of 5 overall.
Tell us what you need and up to 3 trusted local agents will be in touch.
Let It's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
work unprofessional !NegativeProfessionalism
5/5
Very good and helpfullPositiveProfessionalism
5/5
We have a couple of properties that Let It manage & all the staff are always friendly & responsive to any issues or problems that occur, would certainly recommend.PositiveResponsiveness, Professionalism
1/5
The property Im currently residing in has recently changed landlords and I was supposed to be contacted in December of 2021. I was contacted today (4.01.2022) regarding payments. I explained clearly a change in my situation and requested a new rental agreement of somesort. Never once did I say I wasnt going to pay my rent. However, I received a lovely email from a lady in the name of Louise, which was very very unprofessional, and no matter how much I requested a phone call, she prefered to hide behind her device and not ring me. I will gladly attach the email. After a series of emails back and forth, I received a very dry and pathetic "apology" about how she had misread the email.NegativeProfessionalism
5/5
I am currently renting the second house from this letting agency and I can say that I am very impressed with the staff. They are professional, friendly and very helpful. They always answer phone calls and reply to emails immediately. Many thanks to Mr. Tom who took care of all my paperwork and to Mrs. Sarah who helped me with any problems I had as a tenant. I highly recommend it.PositiveProfessionalism
3/5
Rating only, no written review.
3/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
Rating only, no written review.
Hello, We do pride ourselves on providing the best possible customer service. However, you have not given any reason for your once star review and we do not recognise your name . If you would be good enough to explain the reason for your poor review then at least we have the chance to respond. Alternatively you can can call the office and discuss your issues directly with me , my name is Mark I am the owner of the business . Thank you .
1/5
Rating only, no written review.
3/5
Rating only, no written review.
1/5
The worst let it agent and the most dishonest firm, lack of costumer services also unprofessional let it agent
5/5
The team, especially Connie more recently are very helpful.
5/5
I personally have been dealing with Tom with regards to letting a property. Fantastic in all aspects unparalleled servicePositiveResponsiveness, Quality, Professionalism, Value
5/5
First home with let it and all I can say is there service is fantastic! There for when you need them and helped through everything with moving
5/5
Great friendly staff helped me move into my first flat with them highly recommended let it.PositiveProfessionalism
5/5
Great staff, arranged our property very quickly and efficiently, easy to contact and very helpful with any questions.
5/5
The staff are very professional, friendly and responsive. We didn't have any problem with them at all. They answer phone calls quickly.PositiveResponsiveness, Professionalism
5/5
The team in Let it agency have been very helpful, friendly but always professionally. I can't recommend them enough.PositiveResponsiveness, Quality, Professionalism
4/5
My experience with Let it Property manager/maintenance is satisfactory. Generally the staff of the Agency are warm in reception. Cheers!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Helpful, friendly and professional service. Regular inspections and reports back. It was great to have their legal expertise when it was needed recently. Would recommend.PositiveResponsiveness, Quality, Professionalism, Value
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Kettering has the most, with 184 reviews rated 4.3 out of 5, followed by Wellingborough with 84.
The two Let It offices, by town:
Tell us what you need and up to 3 trusted local agents will be in touch.