5/5
Very friendly and professional service becky and Holly couldn't have been more helpful
Agent replied Β· 6 July 2023
Thank you Pauline for leaving a review it really means a lot to us βββββ

Trusted Agent profile
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660 reviews across 2 offices and 3 platforms
Lang Town & Country has two offices, all in Plymouth. Together they have 660 reviews on three platforms, rated 4.8 out of 5 overall.
505
Reviews on Google
All 2 offices
55
Reviews on Facebook
All 2 offices
100
Reviews on Trustpilot
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Lang Town & Country's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Lang Town & Country, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very friendly and professional service becky and Holly couldn't have been more helpful
Thank you Pauline for leaving a review it really means a lot to us βββββ
5/5
From the very start of the process of marketing my property to the conclusion of the sale I cannot thank the team enough. Theyβve kept me involved with the updates as and when they occurred and whoever Iβve spoken to from The MD to the office staff , I have been treated to first class service. I cannot recommend this company highly enough. Thank you very much. Andy and Michelle spencer.
Glad to help you and your family in the next chapter of your lives in your new home and thank you for taking the time to write this lovely review. βββββ
5/5
Very pleased with the level of service. I was kept informed on a regular basis. Carla was my main contact point and was always very professional and helpful.
Thank you for taking the time to leave this review Mark,it really means a lot to us βββββ
5/5
Bought a house through these guys, from the very first negotiation phase they were very helpful and realistic, sale went though very quickly because they kept chasing solicitors for everyone, and great aftercare once the sale had completed.
Thanks for taking the time to write this fantastic review Korey and glad to have helped. βββββ
1/5
An appointment was made with this Estate Agents to meet outside the property at 2:30. They were late and when i called i was told there had been a mix up in the diary but someone would be with me shortly. I was asked to go straight into the property which was a secure entry system so it was only luck i encountered another coming out who let me in. I waited and eventually a lad turned up wearing scruffy unclean clothes and chewing gum with his mouth open !!! The property itself was not presented well with washing up in the sink and toiletries all over the bathroom. There was damage to the kitchen floor and hob. I would not use an estate agents who could not advise on presenting my property well or who thinks that i am going to part with nearly half a million quid to a lad chewing gum in my ear. REALLY !! I would not have bought the flat even if i had liked it based on the service from the estate agents.
Good afternoon Tabitha, I'm shocked beyond belief to read your review as we pride ourselves on customer service. Could I ask what property it was that you viewed as I can't find any record of you on our database. If you don't wish to disclose the information on here in a public format please email direct paul@langtownandcountry.com or feel free to call me on 01752456000. My name is Paul Preen and I am the managing director and will look into this for you personally. This is certainly not how we act at Lang Town & Country and feel you may have confused us with another agent.
5/5
Having a lot of profit from MRS ELIZABETH BAYS platform was the best thing ever, with a little capital of $1000 I made a successful withdrawal of $12,500 in one week now I can pay my bills my self and take good care of my family, You are indeed the best account manager, With the way you traded my investment efficiently with no error My God will keep rewarding you. Contact Her for genuinely trading and fast profit payout without any problem.Quickly contact her via, Email: elizabethbays70@gmail.comwhatsApp number: +1(209)896-9431
5/5
Brilliant from start to finish and credit to Matt Clayton who ensured the process ran smoothly Would recommend
Thank you David, it's lovely when someone takes the time to leave us a review and greatly appreciated.
5/5
An estate agent with extremely professional staff. All the negotiators were very kind and understanding, with what is a stressful process !! Thank you all for your hard work. π β¦
Thanks Liz, your kind words mean a lot to us.
5/5
Tracey and Andy were absolutely wonderful from start to finish. No question was too much and they always responded quickly and helped put the mind at ease!
Thank you Cora, we really appreciate your review and we'll pass that on to Tracey and Andy, they'll be pleased to know your mind is at ease!
5/5
Had a few hiccups along the way with my sale and purchase, through no Fault of Lang, but Matthew Minett who has been assisting with my purchase has been absolutely amazing and professional through the whole process. I really appreciate it thanks Matt.
Thank you so much Sacha for the review Matt will be delighted with the feedback.
5/5
We have sold quite a few homes with Langs & would only used them now. Very professional and very helpful throughout the whole process with keeping us in the loop till completion.
Glad to have helped over the years Julie and thanks for taking the time to leave us the lovely review, it really means a lot.
5/5
Phil Searle has been extremely responsive throughout the whole buying process and patient. Very professional, going above and beyond to help assist any queries. Cannot fault and would highly recommend Lang Town & Country to all. Thank you again Phil for your assistance over the few several months.
5/5
James and I have recently sold our mixed residential and office building in Peverell using Phil Searle and his team at Lang Town and Country. The sale was drawn out and we lost our first buyers, but Phil and his team quickly went to work and we had sold again soon after. We have been kept well informed all the way through. We cannot recommend Lang Town and Country highly enough.
Thank you so much Sara & James for the lovely review. We really do appreciate it.
5/5
We have recently sold our property and are moving to the West Country to be nearer to family. The team at Lang Town and Country have worked extremely hard to facilitate our purchase of a suitable property interacting with all parties involved in order to finalise the purchase.
Glad to have been of assistance George and thanks for taking the time to leave this lovely review.
5/5
From the initial visit right through to completion everyone worked incredibly hard to make our sale as stress free and speedy as possible. The sales and the sales progression teams communicated with us regularly and nothing was too much trouble. An excellent service and good value for money.
Thank you for taking the time to leave us a review Angela and more importantly so glad that we were able to help and thank you for trusting us with selling your property.
5/5
Cards on the tableβ¦. I never thought I would recommend an Estate Agent, having had a few not so great experiences over the years, but Lang Town and Country have completely changed my mind. Iβve recently picked up the keys to my new home and I can honestly say that it has been a pleasure from start to finish. From being shown the property by Shelley, who was so personable and not at all βsalesyβ to Emily who helped with the purchase brilliantly, everyone has been fantastic, but I do have to call out Nicki in particular for her help in getting the sale over the line. Itβs been an absolute pleasure dealing with the team and I am will definitely be using them when it comes time for me to sell.
5/5
Having just purchased a property through Lang Town & Country I can't thank the team enough, particularly Becky who dealt with my purchase from the point of offer acceptance. She really helped to push the process along and when there was an issue on the legal paperwork she did everything possible to prevent delay to our planned completion date, fully understanding our situation with relocating! She also helped keep my nerves to a minimum through each step! Thank you so much!!
Thank you for taking the time to review our service Tara and for the kind words.
5/5
Having just purchased a property through Lang Town & Country I can't thank the team enough, particularly Becky who dealt with my purchase from the point of offer acceptance. She really helped to push the process along and when there was an issue on the legal paperwork she did everything possible to prevent delay to our planned completion date, fully understanding our situation with relocating! She also helped keep my nerves to a minimum through each step! Thank you so much!!
Thank you for taking the time to review our service Tara and for the kind words.
5/5
Very pleased with service we received from Lang Town and Country, Plymstock branch. Nothing was to much trouble and all viewings were accompanied which made everything easier for us.
You're welcome Steve, thanks for trusting us to sell your property and thank you for your review, it meams a lot to us to hear when someone is pleased with what we have done.
5/5
If you are thinking about selling, these guys are just outstanding. They know the market, are efficient, always on the case without appearing too pushy and are highly professional in every regard. As individuals they are decent people and have been a pleasure to deal with throughout our transaction. Whilst not a property Lawyer, I am a Solicitor and would not post this review without being entirely confident in the service that we have received.
Thank you for these very kind words Richard. In such a competitive industry it's difficult for the public to choose an estate agent to market their property, having personal experiences and reviews such as yours certainly help them make the right choice.
5/5
Rating only, no written review.
Thank you Mark
5/5
Rating only, no written review.
5/5
Rating only, no written review.
Thank you John we hope the move went well.
5/5
Rating only, no written review.
Thank you Maya, hope you enjoy the new apartment.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Land & New Homes has the most, with 380 reviews rated 4.8 out of 5, followed by Plymstock with 351.
The two Lang Town & Country offices, by town:
Yes. In The Trusted Agent 2026 awards, Plymouth won Trusted Agent.