Trusted Agent profile

Lang Town & Country estate agents in Plymouth

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

660 reviews across 2 offices and 3 platforms

Lang Town & Country has two offices, all in Plymouth. Together they have 660 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

505

Reviews on Google

All 2 offices

Facebook logo

4.9 / 5

55

Reviews on Facebook

All 2 offices

Trustpilot logo

100

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Lang Town & Country's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Lang Town & Country, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Lang Town & Country office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Rating only, no written review.

Nigel Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

Agent replied Β· 23 October 2024

Thank you Nigel for the 5 stars!

5/5

Google

Very caring company with very friendly people who are totally committed to customer satisfaction , I would highly recommend this company for all your buying or selling needs I personally would like to thank the whole team that looked after my transaction

Kenneth Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

Agent replied Β· 23 October 2024

Glad to be of assistance Kenneth and thank you for taking the time to leave a review.

5/5

Google

The team were very friendly and helpful. They found a buyer very quickly and the sales progressing team updated us regularly and responded to situations rapidly

Michelle Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

Agent replied Β· 23 October 2024

Thank you Michelle for the kind review

5/5

Google

Really nice agents when I bought - from start to finish. Right amount of contact and pleasant and helpful. It makes a difference and I would consider selling with them if I move again.

James Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

Agent replied Β· 23 October 2024

Thank you James for the review we do hope you are enjoying your new property.

5/5

Google

Having just bought and sold through Lang I would wholeheartedly recommend the Sales and New Homes teams for their knowledge, enthusiasm, reassurance and, above all, excellent communication throughout the process.

Gullrock Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

Agent replied Β· 23 October 2024

Thank you so much for the review we really appreciate it.

5/5

Google

Simply the best! Would particularly like to thank Phil Searle for his professionalism and his calm, down to earth manner which made the whole process of selling our business, less stressful. Thanks Phil. Best wishes, Nicki & Gus

Drake Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

5/5

Google

We purchased a retirement apartment for my Dad through the Mannamead branch. Everyone was so helpful, advising on progression & next steps. Dad now has his keys and a bottle of bubbly to celebrate. Thank you to all of the team

Julie Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

Agent replied Β· 23 October 2024

We're delighted to have been able to help Dad and thank you for taking the time to leave us a review, it's greatly appreciated.

5/5

Google

Honestly, from start to finish, I found everyone so friendly and helpful, very professional indeed, nothing was too much trouble, as a first time buyer I called with so many questions and was always advised accordingly, I was kept in The loop and copied in on e mails constantly with The searches. Cannot say enough about this fabulous team. I now have my keys without any problems. THANK YOU πŸ˜€πŸ”‘πŸ 

Francine Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

Agent replied Β· 23 October 2024

Thank you Francine for this fantastic review. We hope you enjoy your lovely new apartment.

5/5

Google

I used Lang's office in Notte Street. I found their service to be very professional. They were honest in their appraisal of my property and communication was excellent. Once my property was sold STC their aftersales care was brilliant. I wouldn't hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Edward Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

1/5

Google

Please note, yes the review will stay as I believe your estate agency is very unprofessional. As I am very busy with other things, like yourself. I will not let you keep talking over me whilst I was trying to explain. This has now happened on 2 occasions previously already, with other properties. Your remark about sour grapes, if you actually look at your comment again very unprofessional. This is a transaction between a seller and buyer. You are an estate agency????? The service and telephone manner is terrible. If you wish to discuss any further and you would like to listen. Give me a call.

Adrian Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

Agent replied Β· 23 October 2024

Dear Mr Shakespeare, I have just called you to find out why you have left us a 1-star review as we take customer feedback very seriously & you clearly weren't prepared to talk in a civil manner. As I was about to explain to you, unfortunately in the current market there is strong demand for property and generally more than one buyer as is the case with the property you expressed an interest in. The fact that someone else has agreed to buy the property when you were given the same opportunity isn't really a reflection on the service we have provided. You advised me that you will not retract your review and neither did I ask you to do so. We believe in being up front and honest and if someone isn't happy, we like to know why they aren't happy. In this case it clearly isn't about the service you've received your clearly upset you didn’t secure the property. We would like to wish you luck in trying to secure a property and if we can help at any point in the future, please feel free to contact us.

