Lang Town & Country Plymouth reviews

★★★★★ 5/5

Trustpilot

I couldn't recommend the sales team enough…

I couldn't recommend the sales team enough. Even though Langtown were not our managing agent for our sale, they were for our purchase. However, I was treated with the same care and consideration throughout my journey. I had quite a stressful and difficult process, 20 months of different challenges that I'm sure, without the support I received, I would have given up on. During this time, Gemma and I built up such a great relationship that I felt like she was as committed as me to see this through. Unlike many other agents I have experienced, Gemma is professional, easy to talk to, and completely on it! After this, I don't want to think about moving anytime again soon, but if I were, Gemma and the Langtown team would be the first people I would call. I'm sure Phil, James, Izzy, and Tracey are all relieved that I won't be calling the office again for a while, but my personal gratitude goes to the entire team for making me feel like a valued person, rather than just another transaction.

Christina · 28 September 2026

★★★★★ 5/5

Trustpilot

I feel so happy to meet this wonderful…

I feel so happy to meet this wonderful Agent during new chapters of my life in Uk. Abi is such a kind and caring person. She is a very good listener and always takes the time to listen to my concerns no matter how small and always willing and happy to help. Her patience, kindness and understanding means so much to me.xxxx Christene is also amazing in what she does. She took the time to calmly and patiently teach and explain to me and my husband how to use different gadgets and appliances in our new home. She made sure we understood everything and never made us uncomfortable asking questions. I’m genuinely very happy in my new home, and a very big part of that happiness comes from team work of Abi and Christine. Thank you very much Abi and Christine and the entire members of staff for the good job👏👏👏.

Grace · 23 September 2026

★★★★★ 5/5

Google

This is the second time we've used Lang Town & Country (Plymstock) to sell our house and the second time I've given them a 5-star review. This house sale has been particularly tricky (for reasons outside Lang Town & Country's control), but the team and especially Holly and Josh, have been nothing short of amazing. They have chased everyone in the chain relentlessly to make the move happen, kept us fully informed with updates several times a week, given us motivation when we've needed it and occasionally sympathised with us when we've had a bit of a moan! Not every house sale is as straightforward as we would like it to be, but having a team like Lang Town & Country in your corner makes all the difference. I wouldn't hesitate to recommend them unreservedly.

Samantha · 14 January 2026

★★★★★ 5/5

Trustpilot

Plymstock Office

From meeting Paul at the initial introduction meeting to discuss how we would market the property i was looking to sell, His No Nonsense approach (as well as a recommendation from a family member) is what swayed me to use Lang Town & Country, Josh handled the sale and was very proactive and kept communication flowing which was very reassuring as we had a challenging chain.. but Josh and the team at Lang's ensured things kept moving.. Now the process is completed i would strongly recommend Paul and his team at Lang Town and Country (Plymstock Office) to sell your property..

Shaun · 30 August 2026

★★★★★ 5/5

Google

I would highly recommend Lang Town & Country if you are considering selling your property. The sale of my house went through smoothly from beginning to end. I was kept up to date on all viewings and never had to chase for feedback. It was a stress free pleasant experience and I would like to thank Josh, Olivia and Abi for all their help in making that happen.

Emma · 14 February 2026

★★★★★ 5/5

Trustpilot

We had a really positive experience…

We had a really positive experience with Josh and everyone at Lang Town & Country during my mum's flat purchase. Josh was incredibly patient, professional and helpful throughout what was, at times, quite a lengthy and stressful process. He was always happy to answer questions, kept us updated, and never made us feel like we were a nuisance. His calm, approachable manner made a real difference and helped everything progress as smoothly as possible. Buying a property can be challenging, but Josh's support and excellent communication gave us confidence every step of the way. We really appreciated all the time and effort he put in and wouldn't hesitate to recommend Josh and Lang Town & Country to anyone looking for an estate agent with genuinely great customer service. Thank you again for all your help.

Mrs · 9 July 2026

★★★★★ 5/5

Trustpilot

Successful Sale…

We cannot thank Paul and all the team at Lang Town and Country enough for their exceptional support and professionalism throughout the sale of our property. They went above and beyond at every stage showing great commitment and determination to achieving a successful outcome. We would have no hesitation in recommending them to any potential seller, looking for a professional and trustworthy estate agent in this area.

Mrs · 8 September 2026

★★★★★ 5/5

Trustpilot

They managed my 5 bedroom rental…

They managed my 5 bedroom rental property for over 15 years and were exemplary in the way they handled everything. They guided and advised when needed and managed everything in such an efficient way. I cannot recommend them enough. Richard and his team are consummate professionals and were always on hand. They also sold the property for me and handled every aspect of the sale. They are simply a fantastic company. Paul

Paul · 21 July 2026

★★★★★ 5/5

Trustpilot

The lovely Abi

Abi was incredibly helpful throughout the process of getting my rental property. She attended the viewing with me, was so lovely, and really made an effort to get to know me, which made the whole experience feel much more comfortable, especially as someone moving into their first home. She took the time to give positive feedback to the landlord and recommended me, which I truly appreciate. I don’t think she realises how much this opportunity means to me and how big of a milestone this is in my life. I’m so grateful for her kindness, support, and professionalism throughout the process.

