5/5
GoogleRating only, no written review.
Trusted Agent profile
Let It reviews in Kettering and Wellingborough
★★★★★
263 reviews across 2 offices and 1 platform
Let It has two offices, in Kettering and Wellingborough. Together they have 263 reviews on 1 platform, rated 4.3 out of 5 overall.
263
Reviews on Google
All 2 offices
Our offices
Let It's two offices, most reviewed first. Each has its own page.
Latest reviews from every Let It office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleProfessional, helpful and efficient. Excellent service from everyone at LetIt !!
5/5
GoogleHave 2 properties I have with this company very impressed with service.
5/5
GoogleI have rented through Let It for about 5 years now and they have always been on top form. If anything goes wrong, they are quick to sort it. They clearly have both the tenant's and the landlord's interests at heart. They understand what both parties need and want and to their best to ensure both are happy. I'd highly recommend Let It to anyone. Xxxxx
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleThanks for cooperation!the best team in the best agency!
5/5
Googlevery fair and nice to deal with - always try to solve problems quickly
5/5
GoogleIt is lovely to deal with such a professional and helpful company. They are certainly a cut above all others. Highly recommended as a letting company
5/5
GoogleI've been very impressed with their service over the past 3 years. They are very professional and friendly every time we needed help. They've always been fair and very responsive to our needs. Two thumbs up!
5/5
GoogleI had let a property through Let It! for 13 months and over that period always found the agency to be fair. Glenn a true professional of which I hope we do business again in future. Would definitely recommend.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleAlways friendly - always quick to respond to issues. Great service.
1/5
GoogleI notice others also have had problems with these agents especially regarding the deposit. Put it this way, if there is a problem with something when you move in ie something is damaged, when you move out they charge you for the damage! Even though you have previously told them, for example net curtains so old and torn when moved in, but now i have to replace them because they are so old and torn? What? And when you move into a grubby house and then leave it cleaner when you move out they charge you to make it cleaner! Unfair money grabbing practice
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleDefinitely one of the worst agencies in Wellingborough.. Not easy trying to get our deposit back either !!!!
1/5
Googleworst letting agancy in wellingborough, charge fees even for references .... not recommended!
2/5
GoogleLet It Is the worst agent I have ever dealt with. I found them rude, unprofessional, and unapproachable. If you have the choice, do not use!
Agent replied · 21 June 2024
We have never have had an applicant with this name apply to our office nor have we had a complaint to this effect. If you would be good enough to contact me , I am the proprietor, I will investigate your claims. Mark Hurd
2/5
GoogleI am not happy from my experience with “let it” because of following reasons 1) They charge relatively much higher reference check fees(120 GBP per person) as compared to other agents. The company they use to do check is "Endsleigh" which only charge 7 GBP for instant and few more for comprehensive background checks, To me this seems very unfair to charge your customer many folds of what it actually cost. 2) Once I deposit the money for reference check and asked if i could see the property second time the refuse to do so and said they can not show me property unless they got my reference cleared which I found very lame and rude. 3) When they showed me the property I was told that everything is included but once I gave them reference fee and initial deposit they start disclosing hidden charges i.e. Electrical appliance testing fee, inventory fees etc. and amount of these are ridiculously high. I will try my best to avoid them next time actually I have not moved in and started thinking of stepping back because of it.
Agent replied · 21 June 2024
Dear Mr Mansoor, I am the owner of Let It! and your comments are unfair and in the main untrue. 1) Our reference fees are in line with many other agents in town. You do not seem to have conducted a thorough survey in making this assertion. Your quote regarding the cost of the Endsleigh check is again inaccurate. You also omitted to mention that you are told that the application fee covers all of the administration of your application and not solely the reference checks (please check the holding form given to you from the outset). 2) The reason we delayed the second viewing was because despite being repeatedly chased with little response there was a long delay incompleting the reference forms. We were concerned therefore that you were not serious about taking the property. We encounter lots of people who do not proceed even after paying their reference fee, it appeared that you might be one of them given the inordinate delay in completing your form. 3) Again this is unfair and untrue. Regarding the PAT testing fee, we do not charge this to tenants. You were told in this instance that the landlord was going to remove a number of smaller electrical items but that if you were willing to pay for a PAT test on them he would leave them at the property for your use. In the end the landlord agreed to pay for the PAT test himself. I do not understand why you have chosen to misrepresent matters in this way. Regarding the inventory fee this is made plain on the initial documentation you would have received when you first applied for the property. I will call you tomorrow because we too are now having doubts about whether you are the right tenant for this landlord and for our agency. I hope it is simply a case of a series of substantial but genuine misunderstandings on your part. Yours Sincerely, Mark Hurd
4/5
GoogleI have used Let It! twice in the previous ten years for family home rental in Kettering. They have been helpful with any problems that arise with the property, and regularly keep me informed about progress. They were professional pre-tenancy and even managed to provide viewings outside of office hours. I would recommend Let It!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Let It
Which Let It office has the most reviews?
Kettering has the most, with 184 reviews rated 4.3 out of 5, followed by Wellingborough with 79.
Where are the Let It offices?
The two Let It offices, by town:
- Kettering: 4 Montagu Street, Kettering, NN16 8RU
- Wellingborough: 14 High Street, Wellingborough, NN8 4JU