5/5

Google

I would highly recommend Langtown and Co for anybody looking for a good agency to rent through. At the beginning and throughout the tenancy they have been very helpful, easily contactable and quick to reply to any queries/questions. Some advice I have for people renting, in order to have the most positive experience is communication with the agency, so that whatever issues there may be, they can be sorted promptly. Another is, anything relating to agreements or plans should be done via email. As with any tenancy, you should make sure you and the agency both have the pics/videos of the property as soon as you move in, so that you know what state the property should be in for when you move out. I would highly suggest liaising with Langtown prior to exiting the tenancy in order to be explicitly aware of what will be expected upon moving out. The standards for cleanliness are extremely high, which is a double edged sword, but no issue as long as you are aware. Also, make sure you find out where all the Elec/gas/water meters are right at the beginning of the tenancy. Saves time and effort down the line. Some suggestions for you guys at Langtown: Everything from the beginning of the tenancy and throughout was amazing. For end of tenancies though, based on my own experience, I would highly recommend sending a checklist as soon as someone sends in their notice so that they have something to work with in terms of cleaning and what they need to focus on or report before leaving, and suggest to the tenants that they use professional cleaning services and provide the invoice. Essentially, to manage expectations and make the leaving process amicable and quick and also as seamless as possible. Other than this, all the agents at Langtown that I have had contact with in the tenancy were extremely professional in their email correspondence and were truly cooperative. I happened to be evicted due to the landlady wanting to sell the house, which made everything a little bit more stressful, however this is not a reflection on the agency. All in all, my experience has been rather positive. Massive thanks to Claire and Christine!

Harry Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

Agent replied Β· 23 October 2024

Dear Harry, Thank you so much for your positive review. We pride ourselves on providing a professional service to landlords and tenants. Your points with regards to the move out process have been taken on board and we feel that informing tenants prior to their moveout date is a really good idea and we will be implementing this into our process. As mentioned by yourself we would always recommend that when tenants move in to a property they record any findings including photographs on the inventory at the start of the term. By doing this it will help eliminate any discrepancies at the end of the tenancy. We would like to wish you all the best in your new home and thank you for using Lang Town and Country Lettings. Kind Regards Claire Oliveira MARLA Branch Manager

5/5

Google

Special Mention to Andy who was very supportive throughout the purchase process. Becky was very helpful in the final stages with chasing and keeping to the deadline set. She was very understanding and professional throughout. I would highly recommend great team

Dan Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

5/5

Google

I recently purchased a flat from Lang Town and Country and can't recommend them highly enough. Becky the sales progresser was so helpful and always available to answer any of my questions and alao to keep me informed of the progress of my purchase. I would not hesitate to use them again whether as a purchaser or vendor.

Carol Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

5/5

Google

Bryony, Becky, Kayley and all the staff at Lang Town and Country were extremely helpful throughout the sales process. They were at hand to answer all my questions, liaising with all concerned parties to ensure we completed the sale as quickly as possible. Highly recommended.

Greg Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

5/5

Google

This is the second time I have used Lang Waterside for a property sale in Plymouth, and once again they did a fantastic job. Always professional, excellent communication and very persistent in ensuring that the details of the sale went through. Highly recommended.

Simon Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

Agent replied Β· 23 October 2024

Thank you Simon the Waterside team are delighted with the kind review

5/5

Google

We were so appreciative and impressed by the hard work, professionalism and patience on our behalf of the staff at LT&C which have been exemplary. At every stage, Becky especially, kept us in the picture and ensured excellent communication despite a challenging buyer, which required a high level of patience. In addition, their pricing was competitive. Many thanks,PositiveResponsiveness, Quality, Professionalism, Value

Hugh Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

Agent replied Β· 23 October 2024

Thank for taking the time Hugh. We hope the move went well.

5/5

Google

Lang’s went above and beyond to secure a sale of my property in 31 days after the first buyer pulled out. The team especially James, Emily, Gemma and Nicki kept me updated all through the process. I would highly recommend for buying and selling for a great service, very professional and friendly at a reasonable price. Thank you Lang’s

James Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

Agent replied Β· 23 October 2024

James thank you so much for the review it’s really kind of you.

5/5

Google

Great service showing us around our new home , so impressed we sold our home through LTC too. Plymstock office sold the house to the first people to view it. The ongoing communication for 4 months was excellent and they regularly obtained updates from the solicitors and liaised with our purchasers. The new homes team were patient allowing us to revisit our new home and measure up as often as we needed.we’ve moved home a lot and they were the most professional team who have worked with us.PositiveResponsiveness, Quality, Professionalism, Value

Victoria Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

Agent replied Β· 23 October 2024

Thank you Victoria for the feedback, we hope you enjoy your new fabulous apartment.

