Trusted Agent profile
★★★★★
312 reviews across 2 offices and 1 platform
Knight Frank New Homes has two offices, in London and Guildford. Together they have 312 reviews on 1 platform, rated 4.6 out of 5 overall.
312
Reviews on Google
All 2 offices
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Knight Frank New Homes's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCharlotte has been very professional and responsive to our needs as tenants of a KF managed property. I enjoy working with her, and know that I'm in good hands when something needs attention in our property. Would recommend and would work with again.
5/5
GoogleI am renting a flat managed by Knight Frank. Charlotte Moore is the property manager and taking due care of my questions and concerns. I am lucky to have in Charlotte a friendly and reliable contact person with a problem-solving attitude. …
5/5
GoogleWe have rented with Knight Frank for over 4 years and their property managers have been very helpful. Charlotte Moore who manages our property has been exceptionally helpful in getting our persistent boiler and heating issues sorted. Timely responses and very efficient handling of issues. Thanks Charlotte!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleI am pleased with the services Knight Frank offers in managing my property at One Tower Bridge . In particular, Mr Phillip Dunn, the property manager , who has been professional and responsive in handling his duties. He would pre-empt me on the tenant’s requests and offers suggestions to resolve any difficult situations. Thank you Phillip for all your efforts in managing my property .
5/5
GoogleI used Knight Frank to sell my father's flat in Marylebone. I interviewed three companies and was the most impressed with Ali Matthews and Daniel Sugarman at Knight Frank. It took awhile to sell my father's flat, but not because of Knight Frank. They worked really hard to sell the flat and were excellent communicators throughout. I started with Ali as my first contact. She was just the right combination of shrewd and savvy (what you want in an estate agent) without verging on ruthless and unscrupulous (which one can find in the industry). We remained on the same wavelength through quite a few ups and downs in offers and withdrawals. Then, when Ali went on maternity leave, she handed over to Daniel who was also excellent. Daniel was always positive and empathic without being unrealistic. He was a delight to work with and constantly updating me without me having to chase. I would highly recommend Knight Frank and those two negotiators in particular.
5/5
GoogleRating only, no written review.
Thank you very much for the review Shahbaz, it was a pleasure working with you yesterday and we look forward to working with you again in the future.
5/5
GoogleAbigail Thurston has been of a lot of help during the entire process. Highly recommended.
5/5
GoogleVery pleasant experience working with Daniel, the process was smooth and we were able to complete fast. Thanks for all your help
Thank you for leaving a review, it is much appreciated.
5/5
GoogleKnight Frank Marylebone especially Abigail Thurston from the Letting department was just first class, I can't recommend her enough.
Thank you very much for leaving a review Steve, we really appreciate it.
5/5
GoogleAbigail has been very helpful by being informative and answering emails quickly. I would definitely recommend Knight Frank!
Thank you Amalie, we really appreciate you leaving a review.
5/5
GoogleAbigail Thurston was very helpful in finding a suitable flat for us. Overall service was very good.
Thank you for your review Meli!
5/5
GoogleBradley was extremely friendly and knowledgeable about the properties. It was not just a property viewing; it was also an architecture tour. Highly recommend it!
Thank you very much for your review Cameron!
5/5
GoogleAbigail Thurston helped us find the perfect apartment! She is prompt & excellent- had everything sorted out for us :)
Thank you for leaving a review for Abigail, she is always on hand to help again in the future.
5/5
GoogleDaniel was responsive, charming and above all honest. He was a breath of fresh air after encountering so many dis-interested estate agents.
That is very kind, Subul. Thank you so much for taking the time to leave a review for Daniel. He looks forward to assisting again in the future.
5/5
GoogleWe worked with Daniel Sugarman who was extremely helpful and easy to work with; considering our exacting requirements he was very efficient. It was a pleasure to work with him. Thanks Daniel!
A pleasure working with you Natalie and thank you for the 5 star review.
5/5
GoogleAyesha was my lettings agent and was very helpful. She was always available to answer any questions I had.I was very happy to deal with her . If you need help finding a good flat, I suggest you speak to her.
5/5
GoogleEveryone has been very professional. Abigail is one of the most hard working people I’ve met, she worked and replied to my emails/messages/Calls at any point in the day and was always so useful and polite.
Thank you Aziza, that is very kind. We really appreciate you taking the time to leave a review for Abigail.
5/5
GoogleAbigail T has been my main contact at Knight Frank and I have always found her to be efficient, extremely professional with a great personality. I would highly recommend.
Thank you for your feedback Marisa, we look forward to working with you again in the future.
5/5
GoogleAbigail has been our main contact with Knight Frank. She has been very helpful throughout the process, reactive and efficient and we appreciated her support.
Thank you very much for your review Marcia.
1/5
GoogleWe tried to find a flat using them (and 5 other agencies), and of all of them they were the most unresponsive. When they did reach out, it was regarding completely random properties which were out of spec and of budget. Also they were quite rude regarding viewings. Much better service from other agencies.
We are very sorry to hear this. Please let us know how best to contact you, or email us at marylebone@knightfrank.com and we will look into this further and ensure we will give our utmost attention.
5/5
GoogleHad a wonderful experience working with Daniel Sugarman, he has provided added value and efficiency during our deal. Knight Frank is professional and most importantly, reliable.
Thank you for your kind words, Hessah. It was a great pleasure working together on this, and I'd be delighted to assist with any future property related needs.
5/5
GoogleWe have had first class service from KF . Craig Draper is a pleasure to deal with - sound advice, thinks carefully about the needs of both vendor and purchaser, and goes the extra mile in communicating in a timely way throughout the transaction. Highly recommend.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London has the most, with 197 reviews rated 4.5 out of 5, followed by Guildford with 115.
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