Shannon · 24 May 2026

★★★★★ 5/5

Google

Holly was amazing with our move, came round and chatted to us about everything we needed to know and once we had offers in and the chain had been completed, holly was fully going out of her way to chase people up and keep everyone in the loop - for the entirety of the moving process. Very impressed and would recommend for anyone wanting to sell within their areas.

Sam · 14 November 2025

★★★★★ 5/5

Trustpilot

We had a really positive experience…

We had a really positive experience with Holly at Lang Town & Country while purchasing our new home. Holly was always helpful, friendly, and easy to deal with throughout the process. Towards the end, when things became a bit more time-sensitive, she really helped get everything moving and kept things on track, which we really appreciated. Buying a property can be stressful, but Holly’s support and communication made a big difference. We’re now happily settled in our new home and grateful for all her help. Thank you again, we would definitely recommend Holly and the team!

Eleanor · 20 April 2026

★★★★★ 5/5

Google

Our sale with Lang, Town and Country was a long process with a 12 month period between offer excepted and completion. A number of breaks in the chain at both the bottom and top were dealt with and communicated efficiently. We are finally in our new home before Christmas and grateful we finally made it! Thanks Plymstock team

Jenna · 16 December 2025

★★★★★ 5/5

Google

We recently purchased a property through the Plymstock branch. Everyone we dealt with were helpful, friendly and accommodating to our constant queries and changes to our situation. Holly was amazing throughout the whole purchase process, liaising between us and the vendor, keeping us updated and chasing solicitors on our behalf. Thank you!

Sue · 18 December 2025

★★★★★ 5/5

Trustpilot

Brilliant sale experience

Emily, Gemma and the team in the Plymouth Sales office have been so helpful throughout my sale and ensured I was kept updated along the way. The quality of service received has been second to none and I wholeheartedly recommend them.

Miss · 8 October 2026

★★★★★ 5/5

Trustpilot

5 star service

Excellent service from all staff especially Ollie. Kept me informed along the way and always available to discuss any issues. Estate Agents often get a bad name but I must say it was a pleasure to deal with such a lovely bunch of professionals

Rachel · 3 September 2026

★★★★★ 5/5

Trustpilot

Very professional

Very professional, personal service from everyone in the office. Holly was amazing having to deal with a very difficult move with a long chain. We could always speak to someone to get updates. If there wasn’t anyone available they would always call back. Would recommend to my friends.

Anna · 30 July 2026

★★★★★ 5/5

Trustpilot

Couldn’t have asked more of Lang Town &…

Couldn’t have asked more of Lang Town & Country . Every person we spoke to was helpful , friendly and professional . They did go above and beyond and we really appreciate that . Special thanks to Phil and Izzy who were brilliant, face to face , email or by phone .

Shelley · 19 June 2026

★★★★★ 5/5

Trustpilot

Very smooth from start to finish

Very smooth from start to finish, the staff at the Plymstock branch have been friendly and helpful. Olivia has been excellent and a pleasure to deal with, great communication through the whole process, well done,keep the good work up.

Andrew · 12 September 2026

★★★★★ 5/5

Google

We bought our house through Lang Town & Country, completing on 28th November. We also sold through them. As a former estate agent I can highly recommend all the staff in the Plymstock Office who dealt with us efficiently, timely and answered all our questions. They dealt with all stages of the selling and buying, assisting us to co-ordinate both with our vendors, purchasers, surveyors and solicitors. Whilst selling and buying a house are inherently stressful, they made it as seamless as is possible - and the bottle of bubbly on completion was a lovely added touch. Whilst we never want to sell our home, if and when we do, we will give them our repeat business.

Anne · 14 March 2026

★★★★★ 5/5

Google

Fantastic service from the team at the Plymstock office. A real contrast to the unfortunate experience I had with the main branch of Lang in Mutely when selling my property with them earlier in the year. The team there could learn a thing or two about service from the team here in Plymstock, a big thank you to Holly, Natalie and Paul in particular for their joint efforts to get the purchase completed before Xmas!

LEWIS · 6 December 2024

★★★★★ 5/5

Trustpilot

Highly recommend Plymstock branch

I would highly recommend Lang Town & Country if you are considering selling your property. The sale of my house went through smoothly from beginning to end. I was kept up to date on all viewings and never had to chase for feedback. It was a stress free pleasant experience and I would like to thank Josh, Olivia and Abi for all their help in making that happen.

Emma · 2 February 2026

★★★★★ 5/5

Google

All the Lang Town and Country team, especially Josh, have been very professional, kind and helpful while my house sale has been progressing. All questions have been answered promptly. I would certainly recommend them.

Wendy · 14 February 2026

★★★★★ 5/5

Trustpilot

I have now sold twice with LT&C both…

I have now sold twice with LT&C both experiences were very positive. From the start they are quick to respond, polite and friendly. Everything is always very clear, upfront and honest. The professional approach with paperwork, photos and marketing is exceptional.

Beth · 9 December 2025

★★★★★ 5/5

Google

Kathryn and team were brilliant in helping us manoeuvre our way through a difficult buying and selling chain. Although they were only responsible for our purchase I was impressed on how all the estate agents worked together and used their contacts to help ensure we could exchange and complete on the same day. It was touch and go and very stressful but Kathryn was always there to listen and offer advice.

Lesley · 15 December 2024