5/5

Google

In August 2021, we sold our detached property in Plymouth using Lang Town & Country. From start to finish of the sale process, each member of the team was fantastic. They had our best interests at heart, kept us updated each step of the way, held out to get us the best possible price for our property and were very professional and friendly. Thank you very much to such a team of dedicated professionals.PositiveResponsiveness, Quality, Professionalism, Value

Akoh Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

Agent replied Β· 23 October 2024

Thank you Akoh for your feedback really appreciated. Hope the move went well

5/5

Google

I recently purchased a flat from Lang Town & Country waterside and I highly recommend them to anyone who is willing to purchase a property in Plymouth area. They have a plenty of property options and great team to support the whole process. Specially I am impressed with Becky, she is always available to answer any of my questions and coordinating with solicitors to made the process smooth. Thanks

Gopikrishna Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

5/5

Google

Lang Town & Country dealt with two property sales for our family, as part of a wider property transaction. From start to finish nothing was too much trouble and our properties were on the market very soon after we had asked LT&C to sell the properties for us. The viewings were arranged promptly after prospective buyers had shown interest and once the sale of each property had been agreed the progress of the sales was managed expertly and efficiently. Highly recommended estate agents!

MIKE Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

Agent replied Β· 23 October 2024

Thank you Mike, we pride ourselves on repeat business and We are delighted to read your review.

5/5

Google

My Wife and I started looking for our future home in Plymouth earlier this year, being from outside of the area it was somewhat difficult to schedule appointments to view properties with the many Estate Agents that we were registered with to ensure the best prospect of making our journeys to Plymouth worthwhile and having more that one property to view. En route to view properties with other agents our Son (who lives locally) contacted us to advise that Lang Town and Country had just taken a property on that we might wish to view. We contacted Lang Town and Country (who we had not registered with) and asked if there was any chance of viewing the property at a time that suited our other viewings. Lang Town and Country were happy to schedule an appointment for us withing a matter of a few hours that same day. We arrived as agreed mid afternoon to view the property to be met by Sam. She was very helpful, knew the area and answered all of our questions. A great ambassador for the Company. Subsequently we offered on the property and finally reached an acceptable figure to purchase. At all stages of the process we were kept fully informed by Nikki and the other members of the Team who we spoke too over the weeks leading up to completion. At all times we were met with courtesy and politeness and even when I asked for another viewing just before exchange in order to check something that was concerning me Lang Town and Country obliged. All in all Judith (my Wife) and I have been delighted in our dealings with all members of the Team and the way they conduct business. Buying and selling properties as we know can be fraught with frustration and worries, our view is that this has been by far the best experience we have had with an Estate Agent, and trust me we have had a few with buying and selling here in the UK as well as in Bulgaria and more recently France. Save yourselves the bother and based on our experience we have been delighted to use Lang Town and Country, we will certainly have further dealings as the need demands without hesitation. As the old advert for Carlsberg used to imply "if Carlsberg did Estate Agents it'd be Lang Town and Country". Massive thanks to all of the Team for getting us sorted and to the previous owners Family who very kindly left the Garden neat and tidy, please convey our many thanks. You have been brilliant and a pleasure to deal with.

Nigel Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

Agent replied Β· 23 October 2024

Nigel thank you so much for your review and we do hope you and Judith enjoy your new property.

5/5

Google

Such a great team working at Lang Town & Country Waterside. They supported me through the whole process. Becky gave me great advice & guided me when I needed it. I would not consider using any other Estate Agents in the future - these guys really care & are passionate about good service & attention to detail.

Clare Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

Agent replied Β· 23 October 2024

thank you for taking the time to leave us a review Clare and for the kind words.

5/5

Google

I was really impressed at how helpful LTC have been right from the start of the process. Tracey was lovely and friendly when she showed me round the property twice and gave me some great information. Becky the sales progressor has been really tenacious and thorough all the way along which has been really useful, as we were having to push the β€œless-than-speedy” solicitors continually. Not your usual estate agent experience and if I ever sell my property I will definitely use them. Would recommend highly!

Glynis Β· 24 October 2022 Β· Lang Town & Country Land & New Homes

Agent replied Β· 23 October 2024

Thank you so much for the review. Tracey and Becky really appreciate your comments and hope you enjoy the apartment.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Lang Town & Country

Which Lang Town & Country office has the most reviews?

Land & New Homes has the most, with 380 reviews rated 4.8 out of 5, followed by Plymstock with 351.

Where are the Lang Town & Country offices?

The two Lang Town & Country offices, by town:

Has Lang Town & Country won any awards?

Yes. In The Trusted Agent 2026 awards, Plymouth won Trusted Agent.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent